Inadvertently, I bought the windows version of adobe acrobat and need to change to mac

Similar Questions

• I bought the wrong version of Adobe Acrobat (for windows) and I have a Mac.  I need to exchange the correct software

  I bought the wrong version of Adobe Acrobat (for windows) and I have a Mac.  I need to exchange the correct software

  Hi K.Winger,

  In order to get this change, you need to take assistance from our support team cat.

  Please Contact Customer Care

  * Being to ensure that you are logged on the page with your adobe ID

• accidentally, I buy the windows version of adobe acrobat DC instead of the mac version. I have only a mac computer. can you please cancel my purchase and replace it with the version of windows with a mac version.  the order number is AD006058877NL. Rgds,

  I accidentally buy the windows version of adobe acrobat DC instead of the mac version I only a mac computer can you please cancel my purchase and replace it with the version of windows with a mac version.  the order number is AD006058877NL. Rgds, jan van montfort + 31681471049. [email protected]

  Hi Jan,

  I understand your concern, please see this doc on this subject: return, cancel or change an Adobe order

  Kind regards

  Rahul

• Bought the wrong version of Adobe Acrobat Pro. Help, please!

  I bought the Windows from Acrobat Pro DC version by mistake and need the Mac version. I find anywhere where I can contact someone to help me with this. Please can anyone advise what I should do to fix this problem. There must be a way to be in contact with a product return/switch. Thanks in advance.

  Vanessa

  Hi Vanessa,

  If it is a subscription to Acrobat DC it will not count as you need for her license through your Adobe ID, however if it is a retail license then you must contact our customer support team to process the return and order a new one.

  Kind regards

  Rave

• Bought the wrong version of Adobe Acrobat

  I had the bad download for Adobe Acrobat, purchased the Windows version and I need the Mac version.

  I can't that changed.

  Change the language product or platform
  -----------------------

  You can exchange the languages/platform for a product that you own if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

• I bought the Windows version of the Creative Suite by mistake and I need the Mac version.

  I bought the Windows version of the Creative Suite by mistake and I need the Mac version.

  If it is CS6, read the following:

  Product change or the language platform

  You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

  You can also try:

  Please see return, cancel or Exchange an order - Adobe

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  If this isn't CS6, you will have to work the things with which resell it to you.  Adobe does not sell the old versions.

• I bought a windows version of 11 elements and not a mac version. So I can't install the dvd and it does not accept my serial number for the "downloadversion" how this can be solved?

  I bought a windows version of 11 elements and not a mac version. So I can't install the dvd and it does not accept my serial number for the "download version" how this can be solved?

  Thank you in advance.

  Arjen

  You can also download the Mac in trial version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 11: l http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm

• My pdf files that I am editing keeps "freezing" and I have to use the Task Manager to end the program. I have the latest version of Adobe Acrobat Reader DC and I have 10 windows? Is there any solution for this?

  My pdf files that I am editing keeps "freezing" and I have to use the Task Manager to end the program. I have the latest version of Adobe Acrobat Reader DC and I have 10 windows? Is there any solution for this?

  Hi gregs5153218,

  You can't the PDF files to be changed with Acrobat Reader DC.

  You must have the Acrobat application to edit PDF files using Acrobat. Edit PDF files.

  Kind regards
  Nicos

• At the old version of adobe reader and upgrade inadvertently WAA CD player. realized that I could change is no longer with this and tried to uninstall and reinstall and older versiono, but could not. Tried to reinstall the domain controller new version an

  At the old version of adobe reader and upgrade inadvertently WAA CD player. realized that I could change is no longer with this and tried to uninstall and reinstall and older versiono, but could not. Tried to reinstall the domain controller new version and it would not, indicating that the newer Version is already installed. Nothing in programs and features.

  Looks like a job for the cleaning tool: Download Adobe Reader and Acrobat tool - Adobe Labs.

  If you prefer XI player, make sure that "Install updates automatically" is not enabled under Edit > Preferences > Updater. It is possible to download and apply patches manually.

• I bought the full version of adobe cc 2015, but it download the free version, you need an application (adobe application Manager) but I have'nt that the app, can you help me?

  I bought the full version of adobe cc 2015, but it download the free version, you need an application (adobe application Manager) but I have'nt that the app, can you help me?

  Hello

  In order to download the creative application of cloud refer:-Creative Cloud help | Creative cloud desktop.

  In case you get an error for the trial, visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• Where can I download the latest version of Adobe Acrobat Pro DC

  Where can I download the latest version of Adobe Acrobat Pro DC.  I have a VLK and when I connect to license Web site I only have the possibility to download «Acrobat Professional DC2015 12.0 Win ESD ALL CLASSIC»  This download has no recent patches/updates.  I need to find more updated Setup to get out for my users.

  Thank you

  Which the track of the DC are you looking for? Continuous or classic?

  The classic titles available at: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  Continuous track, available at: Download Adobe Acrobat DC (continuous). Company or VIP

  Make sure first of all this license you have bought and therefore download the required bits. I hope this helps.

• Is it possible to install or download the full version of Adobe Acrobat on the tablet of Microsoft Surface?

  Is it possible to install or download the full version of Adobe Acrobat on the tablet of Microsoft Surface?

  You can also copy the installation files on a computer with an optical drive on a USB key.  But by looking at system requirements, that it does not seem that we tested Windows RT, a different flavor of Windows 8, I believe, we can have more details once Windows RT is available publicly.

• I just bought the edition student pro Adobe Acrobat XI from amazon. The installation wizard does not recognize my valid serial number. I entered it with and without a hyphen. What should I do?

  I just bought the edition student pro Adobe Acrobat XI from amazon. The installation wizard does not recognize my valid serial number. I entered it with and without a hyphen. What should I do?

  Is the serial number a 24 digit code?

  It is best to contact the Support from Adobe and check with the serial number once:

  "Click the button still needing help, and then select the Chat option:

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp

• Please Ref.Order No.13015248129 dt 8 may 2015. I wanted to buy the licensed version of ADOBE ACROBAT PRO CD (on EMI of INR 809 per month) and by following links from site, instead finished with "simple-app creative cloud for Acrobat Pro (a - ye membership

  I wanted to buy the licensed version of ADOBE ACROBAT PRO CD (on EMI of INR 809 per month) and by following links from site, instead finished with "simple-app creative cloud for Acrobat Pro membership (one year)"-which I don't want. . How can I get ADOBE ACROBAT PRO DC?

  Hello

  For a perpetual license of Adobe Acrobat DC we don't have Ant EMI. You pay only once and buy the product Adobe Store - Adobe Acrobat Pro DC

  Perpetual license will include the serial number of the software.

  If you wish to cancel the order above, then go to the contact us page, then click on the "still need help?" Contact us'button.

  ^ Ani

• Can you please put me in touch with support for the trial version of adobe acrobat pro XI that I had tried on 15 March for 30 days. I tried to cancel because the cost is too, and Acrobat Reader are good for me. I can't uninstall program.

  Can you please put me in touch with support for the trial version of adobe acrobat pro XI that I had tried on 15 March for 30 days. I tried to cancel because the cost is too, and Acrobat Reader are good for me. I can't uninstall program.

  I had to wipe my drive since then with the trouble with Apple Store without acknowledging my machine and Time Machine reloading gave complications. Can you please cancel my trial and make my money from trial.

  Hi jack gordon.

  Adobe does not charge for the 30 day trial, but it seems that you have subscribed to Acrobat Pro (as a simple app for creative cloud membership) return March 15. To cancel your subscription, please contact customer service.

  Please let us know if you have any additional questions.

  Best,

  Sara