Indexing is grayed out

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• I want to use the 3d tool but the options are grayed out, I'm sure having the appropriate system requirements, could someone Pleeeaaasse help

  I want to use the 3d tool but options are grayed out, I followed the tutorials & I'm sure that have the system requirements appropriate, if someone sees something that escapes me in the information following system could you please report it me

  -

  Adobe Photoshop Version: 2015.1.2 20160113.r.355 2016/01 / 13:23:59:59 CL 1059143 x 64
  Operating system: Windows 7 64-bit
  Version: 7 SP1
  System architecture: Intel CPU Family: 6, model: 14, Stepping: 5 with MMX, entire SSE, SSE, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading FP
  Physical processor count: 4
  Number of logical processors: 8
  Processor speed: 1862 MHz
  Built-in memory: 12220 MB
  Free memory: 7278 MB
  Memory available to Photoshop: 10825 MB
  Memory used by Photoshop: 60%
  Range of modifier: disabled.
  Space design: disabled.
  Work plans: enabled.
  Multi-frequency 3D printing: disabled.
  HighBeam: enabled.
  Tile image size: 1024K
  Image cache level: 4
  Overview of fonts: medium
  TextComposer: Latin
  Display: 1
  Limits of the display: top = 0, left = 0, low = 900, right = 1600
  OpenGL drawing: enabled.
  OpenGL allows old GPU: not detected.
  OpenGL drawing mode: Advanced
  OpenGL allows Normal Mode: true.
  OpenGL allows Advanced Mode: true.
  AIFCoreInitialized = 1
  AIFOGLInitialized = 1
  OGLContextCreated = 1
  NumGLGPUs = 1
  NumCLGPUs = 1
  glgpu [0]. GLVersion = "3.0".
  glgpu [0]. IsIntegratedGLGPU = 0
  glgpu [0]. GLMemoryMB = 3072
  glgpu [0]. GLName = "NVIDIA GeForce GT 445M.
  glgpu [0]. GLVendor = "NVIDIA Corporation".
  glgpu [0]. GLVendorID = 4318
  glgpu [0]. GLDriverVersion = "10.18.13.6839".
  glgpu [0]. GLRectTextureSize = 16384
  glgpu [0]. GLRenderer = "GeForce GT 445 M/PCIe/SSE2"
  glgpu [0]. GLRendererID = 3538
  glgpu [0]. HasGLNPOTSupport = 1
  glgpu [0]. GLDriver = "nvd3dumx.dll, nvwgf2umx.dll, nvwgf2umx.dll, nvd3dum, nvwgf2um, nvwgf2um"
  glgpu [0]. GLDriverDate = "20160602000000.000000 - 000.
  glgpu [0]. CanCompileProgramGLSL = 1
  glgpu [0]. GLFrameBufferOK = 1
  glgpu [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = '4.50 NVIDIA.
  glgpu [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [6553-6]
  glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [4]
  glgpu [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [192]
  glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [32]
  glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [32]
  glgpu [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]
  glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]
  glgpu [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [4096]
  glgpu [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [124]
  glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]
  glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1
  glgpu [0] .extension [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 1
  clgpu [0]. CLPlatformVersion = "1.2".
  clgpu [0]. CLDeviceVersion = 'CUDA 1.1.
  clgpu [0]. IsIntegratedCLGPU = 0
  clgpu [0]. CLMemoryMB = 3072
  clgpu [0]. CLName = "GeForce GT 445M.
  clgpu [0]. CLVendor = "NVIDIA Corporation".
  clgpu [0]. CLVendorID = 4318
  clgpu [0]. CLDriverVersion = "368.39.
  clgpu [0]. CUDASupported = 1
  clgpu [0]. CUDAVersion = "8.0.0".
  clgpu [0]. CLBandwidth = 3.28515e + 010
  clgpu [0]. CLCompute = 97.3436
  Type of license: subscription
  Serial number: 90970092634198796652
  The application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015\
  Temporary file path: C:\Users\User\AppData\Local\Temp\
  Zero Photoshop has async I/O active
  Scratch the volumes:
  C:\, 451.1 G, 317,7 free G
  Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2015\Required\Plug-Ins\ CC
  Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2015\Plug-ins\ CC

