Initial problems with my Qosmio

Hi all

Now please don't misunderstand here because I liked my Qosmio, it's good game power little. - but there are a few things that I was very unhappy and others I was impressed and have simply not had the opportunity to share with the community.

First of all, I live in Christchurch, New Zealand, and you may remember that we had major problems with earthquakes, these are now installed but nevertheless relate to my story.

Also related that I have a blood disease which caused damage to my skin over the years, leaving less sensitive most people are accustomed.

First parts of displeasure.
I bought my Qosmio, nine of Harvey Normans in Christchurch, I bought the extended warranty, the yards brand new... No problems; However after about 6 weeks, I finally decided to look beyond the image of the BIOS Toshiba reviews that see you when the machine starts up to read what was on my machine.

(1) to my surprise and dismay I found out that my bios stated that 1 my 4 core CPU core was locked and that the BIOS was NFR (not for resale) that is to say the machine was supposed to be one that was released by Toshiba as a demonstrator, confused, that I talked to Toshiba New Zealand , who basically told me that it "was not possible and I must be mistaken", to research on the Web from Toshiba site, I couldn't find a BIOS version later.

(2) I decided after using for the system that it was time to make a recovery and began in the recovery disc creation process, everything went well and I decided to do a clean cleaning at all, even if it would take some time, some time was certainly what he needed, I started on the first CD and started the process. 8 hours later I finally got a message pop up on the screen saying that the recovery had... failure of SIP. OH NO.. !

I restarted the hard disk in the vain hope that it was a mistake on the part of the message, but it wasn't.
Trolling the Internet on my desktop computer, I found a reference to failed drives to rescue & recovery for my model due to a fault in the creation of the disk.

I called Toshiba who informed me the only way I could get the disks of rescue and recovery had to pay for them, I informed them that I already had rescue and recovery disks, but they did not work, they don't want to know - essentially pay up or shut up.

I got my DVD of windows 7 and install it on my Toshiba using the serial number on the device that I caught from the recovery discs manually, decompression all drivers and install them manually as well, in the end, I had a whole system that works, no thank you recovery disks.

Now these are not all the bad things, but I must say that the service I received from Toshiba SUCK!

Shortly after that, we had earthquakes of Christchurch that killed so many people, at the time that their Commission that I had my Qosmio on the kitchen table and had prepared just a large cup of coffee, I sat or rather is dropped down as the earthquake hit - it was extremely violent and struck me on the floor. When everything settles I picked up myself - to find my coffee - all 900mls worth was now on the keyboard of Toshibas and biscuit barrel my wife kept on the table had fallen more to slam the back of the lid of the laptop and it has broken in two places; However, the computer was still ongoing! incredible.

I very quickly stop the machine down and very gently at end it to the back corner to allow the coffee to drain on a towel. Although damaged keyboard soaked after I had dried the machine and dehumidified it I then ran it for a month to use it to manage our statement of claim - I have to say its a bit beasty Tuff.

Now, a kind word for Toshiba, after them on incidents and curious about the status of the warranty etc, phoning told me that I should have my Qosmio verified and provided with a certified Toshiba technician said he was OK, clean to the top of the coffee and all repairs worked that "Toshiba would honour all other issues related to the guarantee based on own issues merit" I was basically shocked if their tech said that it was OK then, it was OK and my warranty would continue. So Bravo to Toshiba for a vision very fair to the guarantees.

Now for the good, the bad and the dangerous plain.
Finally a new BIOS has appeared on the support site, I downloaded it looking forward with impatience to unlock this core I was missing, I installed it and the system has restarted after you start Windows 7 installed some additional elements of INF files and I found that I had a couple of additional entries in the BIOS.

After that my system has been repaired I had some more memory added to it by Toshiba technology, it also made me a working set of rescue and recovery disks that I was crazy, he did a beautiful job on the machine and it was back to looking brand new, into the new smell of tech.

Tags: Toshiba

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Problem with my Qosmio G40 - 10F BIOS

Hello

I m desperate I need access to my computer before Wednesday or I could lose my job. I installed an SSD that went well. I adjusted the BIOS settings and now my computer will not boot.

He goes to logo Qosmio and logos of hard drives USB etc and crashes. I can't get into my BIOS because it seems to ignore the key to go into the BIOS (I tried ESC, DEL, F1, F2 or F8). The computer stays on the screen of the icon. I disassembled my machine and removed the rtc battery it s been one day but he hasn t reset the bios by default.

