InDesign error code: 5 - on Windows Server or Qnap

We continue to receive mean error code: 5 problems of corruption with our CC InDesign files on our corporate network. It doesn't seem like there is a work beyond obvious autour back manually before opening a file.

The behavioiur arrives on a variety of machines, always when you save the file (although corruption is not apparent, until you try to open the file again with the same or another machine).

Longer with the OS X Mavericks machines on Windows file sharing, but also arises on the rapid sharing of Qnap, (SSD and a dual Gbit ethernet, versus 7200 RPM drives and a single Gbit ethernet link).

All Gbit links with CAT6 network cabling. It's an Active Directory environment.

At this point, it is either Active Directory that throws the questions or it is from InDesign. Any other type of file were corrupted never well!

Don't think it's OS X - although I have observed only corruption happening once (and I'm not 100% sure of the observation) with one of our machines Windows 8.

Everyone suffers from this kind of problem? It is quite ordinary for us - occurs at least three or four times a week between 10 users...

So we fixed that in our environment. I suspect it's a combination of things.

We have to switch and teaming network adapters on the server. That does not help him alone, although reduced the presence a little.

So, we have improved the macs in Yosemite. Doesn't really have much of a difference, but support for smb3 probably helped together with the next bit.

We got a new, server of 2012 r2 for windows, with a very fast ssd raid array. No more code error 5.

All this happened within a few months, so it is difficult to say if the impact fell with the first two changes. And I could not check if the new server was solely responsible, because we have not kept any Mac on the mavericks, and kept the old switch in the room. It seemed in any case mostly occur when we had very heavy traffic on the server (we are a Publisher, so generally it would be on our press days - is not ideal!).

In any case, it is quite an expensive solution, but it has its good sides - everything is much more fluid, and windows 2012 is a breeze (relatively) to implement and administer.

Tags: InDesign

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