  Installed components:
  A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library
  ACE.dll ACE 2015-09-09 at 18:52:48 79,567158 79.567158
  AdbePM.dll PatchMatch 0000-00-00-00: 00:00 1.   1.
  AdobeLinguistic.dll Adobe linguistic Library version 9.0.0
  AdobeOwl.dll Adobe Owl 5.2.9
  AdobePDFL.dll PDFL 2015/09/12-01: 10: 45 79,156620 79.156620
  Adobe AdobePIP.dll 7.3.1.70 product improvement program
  AdobeSVGAGM.dll AdobeSVGAGM 79.566705 79.566705
  AdobeXMP.dll Adobe XMP Core 2015/09/10-01: 10:20 79,158325 79.158325
  AdobeXMPFiles.dll Adobe XMP files 2015/09/10-01: 10:20 79,158325 79.158325
  Adobe XMP Script 2015/09/10-01: 10 AdobeXMPScript.dll: 20 79,158325 79.158325
  adobe_caps.dll Adobe CAPS 9,0,0,28
  AGM.dll AGM 2015-09-09 at 18:52:48 79,567158 79.567158
  ahclient.dll AdobeHelp Dynamic Link Library 2.0.0.2
  AIDE.dll HELP-2015/15/10-11: 58:31 79,568000 79.568000
  Amtlib.dll AMTLib (64 Bit) 9.0.0.89BuildVersion: 9.0; Brand: Tuesday, August 25, 2015 07:30:38) 1.000000
  ARE.dll ARE 2015-09-09 at 18:52:48 79,567158 79.567158
  Axe8sharedexpat.dll AXE8SharedExpat 2015/03/13-23: 40:54 79,562390 79.562390
  AXEDOMCore.dll AXEDOMCore 2015/03/13-23: 40:54 79,562390 79.562390
  Bib.dll BIB: 2015-09-09 at 18:52:48 79,567158 79.567158
  BIBUtils.dll BIBUtils: 2015-09-09 at 18:52:48 79,567158 79.567158
  boost_date_time.dll photoshopdva 8.0.0
  boost_signals.dll photoshopdva 8.0.0
  boost_system.dll photoshopdva 8.0.0
  boost_threads.dll photoshopdva 8.0.0
  CG.dll NVIDIA Cg Runtime 3.0.00007
  cgGL.dll NVIDIA Cg Runtime 3.0.00007
  Adobe CIT.dll CIT 2.3.7.33275 2.3.7.33275
  Adobe CITThreading.dll CITThreading 2.3.7.33275 2.3.7.33275
  CoolType.dll CoolType 2015-09-09 at 18:52:48 79,567158 79.567158
  c:\windows\system32\dnssd.dll Hello 3,0,0,2
  dvaaudiodevice.dll photoshopdva 8.0.0
  dvacore.dll photoshopdva 8.0.0
  dvamarshal.dll photoshopdva 8.0.0
  dvamediatypes.dll photoshopdva 8.0.0
  dvametadata.dll photoshopdva 8.0.0
  dvametadataapi.dll photoshopdva 8.0.0
  dvametadataui.dll photoshopdva 8.0.0
  dvaplayer.dll photoshopdva 8.0.0
  dvatransport.dll photoshopdva 8.0.0
  dvaui.dll photoshopdva 8.0.0
  dvaunittesting.dll photoshopdva 8.0.0
  Dynamiclink.dll photoshopdva 8.0.0
  ExtendScript.dll ExtendScript 2015/04/17-16: 55.22 80.1017022 80.1017022
  icucnv40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339
  icudt40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339
  icuuc40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339
  igestep30.dll IGES 9.3.0.113 drive
  imslib.dll IMSLib DLL 9.0.1.14
  JP2KLib.dll JP2KLib 2015/08/14-01: 13: 58 79,258941 79.258941
  libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)
  libiomp5md.dll Intel(r) OpenMP * Runtime Library 5.0
  libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
  LogSession.dll LogSession 7.3.1.70
  Manta.dll Manta 1.   1.
  mediacoreif.dll photoshopdva 8.0.0
  MPS.dll MPS 2015/08/14-01: 13: 58 79,566687 79.566687
  pdfsettings.dll Adobe PDFSettings 1.04
  Adobe Photoshop CC 2015 16.1.2 Photoshop.dll
  Adobe Photoshop CC 2015 16.1.2 plugin.dll
  PlugPlugExternalObject.dll CEP PlugPlugExternalObject Dll (64-bit) 6.1.0 Standard Adobe
  PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (64 bit) 6.1.0.164
  Adobe Photoshop CC 2015 16.1.2 PSArt.dll
  Adobe Photoshop CC 2015 16.1.2 PSViews.dll
  SCCore.dll ScCore 2015/04/17-16: 55.22 80.1017022 80.1017022
  SVGRE.dll SVGRE 79.566690 79.566690
  svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
  TBB.dll Intel Threading Building Blocks for Windows 4, 3, 2015, 0408
  tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 3, 2015, 0408
  TfFontMgr.dll FontMgr 9.3.0.113
  TfKernel.dll kernel 9.3.0.113
  Geom TFKGEOM.dll kernel 9.3.0.113
  Adobe TFUGEOM.dll, UGeom © 9.3.0.113
  updaternotifications.dll Adobe Updater Notifications Library 9.0.0.15 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 9.0.0.15
  VulcanControl.dll Vulcan Control Library 5.2.0.35 Application
  VulcanMessage5.dll Vulcan Message Library 5.2.0.35
  WRServices.dll WRServices Friday, July 31, 2015 07:50:10 build 0.21834 0,21834
  U3D writer 9.3.0.113 wu3d.dll

