Incompatibility of questions such that I am unable to download and install several programs that need to be secured
I have a TOMTOM portablw GPS model 530/540 XXL A and unable to use it because I can't download TOMTOMHome.com suchj that it is compatible with the computer and is detected by the device. The error is in the computer system itself; I get a message from NSSIS on the computer (Windows XP and Windows 7/Vista or that of TOMTOMhich, said "a message of archive not valid '.) I spent almost 15 hours on the phone with TOMTOM.com trying to solve this problem - the conclusion being that this problem, it's a Microsoft or Internet computer issue and not a TOMTOM one. It's very frustrating to have a relatively new portable device that I used all THE TIME (having had for only 13 months) and NOW, being not able to use it AT ALL, and STILL LESS AFFORD to PURCHASE AGAIN ONE BECAUSE IF IT's A COMPUTER ERROR, there is no guarantee that a new device will not be subject to the same errors and problems. I haved tried to download and install the software on 4 different computers and have even replaced USB cables. HELP ASAP PLWASE!
Hello
1. What is the exact full error message?
2 were there any hardware or software changes made on the computer before this problem?
3A this portable TOMTOM device already worked on your computer?
To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
http://support.Microsoft.com/kb/310353
How to configure Windows to use a Normal startup state
(a) click Start and then click Run.
(b) type msconfig and click OK.
The System Configuration Utility dialog box appears.
(c) click on the general tab, click Normal Startup - load all services and device drivers and then click OK.
(d) when you are prompted, click on restart to restart the computer.
Tags: Windows
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