Someone at - it ideas? Is there a jumper / switch on the motherboard to reset MIPD? Y at - it a special key to press I don t know? Where ahould I hit him!

Any help would be greatly appreciated I will be in serious trouble if I can t get my work I know that I have ahoukdnt have mapessed ith BIOS, but I assumed the worst I would be able to access and reset.

O thank you very much for all the advice

Phil

Hello Phil

Now, I found this interesting thread on your problem. What is find a solution?
If nothing helps remove SSDS, set the BIOS settings by default (if you enter it again) and put the old HARD drive.

General SSDs should be recognized correctly and there is not a big problem with these updates.

I have some problems with my Qosmio G30-126

Hello

I can feel that Toshiba does not have just customers to be technical but also is harmful to reputation because the Toshiba customers cannot use Toshiba product as do advertising -: performance, stability...

I bought 1.5 year ago Quosmio G30-126, which was earlier model (more expensive) at this time. But this model does not allow me to correct the work. Ways to collapse the system lose the work during treatment, slowing down my productivity.

If I contacted the service, was always somewhere else than the warranty conditions.

http://EU.computers.Toshiba-Europe.com/innovation/generic/QOSMIO_G30_BIOS_UPDATE/

http://EU.computers.Toshiba-Europe.com/innovation/generic/PRODUCT_UPDATE_RAID_DRIVER/

For this I am sure about the instability and not much choice of graphics GeForce GO 7600 card. The driver for Vista which has been updated several times of Toshiba (and after a year as buying by NVidia for Vista - until that moment only for XP) seems to be like another flaw of Toshiba.

Also have problems with scratches on the screen. The framework is too soft (high and low) and "technicals" told me I was putting something heavy on top... which I did not, but anywhere: in this case it can scratch it if it is to stay on the table. Second think it is I travel a lot with her... My answer is Yes, it is portable and not PC... It's the first laptop on which have stripes, using laptops for the last 12 years and 17 "for the last 5 years.

Also feel funny that I am a customer subscribed and that waiting will be provided, all news of Toshiba, not only on new products, but also all product updates... nothing happen.

Anyone have a similar experience as it is written above?

Hana

The year last January or February my friend give me his newest Qosmio G30. I ve used a month. I've install my favorite games and I also used it to scan all my movies of course done.

The laptop has been pre-installed with Vista, but we have also installed Windows XP Home edition on the second partition to check the performance in the two operating systems. WXP works perfectly and after some personal configurations that Vista was also good working operating system. I recorded a hours of movies, he coded and burned about 20 DVDs. So I hope you believe me that this laptop has been uninterrupted on the race. Encoding is not short and portable process runs almost 24 hours a day.

After a month of use I didn't noticed anything negative and I can say that the Qosmio G30 is a fabulous laptop. Unfortunately a bit expensive for me.
I don't know what you're doing with expensive products, but I always buy the extended warranty to avoid a risk of material damage. I don't want to pay for costly repairs. For my new LCD TV I paid about 130 euros for 2 years warranty. Now I don't what will happen over the next 4 years.

Thus, everyone has their own way how to use laptop and to discuss the system collapse, lose the work during treatment, slowing my productivity is not so easy. Who knows what applications, freeware or shareware you stuff use? Who knows what make your system unstable?

I use my Satellite 17 nearly 2 years of work and private things and I always use original preinstalled Vista. Why I don't have this kind of problems?
This with scratches on the screen is too strange for me. I wonder how this can happen. After closing the cover of the display, the screen is protected and there is no chance to make scratches on it.

One last thing: maybe I didn t understand you well, but what is your problem with the driver updated, updated BIOS or corrections? Each laptop manufacturer offers different updates or upgrades to improve performance, better security, or functionality of the software. Toshiba do this too and this process would not present yesterday, but for years.

Sorry mate, a side that I understand your wish to discuss all of these negative issues but just blame laptop manufacturer for every stupid thing is not understandable for me. According to me, you know a lot of people say that PC 80% disorders are not result of bad hardware/software, but because nobody who are sitting in front of it.

What to say at the end? If possible, buy extended warranty to be on the safe side, try to have the right operating system, from time to time do the backup data, make sure that the laptop is placed correctly on the desktop to avoid overheating and I'm sure you'll use your Qosmio for a long time.

Bye and good luck!