  Required plugins:

  3D Studio 16.1.2 (2015.1.2 x 001 003 x)
  Accented edges 16.1.2
  Adaptive wide-angle 16.1.2
  Angular Strokes 16.1.2
  Average 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 bas-relief
  16.1.2 BMP
  Camera Raw 9.5.1
  Camera Raw Filter 9.5.1
  Chalk and charcoal 16.1.2
  16.1.2 charcoal
  16.1.2 chrome
  16.1.2 Cineon (2015.1.2 x 001 003 x)
  Clouds 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 COLLADA (2015.1.2 x 001 003 x)
  Halftone color 16.1.2
  16.1.2 color pencil
  CompuServe GIF 16.1.2
  Conté 16.1.2 pencil
  16.1.2 crack
  Crop and straighten Photos 16.1.2 (2015.1.2 x 001 003 x)
  Crop and straighten Photos 16.1.2 filter
  Hatch: 16.1.2
  Crystallize 16.1.2
  16.1.2 cutting
  16.1.2 Dark strokes
  16.1.2 deinterlacing
  16.1.2 DICOM
  Difference clouds 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 glow
  Move 16.1.2
  16.1.2 dry brush
  Eazel acquire 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 entropy (2015.1.2 x 001 003 x)
  NO export VERSION color tables
  Extrude 16.1.2
  FastCore 16.1.2 routines (2015.1.2 x 001 003 x)
  16.1.2 fibers
  Film Grain 16.1.2
  16.1.2 filters Gallery
  Flash 3D 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 fresco
  16.1.2 glass
  16.1.2 Scarlet contours
  Google Earth 4 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 grain
  16.1.2 graphic pen
  Halftone Pattern 16.1.2
  16.1.2 HDRMergeUI
  HSB/HSL 16.1.2
  IFF Format 16.1.2
  16.1.2 IGES (2015.1.2 x 001 003 x)
  16.1.2 ink outlines
  JPEG 2000 16.1.2
  16.1.2 flattening coefficient (2015.1.2 x 001 003 x)
  16.1.2 goal blur
  16.1.2 goal correction
  Lens Flare 16.1.2
  Liquefy 16.1.2
  Operation of Matlab 16.1.2 (2015.1.2 x 001 003 x)
  maximum 16.1.2 (2015.1.2 x 001 003 x)
  Mean 16.1.2 (2015.1.2 x 001 003 x)
  Measure Core 16.1.2 (2015.1.2 x 001 003 x)
  Median 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 Mezzotint
  Minimum 16.1.2 (2015.1.2 x 001 003 x)
  MMXCore Routines 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 mosaic tiles
  Multiprocessor support 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 Neon
  16.1.2 paper
  16.1.2 color NTSC (2015.1.2 x 001 003 x)
  Ocean Ripple 16.1.2
  16.1.2 OpenEXR
  Paint Daubs 16.1.2
  16.1.2 palette knife
  16.1.2 patchwork
  Paths to Illustrator 16.1.2
  16.1.2 PCX (2015.1.2 x 001 003 x)
  16.1.2 photocopy
  16.1.2 Photoshop 3D engine (2015.1.2 x 001 003 x)
  Photoshop Touch 14.0
  Photo filter package 16.1.2 (2015.1.2 x 001 003 x)
  Pinch 16.1.2
  Pixar 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 in plaster
  16.1.2 plastic wrap
  16.1.2 PLY (2015.1.2 x 001 003 x)
  16.1.2 PNG
  16.1.2 pointillism
  16.1.2 the polar coordinates
