InDesign CC 2015 will not be updated - update failed [code 15]

Hello world

I know that this subject has come up before but my case different seams of cases I searched and found.

When you try to upgrade to the latest version of Indesign, I get an error indicating that:

Update failed.

Restart your system and try again. (15)

When I click on 'More information'

I get the following error code...

Exit code: 15

Please see specific errors below for troubleshooting. For example, the ERROR:

-------------------------------------- Summary --------------------------------------

-0 fatal Error (s), 0 error (s)

I have not had a problem update of all other applications.

And I also tried to download Indesign directly and install it that does not work either saying "this patch is not applicable to you.

Any help would be greatly appreciated.

Thank you.

15 https://helpx.adobe.com/creative-suite/kb/exit-code-15-installing-ccm.html code

Tags: Adobe

Similar Questions

  • My creative apps Cloud CC 2015 will not be updated.

    My creative apps Cloud CC 2015 will not be updated. I get the 49 error message when I try to update, but when I passed by the methods described in the problem, which included disable firewall of my computer, nothing worked. Any suggestions?

    Hello

    Please see the instructions later links:

    Error download or update Adobe Creative Cloud applications

    When you try to update Photoshop and some other programs in CC, I get an error '49' update failed. Any suggestions?

    CC of Photoshop update failed. Download error 49

    Download error 49

    If the links above do not help which means there could be software of third parties in conflict with him, please try the steps below:

    Right-click on the icon in the Finder and select the 'Go - To' folder option. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol") ~/Library (It will open the folder of the user's library.) Then go to the Application Support > Adobe > trash folder OOBE and AAM Updater folder as wellAgain > right-click on the icon in the Finder and select "go to" folder option. > you will get a text box, type in the following command and then press the 'return '. / library (It will open the library system folder.) Then go to the Application Support > Adobe > rename SL-STORE like SL-STORE_OLD

    • WINDOWS-

    C: \ Users\ directory------AppData\ Local\ Adobe\ trash OOBE and AAM Updater folderC:------Program Data------Adobe\ rename the SL-STORE like SL-STORE_OLD

    Let us know if that helps.

    Kind regards

    Bani

  • After you have installed a second drive, computer will not install updates-error code 0 X 80070011

    Original title: it seems that since the installation of a second drive hard, PC will not install updates. They continue to fail.

    HP pc running windows 7 Home premium. error code 80070011

    Hello

    ·        What updates you are trying to install on the system?

    ·        What is an update of the application or a Windows update that you are trying to run?

    ·        If it is an update of the application, where the application, first hard disk is installed or the second drive?

    Error 0 X 80070011 occurs when you try to update any application which is not present in the location.

    For more details, see the article mentioned below.

    Error: ERROR_NOT_SAME_DEVICE (0 x 80070011)

    http://social.technet.Microsoft.com/forums/en-us/itprovistasp/thread/a2a6876d-eb2e-4238-98a9-4933ad5da996

    Thanks and regards.

    Thahaseena M
    Microsoft Answers Support Engineer.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • InDesign CC 2015 will not open

    Hi all, I'm having a problem with my copy of ID CC 2015. I use the application on a computer to Win7 64-bit. As far as I know, we have no major update of the system or the changes in the last days.

    When I try to launch ID, I get an error message that says "Adobe InDesign CC 2015 has stopped working" but essentially, the splashscreen is displayed and the application attempts to initialize, but never completely starts because of the error. S

    I had this problem with the previous version of yesterday, so I've updated the app via CC this morning. The same problem persists.

    Anyone has a suggestion for what I could try before I have to call Adobe support and lose 2 hours on the phone?

    Hi jgant,

    Exactly what I was expecting. We can solve this problem. It is related to MSVCR120. DLL file. There are two ways we can go about this:

    1 send me an email with your details to return call and I will get back to you to solve the problem.

    2 follow these steps in the exact order, and you can do it yourself:

    1 reset (rename or delete) files (en_US) InDesign preference files the and itinerant. Please see: InDesign and locations of support Preferences

    2 download the repair MSVCR files from this link: Download Visual C++ Redistributable for Visual Studio 2012 updated 4 of the official Microsoft Download Center

    3. download the first two files EXE (x 86 & x 64)

    4. run both of them one by one, choose the repair option.

