In properties of printer by clicking "Device settings" closes the window of dialogue

Hello

I have several M601s on my network and 2 of them have strange behavior where when you try to access the "Device settings" tab in the printer properties window, then the window is closed.  The rest do the right thing.  They are all using the latest version of the PCL6 driver for the M600 family.  It's a domain environment Windows Server 2012 with all printers managed on the domain controller.  All users, up and including the administrator of the domain have the same behavior.  All the settings I can think on the printer and the Print Management MMC plugin are the same between a printer that works and one that doesn't.  I don't see anything on the web management to a printer that is not match/stands out as a potential problem.

Has anyone another fixed a similar problem?  If so, how?

Thank you

Frank

Ok

This is the magic solution.  In advanced, click on another pilot, I used the HP PCL universal 5.8.0.  Apply.  Wait.  Select the driver HP M600 family again.  Apply.  Wait.  Magic.

Tags: HP Printers

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