  Portable Bit map 16.1.2 (2015.1.2 x 001 003 x)
  Poster edges 16.1.2
  People's Republic of CHINA 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 radial blur
  16.1.2 radiance (2015.1.2 x 001 003 x)
  16.1.2 range (2015.1.2 x 001 003 x)
  Color research grid NO VERSION rendering
  16.1.2 Crosslinking
  16.1.2 the ripple
  Rough Pastels 16.1.2
  Save for Web 16.1.2
  16.1.2 ScriptingSupport
  Shake Reduction 16.1.2
  16.1.2 shear
  16.1.2 asymmetry (2015.1.2 x 001 003 x)
  Smart Blur 16.1.2
  Smudge Stick 16.1.2
  Solarize 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 spaces
  16.1.2 splash
  Spherize 16.1.2
  16.1.2 sponge
  16.1.2 sprayed strokes
  16.1.2 stained glass
  16.1.2 stamp
  16.1.2 standard deviation (2015.1.2 x 001 003 x)
  STL 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 Sumi-e
  16.1.2 summation (2015.1.2 x 001 003 x)
  16.1.2 Targa
  16.1.2 texture veneer
  16.1.2 tiles
  16.1.2 torn edges
  16.1.2 twirl watch
  16.1.2 U3D (2015.1.2 x 001 003 x)
  16.1.2 draft
  16.1.2 vanishing point
  16.1.2 variance (2015.1.2 x 001 003 x)
  Virtual Reality Modeling Language. VRML 16.1.2 (2015.1.2 x 001 003 x)
  Water paper 16.1.2
  16.1.2 watercolor
  16.1.2 wave
  Wavefront | 16.1.2 OBJ (2015.1.2 x 001 003 x)
  WIA support 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 wind
  Wireless Bitmap 16.1.2 (2015.1.2 x 001 003 x)
  Zig - zag 16.1.2

  Plug-ins option and the third: NONE

  Plug-ins that could not load: NONE

  Extensions:

  Recent files 1.2.0
  C:\Program Files (x 86) \Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_0_903\index.html
  Libraries 2.3.1048
  C:\Program Files (x 86) \Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_3_1048\index.html
  Beginning 1.2.0
  C:\Program Files (x 86) \Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_0_903\index.html
  Adobe 6.1.0 color themes
  C:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html CC
  Export as 2.4.0
  C:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html CC
  Overview of the 1.1.3 device
  C:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.preview\PSPanel\panel.html CC
  Share on Behance 3.0.0
  C:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.behance.shareonbehance.html\index.html CC
  com.adobe.preview.Loader 1.1.3
  C:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.preview\PSLoader\loader.html CC
  Export as 2.4.0
  C:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html CC

  Install TWAIN devices: NONE

  -Thank you

  Hi bblancs,

  Please check the color mode is set to RGB Image mode.

  

  Kind regards

  Assani

• CC Adobe installed but I can't select my pictures FRO iphoto on Mac because it is grayed out.