    5 restart the computer after completing the execution of these two

    6. start InDesign and you should be good to go.

    Kind regards

    OM

  • InDesign CC 2015 will not load the plugin, claims its for the debug version

    Hi, so: I am compiling a plugin for InDesign CC 2015.1 x 64, and during the launch of the ID, he says its for a debug version.

    Only this isn't. I checked three times and sound using the Release configuration (I have never built a before debugging version); her affair against bookstores of liberation in the configuration pages.

    What is exactly what that search the ID that indicates a plugin like 'debug '?

    Although you checked, but still I would like to apply the points that you need to check to identify the problem

    1. Check again that only free Indesign libraries are linked in, a way to check this is to just rename the folder where the debug version of lib and then compile it. We would immediately have a binding error.
    2. Check that the indicator of correct preprocessor is sent to the command ODFRC line that is there is no d DEBUG to the command ODFRC line
    3. Check again that NDEBUG is sent as preprocessor flag to the compiler as well.

    I suppose that one of these gossipyshe points doesn't solve your problem, if it does not then post back. We will think of other causes to this problem

    Thank you

    Manan

  • Illustrator and InDesign CC 2015 will not launch - "Please wait for A Moment"

    I'm opening 2015 CC Illustrator and InDesign CC 2015, but all I get is this creative cloud window, saying "Please wait a moment." It has been charging for hours and nothing happens. Other programs like Photoshop works very well...

    Screen Shot 2016-03-07 at 4.48.05 pm.png

    Moving to the cloud creative download & install

    Hello

    Please, try the following steps:

    Kind regards

    Sheena

  • just updated to Windows 10, Photoshop cc 2015 will not open.the message says MSVCP110.dll missing

    I have just updated to Windows 10, Photoshop cc 2015 will not open.the message says MSVCP110.dll missing

    Just fixed this problem for me:

    Open the file/Program files (x 86).

    Search: vcredist_x64.exe

    3 results popped up for me. I ran all three and it fixed the problem for me. Hope this works for you as well.

  • The new update of the creative cloud 2015 will not download

    The new update of the creative cloud 2015 will not download on my computer, so I can't get all the apps. It is 5% since the last few days and said that I can't uninstall it because creative Cloud applications on your computer require to operate properly. I would like to download one of the apps to use it, but cannot. It won't let me quit the installer either, so I'm stuck.

    force to close it using the the Task Manager (win) or activity monitor (mac).

    Restart your computer.

    new attempt to update your desktop cc application.

  • Laptop will not be updated

    I've had my laptop for two years and all the time that I got it, it will not be updated.  I got it may of 2013 and it is March 2015.  Whenever I try the update, it goes through the loading and the "Please wait" etc., it will restart and then continue to be updated.  As soon as it should be done and put up to date, it is said, failure to convert the changes. Restoration of the changes.

    And I'm at square one.

    I tried to put it on the auto update, the same thing.

    I can't update Windows 8.1, obviously, because he did not update anything to the system since I bought it.  Its a Toshiba and other than that, its great, no problem.

    JUST DOES NOT UPDATE. Help, please.

    I am seriously considering to try a factory reset.

    Thank you.

    Error: Failed to setup of the Windows updates. Restoration of the changes. Do not turn off your computer when you try to install Windows updates
    http://Support2.Microsoft.com/kb/949358

    or

    Perform a SFC scan to see if there is any corrupt system files.
    Use the System File Checker tool to repair missing or corrupted system files
    http://Support2.Microsoft.com/kb/929833/en-us

    or

    Difficulty errors of corruption of Windows by using the DISM tool / System Update Readiness
    http://Support2.Microsoft.com/kb/947821/en-us

  • I have 2 plugins that will not be updated. Why is this?

    Ever since a few updates ago, 2 of my plugins, which are very popular, will not be updated. I get an error of initialization of the Application for the two. They are Adobe Flash Player and Adobe Reader. Thank you!

    Hi UnusuallyClueless, I know that the "Initialization of the Application" error is an error in the Adobe installer, which occurs AFTER you download successfully Setup and Firefox has saved.

