Inspiron 5548 disconnects every time that I add/remove a second monitor

I have a new 5548 Dell Inspiron running Windows 8.1, and I noticed whenever I change the configuration of the monitor the system disconnects me. This will happen if I connect a new monitor and change the configuration of "duplicate" to "extend" or if I connect or disconnect a monitor that I use as a second screen. Any thoughts? Maybe a graphics card problem?

The system has Intel HD 5500 Graphics and AMD Radeon R7 M270 (4 GB) card.

Awesome!  It worked for me as well.  My not to get this driver Intel:

(1) open the Device Manager, select display adapters, double-click Intel HD 5500 Graphics, go to the driver tab, click on uninstall.  I didn't click the option 'delete the driver '.  This operation I disconnected.

(2) connection to.  Open the Device Manager and cards as above.  Now, I've seen a basic from Microsoft instead of the Intel HD5500 driver driver.  Double click on it.  Click the "Update Driver" button.  Select the option 'automatically search for... ". ».  He went out and found Intel HD Graphics 5500, v10.18.14.4156, 03/03/2015 and installed.

What is frustrating, it is if you go to graphics cards and select 'Update Driver' for the installed (issue) 2014 HD5500 driver version, it tells you that it is already up to date!  If you go directly to the Intel site, download and run the Intel driver update utility, it is not also indicate there is a newer driver from the HD5500.

Such a waste of time.

Oh, and that support the ticket that I tabled last week?  Dell has not yet assigned yet.  Way to go Dell, thanks (not) for assistance.

Tags: Dell Laptop

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