  Help please.  I've subscribed to Adobe CC but can not access my RAW in iphoto on Mac files.  I tried to go for export - Original iPhoto, but he says he cannot do.  I tried to photoshop by selecting applications. iPhoto but iphoto is grayed out.  Is there a setting I need to change to be able to access my files I have stored on iphoto before getting Adobe CC.

  You will get probably the best program help in a forum program

  .

  The forum of cloud is not on the use of individual programs

  The forum of cloud is on the cloud as a delivery & installation process

  If you start the https://forums.adobe.com/welcome Forums Index

  You will be able to select a forum for the specific Adobe products you use

  Click on the symbol "arrow down" on the right (where it says all communities) to open the drop-down list and scroll

• Mercury engine option grayed out with new system

  HI guys,.

  I know that this issue was raised a lot, but I can't seem to find a specific solution.

  I have a brand new system, 64-bit, Win Pro 8.1, Nvidia Quadro K4000, Maximus VI hero 32 Gig of RAM DDRM motherboard, Intel (R) Core (TM) i7 - 4770 GPU K @ 3.50 GHz 801 Mhz.

  The card is listed as on the adobe site.

  All latest drivers have been loaded to the construction of the computer less than a week ago. (February 14)

  However, the settings for mercury engine option is grayed out and I can't do anything with it.

  Questions

  (1) this average PP does not use my card GPU acceleration.

  (2) If Yes, how can I get it too

  (3) what should I do to get the two menu drop-down options, I should be in the settings window.

  Woul really grateful for the help

  Thanks in advance

  Thanks John & Kevin

  I am very wary of messing with the files of program, and not very well, but after a bit of research (my index finger required tweaking cos I've got things on different partitions), I found the files, followed instructions and Voila! options are now selected and everything is good.

  Thanks a lot again.

• Delete row option does not work, and then becomes grayed out. Need troubleshooting help.

  Hello!

  I hope someone can please help me solve a problem, I'll have a table in my form. It offers a menu associated with each line that allows you to add, delete, reset, lines etc. The name of the table on the form is the array of points of purchase. This is the first table on the form.

  Here are the steps to re-create the issue:

  1. create 3 rows of the table

  2. click on the menu ('X') associated with the first line button.

  3. Select "remove this line. Nothing happens.

  4. click on the menu ('X') associated with the first line button.

  5. Select 'Remove this line' again. Nothing happens.

  6. click on the menu ('X') associated with the first line button. You will notice that the "Remove this line" option is grayed out.

  My best guess that the rows are deleted in the background, which is why if I have 3 rows and 'remove' 2, so my delete option is grayed out because according to me, it makes sense in there as if there is only 1 row then grey can delete lines. I was intending to join the file that I see others it, but do not see the option. I am pleased to provide you with the file by e-mail if that's easier. Thank you in advance!

  Saskia

  I have posted the solution here:

  http://www.fieldeffecttechnologies.com/AdobeForums/PCard.PDF

  Instance Manager methods have been given the wrong index of the line to work with. They should be passed to the index of the row to which the button you press in (of course). Instead, they received a few index v8b, honestly, I can't decipher as to what this number means eventually. (Math.round ((v3-v4) * v6...)?)

  Anyway, I have it repaired and also changed some of the logic in the submenu to determine what is gray.

  I love this feature! It can even show a client!

  Kyle

• iPhone 6s more 'Phone noise cancelling' setting Grayed Out

  I have a 6 more than 128 GB iPhone running iOS 10.0.2. I can't activate the 'Phone noise cancelling' setting in settings > general > accessibility > telephone noise cancelling because it is grayed out. I have attached a screenshot for reference.

  I've tried hard restart my iPhone (Home + Power button) without success. Any help is very appreciated! Thank you.

  

  Hey there, Stephen Bond,.

  Thank you for using communities of support from Apple! I see from your post that your iPhone more 6s on iOS 10.0.2 does not work as expected because the cancellation of noise from phone toggle is grayed out. I'll be happy to help you.

