Inspiron 17R 5720 white screen

Logo Dell comes and then the screen turns white (backlight is turned on). I can enter the bios and you have run the built in PSA Diagnostics without error. Tried an external monitor, but doesn't work. Diagnosis of the screen ("D" + power supply) does nothing. Three on the front are turned on. Tried removing battery and pressing the power for 30 seconds, but still Dell logo then blank screen.

IF YOU ENCOUNTER THIS PROBLEM - TAKE THE TIME TO READ THIS ARTICLE / FIX!

I agree that this thread is over a year, but I just recovered from this problem and thought I'd share my experience in the attempt to help others.

Problem statement: Dell 17R 1520 with 64-bit Windows 8. Turn on laptop computer, see dell Logo, Dell logo disappears, screen remains backlite, no startup progress takes place.

Occasionally, you may see a blue bar loading on the bottom of the screen. If you have any bootable media in the drawer of the DVD or USB, you can sometimes see success F12 for boot, written options in the lower right corner.

All attempts to hit F2, F8, F9, F12 give no relief. Holding the Windows key during startup does NOT bring the Windows diagnostic application. Switching the video output to an external monitor (VGA or HDMI) does nothing - exactly the same thing.

If I swapped the hard drive and tried to boot from a bootable disc of rom, I could sometimes get into the BIOS. However, I never could the system to boot from a USB key.

The problem has been compounded by the fact that I had no support from emergency boot support (thanks dell) or recovery of Windows 8.

For me:

It wasn't a video GPU problem.

There was no question of motherboard

Remove the CMOS battery did clear the BIOS settings, but I still couldn't F2 in them - or the system complained to this topic when I first turned on (which giving me the opportunity to get into the BIOS).

Dell has offered no help, except to me charge to replace the motherboard.

There was another user of Dell who found the article which I think would have solved my problem - IF - I got the recovery media.

This article is here: http://www.dell.com/support/troubleshooting/us/en/19/kcs/kcsarticles/articleview?docid=599950

I then started testing with Windows 7. I installed a new hard drive and loaded Windows 7 (boy, that's a wonderful feeling to see a real useful to the operating system). Windows 7 loaded, and finally arrived on the desktop - however - if I rebooted the system wouldn't start the second time (same question as above).

In the end, what worked for me

1. install a test disc (or reformat the disk used to test with windows 7)

2 install Windows 7 (I used pro 64 - bit w/SP1)

3. Once installation is complete and you land on the desktop computer, DO NOT RESTART

4 use IE to download the latest version of the Dell BIOS specific to your system (service number)

5. download and run the new bios

6. the BIOS loader runs in Windows 7, and then reboots the system

7. the charger of the bios will continue in a black screen similar to back - let it run

8. the system will restart again - you will begin to see signs of life at this stage

9. press F2 to enter the bios - the default BIOS reset

10 save and exit bios

11. Turning off the laptop

12 install your hard drive of Windows 8

13. turn on your system start - whalla - enjoying boring balls twirl around Microsoft

14. in a few minutes your office should take over

You have just recovered from hell. It is stated that a process of updating failed or interrupted corrupts the BIOS and causes this problem.

I don't know everybody has hard drives and windows 7 DVD floating around. But at least this info can be used to help others.

I hope this works for you too!

Tags: Dell Laptop

Similar Questions

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    Hello

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    Mid-2012
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    Intel Core i7
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    If a FHD is incompatible, there HD screens + who have a better range of color, brightness and contrast?

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    If this screen is known to be the one that was shipped with this model, it should work.  If this is not the case, see the link below for compatible screens

    >

    Also note that the wiring harness must be amended to increase the screen resolution.  Yes, the connector is the same - but the internal cable structure is different between the models of low and high resolution - if you try to use a FHD screen with HD cable, you won't see a complete picture.

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    Hello and sorry for this late post. Just had this problem... If there is nothing wrong with the AC adapter, it's a software problem.

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    Hello

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    Hello world

    Here's an update on the solution of this problem with screens white white. I finally fixed it, and this time I know for sure that this problem is definitely solved.

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    Step 2: Check out this video on how to remove the screws around the LCD and how to get to the video cord to the back of the LCD:

    cs_setInnerHtml ('video_8efdced1-828d-4463-b632-022776eb4f65', ");

    Step 3: Check the downloaded Reference Dell manual and see how to remove the screws on the laptop base and how to remove the:

    (a) is based

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    without a doubt

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    Hello
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    To upgrade the display panel, you must also replace the harness of the display - one that comes with the lower panel of the resolution will not work with the FHD display.

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  • Dell Inspiron 17R will not start

    Hey,.

    My Dell Inspiron 17R laptop 5720 was working fine until today, she won't start now. I had a virus, but Avira seemed to clean it properly, so I thought everything is ok now, but after restarting my laptop I didn't even have the "Dell" screen more. I've been Googling this topic for hours, but no one seems to have this kind of problem. Most of the users get stuck after the POST screen, but I don't yet get there. I just press the power button and that's it - laptop starts, but doesn't show anything. 1 out of 10 times, I managed to start and it works perfectly, even restart Windows it works then, but once disable us it probably will start again for the next 7-8 attempts.

    Things I've tried:

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    -In the course of running Dell Diagnostics (regular and thorough mode) test - it detects no error

    -Commissioning with or without battery

    -Flashing of BIOS (A14)

    -Reinstalling Windows, even tried Linux

    -Remove the strips of memory, trying to start with one stick (I had 2 x 4 GB) - will not change anything

    It looks like a problem that does occur from time to time. It is a hardware or a software problem? Is there anything else I should try before sending it for repair?

    Thanks in advance!

    Hi randomthings,

    I appreciate for all stages of misjudged shootings.

    I recommend you to disconnect all external devices. Turn on the system and check if there are codes of beeps at startup.

    Given that the system turns after several attempts, it may be due to poor nutrition or inadequate food, bad drive HARD or other hardware problem.

    A poor, distressed or inadequate diet is often the cause of this problem. If the hard disk does not have enough power during the first time the computer starts, it will not be able to spin the platters of hard drive fast enough to start the computer. However, if you restart the computer, two, three, or four times, because the platters spin already, he is able to get the drive to speed and able to boot from the disc. Try with an AC adapter / CC known good and control; If the problem continues, I suspect it is a HDD failure.

    Please, remove the HARD drive and turn on the system and check the status.

    Please find the manual for Inspiron 5720 in the following link:

    http://Dell.to/QhAcwN

    Come back to this post for further assistance.

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  • Inspiron 17r 5737 Graphics Driver issues

    Hello

    My Inspiron 17R has serious problems with graphics drivers. I am running Windows 8.1. With the driver from the Dell website, it will just switch to the AMD graphics card, any game I try with a terrible execution.

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