    A possible cause of this problem is that the fast-download installer must connect to Adobe to other files, and some security software can block this. To work around this, try to use "complete" installers (also called "offline installers"):

    Flash

    Go on https://www.adobe.com/products/flashplayer/distribution3.html and in the first table, choose the EXE or MSI, you do not need both, for «browser plugin»

    Adobe Reader

    • If you already have 11 Reader or CD Player installed, use the Help menu of the program of verification of updates - it is more reliable than the site Web of the Plugin Check
    • If you need a new installer: https://get.adobe.com/reader/enterprise/ - after the installation, you should always use help > check updates, because Adobe isn't always bundle the latest patch in this download

    Edit: to verify if your Adobe Reader software is the most recent available in his series, you will find the history of update of your version on this page: https://helpx.Adobe.com/Acrobat/release-note/release-notes-Acrobat-Reader.html

  • Alcatel one touch fire will not be updated.

    It's June 9, 2014 and my alcatel one touch fire works always firefox OS v1.1. Whenever I check updates, the phone said I use the latest version of something that is obviously not true. I can't understand why it will not be updated. Any help would be appreciated.

    Hello Ralph Daub.

    Thank you for the information provided. They have certainly helped me to better understand the situation.

    I realize that Firefox OS starts a mobile OS compared to its competitors and it will run in a few hiccups.

    But anyway, I'll be patient until v1.3 gets properly evaluated and rolled on my device.
    Thank you for your support.

    -randomffuser

  • Can someone tell me why my phone will not be updated? I can't put it to day/download apps either.

    Can someone tell me why my phone will not be updated? I can't put it to day/download apps either.

    Try to reset the App Store:

    Close the App Store completely from the window of the selector app by double clicking the Home button and slide up the App Store preview pane until it disappears from the display. You may be able to pick up the tab App Store covering scribbles to the left.

    Then sign out of the iTunes Store (in the settings).

    Then perform a forced reboot. Hold down the Home and Sleep/Wake buttons simultaneously for about 15-20 seconds, until the Apple logo appears.

    Then reconnect to the iTunes Store.

    Also try by going to settings > general > Restrictions > and make sure that iTunes Store, Apps install, delete the Apps and In - App purchases are all under the section allow. Try to install again.

  • Envy Notebook M6: M6 Notebook Envy will not install updates

    Hello

    My laptop will not install updates. He will get all the way to the end and then will say that he was unable to complete the updates. He then proceeds to uninstall and even repeats the process. I need help! Thank you!!

    Hi @Ashmeister,

    It was my mistake, I have worked with many customers Windows 10.

    Try to follow the step of Microsoft solve problems with installing updates

    I hope this helps.

  • Air iPad will not be updated on the latest version of itunes

    air of the iPad will not be updated on the latest version of itunes and continues to request the latest version of itunes

    What version of iOS is installed on your iPad? What version of iTunes is installed on your computer?

  • Windows Vista Ultimate SP2 will not install update KB2378111 or install downloaded programs and returned with error code 80070570

    Hello... my computer will not install update KB2378111 with a code error 80070570.  In addition, I can not install all programs downloaded from the internet, specifically my anti-virus software.  I'm running without any software antivirus at this time.  I ran the most recent Microsoft malicious software removal tool and it showed that there is no problem.

    I'm running without any antivirus at this time software

    See...

    Cleaning a compromised system
         http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

    Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

    HOW to do a clean install of Vista: see the "to install Windows by performing a clean install" (or "reinstall Windows Vista") http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista article

    NOTE: If your computer came with a set of disks, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do the clean install (AKA a "destructive recovery").

    After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

    4 steps to help protect your new computer before going online
         http://www.Microsoft.com/security/pypc.aspx

    Tip: After completing the computer fully patched, download/install KB971029 manually before connecting any player external to the computer: http://support.microsoft.com/kb/971029

    VERY IMPORTANT! -Online any Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application.

    Norton Removal Tool
         FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    McAfee Consumer product removal tool
         http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

    See also:

    Risks & benefits of P2P file sharing
    http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
    http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx
    http://www.us-cert.gov/CAs/tips/ST05-007.html

    Measures to help prevent spyware
    http://www.Microsoft.com/security/spyware/prevent.aspx

    Measures to help prevent computer worms
    http://www.Microsoft.com/security/worms/prevent.aspx

    Avoid fake security software!
    http://www.Microsoft.com/security/antivirus/rogue.aspx

    If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads

    If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

    Good luck!

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Maybe you are looking for