  First check to see if the hearing aid Mode is enabled in settings > general > accessibility > hearing aids. If this option is enabled, then telephone noise cancelling will be grayed out as you describe. If this isn't the case and that the option is grayed out, please continue.

  How to back up your iPhone, iPad and iPod touch - please backup your iPhone to ensure that your personal information is safe.

  Use iTunes on your Mac or PC to restore the iPhone, iPad or iPod to factory settings - this process will completely erase the iPhone to allow a new copy of the iOS to install. The first time, select "set up as a new iPhone. Once your iPhone is back to the home screen, check the setting of the new. If everything works as it should, use the "restore from backup" link in the section «Get help» If it is not, under the same article, "Contact Apple Support".

  Take care and have a great day!

• Notes 'float on top' is always grayed out.

  Hello

  I used to be able to put a note on a separate window and then "float on top. However, since updating to OS X El Capitan 10.11.6, it has always been grayed out. Even on the full notes window, I can't make it float on top.

  Is this a bug? Is it just my macbook? Or is there a way I can get 'float' on top working again?

  Thank you.

  Patricia.

  Hi patsoup!

  I understand that you have a question about the feature 'float on top' of the Notes app, and I'm happy to help you. How the works seems to have changed.  Now, rather than tearing off a note to display it in a separate window, you can double-click the note entry in the list to the left of the application Notes. Once a note in its own separate window, the menu item 'Float on top' becomes accessible.

  Notes: Notes from view

  Thank you for using communities of Apple Support.

  See you soon!

• I downloaded macossierra yesterday. Siri is asking me to allow location in settings and privacy, but I can't tick enable locations.  It is grayed out. help is needed

  I downloaded yesterday sierra of mac os.  However, I asked Siri what the weather conditions were in my position. She said that to go into the settings under Security and confidentiality and allow my place.  I did, but I'm not able to check the enable places.  It is grayed out.  Does anyone else have this problem.

  Hello dogsandcats,
  Thank you for using communities of Apple Support.

  I understand your message that you are not able to activate location Services within the parameters of security and privacy on your Mac. I know how it is important for you to be able to turn on location Services. When you go to System Preferences, then Security & Privacy, make sure you click on the padlock at the bottom left and type your admin password. Then you should be able to turn on location Services.

  On location in OS X and Safari Services
  

  Activation of location Services

  Follow these steps to turn on location services in Mountain Lion OS X or later

  1. Choose System Preferences from the Apple () menu.
  2. Click the Privacy & Security icon in the System Preferences window.
  3. Click the Privacy tab.
  4. If the icon of padlock in the lower left corner is locked (), click on it and enter an admin name and password to unlock ().
  5. Select location Services.
  6. Check the box "enable location services".

  Best regards.

• Headphone issues and options grayed out reading preferences

  The basic problem is that when I play music via iTunes, if I plug my headphones, it covers only playback through the computer speakers, not headphones.
  If I closed iTunes, plug in the earphones, THEN restart iTunes and play music, it will come through the headphones, but if I unplug, it is paused and not restart, even if I plug the headphones insert it again.
  Although I can change speakers headphones by stopping iTunes and restarting, I'm often trailing long playlists, it is not practical to do so.
  Other advice, it seems that I have to change the "audio playback" setting using "Session of Windows Audio' 'Direct Sound', or something similar, HOWEVER, when I go in Edition > Preferences > reading, the box is grayed out, and I can't change it.

  Any advice on how I can do so I can change the option, or any other fixes for the problem of helmet? Thank you very much

  (Running for laptop HP with Windows 8.1, iTunes 12.5.1.21,

  Installed new hard drive and reloaded the operating system on June 16, i.e. when the headset/speaker turn is more, before, and then it worked fine.)

  Have you found a solution? I've just updated to iTunes 12.5.1.21 and I have the same question, ' Edit > Preferences > reading > play Audio using the "gray

  Direct Sound is the vastly superior choice if you have several outputs such as speakers and headphones and now if have to stop iTunes whenever I output to the speaker.

  Apple bring back this feature.

• Re: Font book. I chose "restore standard fonts" by mistake. How to get back on my choice. The Cancel button is grayed out so I can't cancel it. Any suggestions? Thank you!

