Fourth card PCIe-6509 undetected by MAE

Summary:

Measurement & Automation Explorer detects not only the fourth card of the NI PCIe-6509 installed in an HP Z800 workstation.

Description of the problem:

After the installation of three cards of the NI PCIe-6509 and startup of Windows 7 (64 bit), Measurement & Automation Explorer (MAE) shows three cards.  Device Manager (DM ' Microsoft Windows) also shows that three "acquisition devices data' labeled ' PCIe-6509".»  After the closure of the PC, installation of a fourth map and start, MAE shows another three cards with the same names of devices as before, but one of the devices now displays the serial number of the fourth card.  DM 4 now shows 'Materials of Acquisition of data' labeled ' PCIe-6509 ".»  Three devices MAE report Bus numbers corresponding to three of the DM, property values 'bus '.  These bus numbers 0 x 3, 0x1C and 0 x 60.  The fourth DM has a value of property 'Bus' of '0 x 28 '.

To try a new hardware detection, I removed all the cards and removed the MAE devices, then reinstalled the cards one by one.  First, I installed the card that was not previously reported to the MFA.  After the installation of each of the first three cards, the MAE has reported each additional device.  During the installation of the fourth card, MAE has reported only three devices, with the third unit indicating the serial number of the card of the fourth.  This is the same behavior, such as observed at the start.

Issues related to the:

Why does Measurement & Automation Explorer detect all four cards at the same time?

Is there a limitation in the driver or the MFA which translates a number of maximum card of three?

Measurement & Automation Explorer System Information

Operating System (OS) professional
6.01.7600 OS version
News of the BONE
Processor Intel Xeon processor X 5677 3.47 GHz / Intel64 family 6 model 44 Stepping 2 / GenuineIntel / 3458 MHz
Number of processors 4
3.98 GB of RAM physical memory
Drive C:\                           428 GB on 465 GB of free
                                   
National Instruments software: Version:
                                   
CVI Run-Time 9.1.0.428
NOR-DAQmx Device Driver 9.2.3f1
NOR-DAQmx ADE 9.2.3 support
NOR-DAQmx Configuration 9.2.3 MAX
IVI Compliance Package 4.2
LabVIEW Run-Time 2010 10.0.0
4.7.4f0 Measurement & Automation Explorer
Measurement Studio Visual Studio 2005 support - see the different versions below.
DotNET
9.0.20.362 common
OR PXI Platform Services 2.5.6
Software OR-PAL 2.6.2
LabVIEW SignalExpress 4.0
NEITHER spy 2.7.2.49152
System OR Configuration 1.1.3f0
NI-VISA 5.0
NI-VISA run-time 5.0
LabVIEW 8.2.1 Run-Time 8.2.1
LabVIEW Run-Time 8.5.1 8.5.1
LabVIEW 8.6.1 Run-Time 8.6.1
LabVIEW Run-Time 2009 SP1 9.0.1

Vary the order of card insertion while maintaining the slot filling order (location 1-> 3-> 4-> 7).  With the insertion order of original card (serial numbers A-> B-> C-> D), MAX reported after each insertion A-> A, B-> A, B,C -> A, B,D.  By repeating the sequence with swapped third and fourth cards (A-> B-> D-> C), MAX reported after each insertion A-> A, B-> A, B,D -> A, B,C.  So I conclude that the failure is in correlation with the slot (insertion order or position) and not correlated to the card.

Connect the hard drive power connector.  When connecting the power supply to the cards in slots 4 and 7, with the cards in slots 1 and 3, MAX always also detects the only cards in slots 1, 3 and 7.

Remove the cards.  A configuration where MAX detects cards in slots 1, 3 and 7 and does not report the card in slot 4, I removed the map into the Groove 4.  MAX continued to three newsletters in slots 1, 3 and 7.  Then I restored the configuration of four cards, and then I removed the cards in slots 4 and 7.  MAX continued to report the three cards, and each reported card self test failed.  This is the first time that MAX has reported more devices that are currently installed in the computer.

Remove the database from the MAX.  With the cards in slots 1, 3, 4 and 7, I followed the instructions suggested to remove the potentially corrupted Max database.  For the first start following removal of the database, MAX recognizes all four cards!  All cards self-test successfully.  Yet, when starting, MAX recognizes only the cards in slots 1, 3 and 7 and reported the device to the card in the slot 4 as missing/deleted (white icon, cannot reset or self test).  MAX continues to present the card in slot 4 as missing or deleted after the additional boots/reboots.  This behavior supports the theory that MAX is corrupt its data base.  To work around this supposed corruption, the user must delete the database before you turn off the computer and reconfigure the devices from the start of the computer - unwanted resolution.

The use of the niche Vary.  I have the cards installed in slots 1, 3, 4 and 5 (leaving empty slot 7 instead of slot 5), removed the MAX Database and start the computer.  MAX has recognized all four cards, as expected from previous experience.  After the restart, MAX continued to report all such cards as detected.  The table below shows the failure and the working configuration, including details of the bus of each slot.  With this configuration work, our software detects and uses the four cards.

Recognition of map 4 MAX
                      ___FAILS___ ___WORKS___ 
Slot 1: PCIe2 x 8 (4) PCIe-6509 PCIe-6509
Slot 2: PCIe2 x 16 (8) NVIDIA NVIDIA
Slot 3: PCIe x 8 (4) PCIe-6509 PCIe-6509
Slot 4: PCIe2 x 16 (8) PCIe-6509 PCIe-6509
Slot 5: PCIe2 x 16 empty PCIe-6509
Slot 6: other other PCI
Accommodation for 7: empty PCIe2 x 16 (8) PCIe-6509

Thank you, Frank, for your support and expertise.  Together, we found a working configuration for our application.

Tags: NI Hardware

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