I had problems with my Qosmio F10

Dear friends,

Let me share my problems with you and please help me with a solution for this.
I have my qosmio F10 machine its over 1.5 years. It has been repaired 3 times since I bought it.

1 (6 months after I bought it), I had a problem with my machine. ASP in Holland said that my Chipset and my V - RAM has been modified to be a new (chipset 855 PM at 915 PM & VGA card GeForce FXGo5700 to Go6600)

2nd (6 months after the 1st repair), another problem occurred. My sound card was in trouble and was changed. It is ok.

3rd (4 months after the 2nd repair), my system frozen. Toshiba Netherland replaced the fan and installed the new graphics processor. The spund of fan drives me crazy.

And now, I just got a problem this morning. When I turned on my power, I did not see anything on my screen (white screen, even no happened qosmio opening graphics.) Looks like I got a same problem with my 1st. Would someone like to help me? What should I do now? Many problems has been held since the 1st repair, I'm tired this kind of problems. Could you guys help me, please?
Thank you.

Kind regards

Moeltan
(Netherlands)

Hello

I'll try to help you, but I guess it's a hardware problem and you will not be able to solve this problem without additional and service partner assistance.

But we could try to find the fault. You should try to connect the laptop to the external display and could test whether the display will appear on the second screen.
If this isn't the case, everything looks like a bad GPU operate probably the fault of the motherboard.

Then contact the ASP in Holland and explain the situation as a whole.

Good luck

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I don't know it is a problem of Qosmio, but I'm fairly well known when it comes to computers and I've never heard of it before. Unfortunately, it is not my computer. They're my friends, so I'm on the phone with him.

She has a Qosmio and she says she found the top keyboard to be insensitive, and while she can move the keyboard and the cursor moves, she cannot click the buttons with her. Also, when she opens a browser etc it goes full screen, and she loses the toolbars out of most of the programs.

Also, when she opens the word it is says she control pressed and it request if she wants to start in safe mode. If it maintains the power button down to turn it out (only means she can) it doesn't fix it.

She said that she had been once before, and was able to solve what she said, but do not remember how, but she kept the keys (!)

Someone at - it ideas? Thank you very much!

Hello

This question is unclear to me because it sounds a little confusing description.
But I don t think it has something to do with the Qosmio material. It sounds more like a software problem.

So first it would be very interesting to know how much time the OS works on the laptop and what was the last installation of the OS?
Maybe a corrupt registry and trash key OS is responsible for this matter. This is possible because you said something about safe mode

Check if the new facility could help

Strange problem with my Qosmio G20

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I now noticed a greyish task / against screen white background - positioned at the btm of screen about 4 "long with a depth of 1" - the task seems also to extend vertically, but becomes less noticeable. "

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Thank you

Hello

According to your message, the problem looks like something wrong with the display.

Don t think that something like that can be linked to the issue of software but who knows

Try first update the BIOS to the latest version available.
Then you should try to update the graphics driver.

If don updates help t then a hardware failure could

In this case the defective part needs to be replaced

Best regards

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Any response will be greatly appreciated and advice on if I should just get rid.
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What's your problem now: how to install Windows XP Home edition or these vertical lines?

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Good bye

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Hello and Hello,

I'm a new user here at the forum, and I hope I'm posting in the right place :).

I just purchased a Qosmio G40 well in March and I'm very happy with it, but 3 days ago, I noticed a problem with it, the BRIGHT program. EXE, that controls the brightness of the flat screen does not work (well, it stoped working), when I press the button in the Panel frontal operational, or use the FN + F6 or F7 combination, this does not work, windows indicates that the BRIGHT program. EXE gave an error but does not specify what error.

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I'm trying to fix a Qosmio G20 (which is about 3 years old, it is no longer in warranty).

Error message: Warning: a problem with the cooling system has been detected.

I managed to remove the outer case and observe the operation of the machine, and basically one of the fans does not at all. The fan which is closest to the power connector seems to work very well (he seems to be turning a lot, do not know if this is normal), but the other fan who does not seem to move at all.

When I put in place the case and on the machine, I noticed after a few minutes the vent of the fan working heat sink had warm enough, while led the non-working fan remained cool.

I cleaned the fan from dust and have also changed the BIOS battery mode mode high performance, but the problem still exists.

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Hello

I think there might be something wrong with the cooling module and the replacement would be necessary.
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Initial problems with my Qosmio

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