  Re: Font book.

  I chose "restore standard fonts" by mistake. How to get back on my selection. The Cancel button is grayed out so I can't cancel it. Any suggestions? Thanks in advance!

  If you click on 'Restore the standard fonts', fonts that are not included in the OS X systems is placed in a "fonts folder (deleted) next to the fonts folder.

  / Library/Fonts

• Spam folders are grayed out and not available for the transfer of spam

  Spam files are grayed out and will not be able to transfer by e-mail in my Inbox on my iPad and iPhone. Why can't I move spam in my Inbox to the spam folder so my spam filter learns what is spam? I have to go on my Mac computer to make a transfer.

  Hello. You use the built-in iOS app Mail? Your e-mail account using POP3 or IMAP to receive messages? Check the account settings so not sure.

• How can I import from Outlook 2007 when the option is grayed out?

  I'm moving from Outlook 2007 to Thunderbird. All is well until now, but I need to import my old mails from Outlook. When I go to tools > import > Mail I get options for Eudora, Outlook, and Outlook Express. Eudora and Outlook options are grayed out. The option for Outlook Express is available, but who isn't even an option for me, since I am on Windows 7.

  I've read a few articles, and they point out that you must always have Outlook installed and configured as the default e-mail client. I made sure Outlook is set as the default mail client, but the import option is still grayed out. I tried restarting both Outlook and Thunderbird. I also tried the import with Outlook open and closed.

  Any help would be appreciated.

  You must Version31 or an earlier version. Something happened along the way with exit 38 and transformed into an accident. It is therefore turned off until it gets.

  Which language version would you need?

• Cannot change the parameters, they are grayed out

  I am in my account on Firefox version 38.0.5 and when I go into my settings, I need to change the but they are grayed out. How do I get this so I can edit them? I went into the preferences of Firefox, then down to privacy and want to make some changes, but some areas such as clear history when you close Firefox is gray. How can I make changes in Firefox?

  Thank you all who replied to me.

  You have a check mark on the mode of private browsing permissions setting ('always to use the private browsing mode').

  You exit PB to be able to use all the settings that are currently blocked.

• Why is my 'Save password' grayed out? I want TO save the passwords!

  Why is my 'Save password' grayed out? I want TO save the passwords!

  This can happen if you're in private browsing mode.

  Make sure that you are not Firefox running in permanent private browsing mode (don't remember history).

  • https://support.Mozilla.org/KB/private+browsing
  • Tools > Options > privacy > Firefox will be: "use the custom settings for history".
  • : Uncheck the [] "always use the private browsing mode.

• iTunes restore remains grayed out

  With the help of iTunes (for Windows) ver 12.4.1.6.  Backup on computer. {iPhone IOS iPad IOS 9.3.2} 9.3.2,and

  'Restore it backup... ". "remains grayed out. This is for the iPhone and iPad. Problems with the iPad. Do you have a "forced Restart" with iPad connected to iTunes to put it in Recovery Mode. Tried to restore. NOTHING is there - system, but NONE of my apps. "Restore backup...". "gray. Last backup said "your iPad has never been saved on this computer." False, I voluntarily did several backups last week I got the iPad back and running.

  Try to check the problem with the iPhone. "Restore backup...". "gray. Last backup said "your iPhone has never been saved on this computer." Fake. Click on "back to top". Look at him through his 5 steps. At the end 'restore backup... ". "becomes momentarily available and then returns to be gray.

  What is going on??? How can I return my previous backups? Can I get back them? If the iPad backup file has been altered, why has it taken out backups of the iPhone?

  Help, please. Thanks in advance.

  Make sure that iTunes is up to date.

  Mac

  1. Open iTunes.
  2. In the MenuBar at the top of your computer screen, choose iTunes > check for the updates.
  3. Follow the prompts to install the latest version.

  Windows

  1. Open iTunes.
  2. In the MenuBar at the top of the iTunes window, choose Help > check for updates. Learn what to do If you see not the menu bar.
  3. Follow the prompts to install the latest version.