Inspiron 6400 CD/DVD not found

Hello

I have an Inspiron 6400 (bought 2 years ago) and since I had the laptop the CD-RW/DVD drive never worked. I wasn't in the mood to put the computer back to DELL, I needed really bad computer for school and work. And I may not have the player in time.
But now I want to clean the computer laptop everything and start from the beginning. Yet, I can't do anything without my CD player.

I found that:
The drive is not found in 'My Computer'.

It is not detected in the BIOS. (Still not detected after an update of the BIOS)

It is not detected in Device Manager.

The drive is powered. (It can eject & the LED flashes when a CD/DVD is inserted).

Changing the boot sequence (set 1 CD/CD-RW/DVD in the hope that she would do anything) does not work.

My next would only be to screw loose and slide it out of its Bay to check for any problems. But before I could get anything (even though this action is perfectly safe, you can not be too careful), I would like to know if there is anything else I can check before messing around inside the laptop.

Thank you very much!

BLUA


Tags: Dell Drives

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