White white screen on Dell Inspiron 15 - N5030

Hello world

I am trying to solve this problem with my wife's cell phone and its really frustrating. His Dell Inspiron N5030 and it's just more than a year. Unfortunately the 1 year warranty expired and this problem started to arrive in 2-3 months. The problem is, when you start the laptop, it has a complete blank white screen. I read quite a number of messages autour and many have suggested that it is usually a video cable connection, or a bad video cable of the lcd screen or a problem with the motherboard. I will explain the steps that I've done so far and I hope someone here can guide me on what I can do next to fix this.

First of all, when this problem started happening, it was very unpredictable. Which means that, sometimes, the laptop starts fine but sometimes white screen appears. But as the weeks went by, the white screen begins to appear more frequently, and now it appears all the time. That's what I found so far:

(1) when you connect an external monitor, the external monitor works fine. The strange thing is, sometimes when I connect the external monitor, disappears from the white screen of the laptop and the screen lcd laptop starts to work again. I got this as a workaround for some time. Whenever the white screen appears, I connect the external monitor and remove it when the screen of the laptop working again. But eventually it stopped working as well.

(2) when the white screen started coming all the time, I noticed that the problem goes away when I remove the outer cover of the screen. (the black frame around the screen that can be removed by pulling the top of the screen).

(3) last week, I removed the LCD and taken apart to see if there was any loose connection at the back. I noticed there is no loose connection and the inverter was very good as well. However, I noticed that the black (video cable) cord that connects the back of the lcd screen to the motherboard was sorta stuck around the hinge area. I corrected this cord so its properly seated and made sure that the outside frame does not grow this rope to the hinge when I set everything again. When I did this, the laptop started to work very well for next week without problem but now the white screen started to reappear!

So, based on what I've seen, I think that the cord is blocked around the hinge and therefore to cause this problem. But I'm not a techinical person and don't know if its correct. It's just a guess... So I don't know what I'm doing then? This means that the video cable is drunk or is just blocking on the hinge at the origin of this problem? What I need to change the complete lcd video cable or is there another solution by moving this cord away from the hinge to fix this from happening? What I try next?

I appreciate all help and thank you for taking the time to read my post.

Hello world

Here's an update on the solution of this problem with screens white white. I finally fixed it, and this time I know for sure that this problem is definitely solved.

First of all many thanks to "randypittes" for first of all the solution and share with all the world. Much obliged!

After setting up with this problem white screen for several months, I finally bought the "LCD video cable" on ebay and he succeeded. Its been 2 weeks now that I changed the cable and the problem re does not! I wanted to give him two weeks first and see if the problem comes back again until I jump into conclusion and now that my laptop works perfectly again, I know for a fact that this problem is probably resolved.

So, those of you experience the same problem, do the same thing. First of all start by replacing the LCD video cable and this should fix the white screen issue. He me $20 encrypted only on ebay (including delivery in sydney) and it is a much cheaper option than to try to replace the screen itself. If this does not work for you, then you can look into other options. But I would say, this solution should solve most of the white screen issues you may encounter.

Here is a guide that I put in place about how I went to change my video cable in my laptop. I don't know that it can be useful to other beginners like me:

Step 1: first of all, make sure that first download you the manual of your laptop. Google simply your laptop model and you should be able to find the manual for it on how to replace its parts, etc... It's really convenient when getting started.

Step 2: Check out this video on how to remove the screws around the LCD and how to get to the video cord to the back of the LCD:

cs_setInnerHtml ('video_8efdced1-828d-4463-b632-022776eb4f65', ");

Step 3: Check the downloaded Reference Dell manual and see how to remove the screws on the laptop base and how to remove the:

(a) is based

(b) keyboard.

Step 4: once you remove the palmrest and keyboard access to the motherboard with the video cable is connected.

Step 5: Replace the cable and reassemble everything to the way it was.

It's her! And good luck to all! You need... :-)

without a doubt

Tags: Dell Laptop

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