(Inspiron 7720) Cannot be started on the installation of Windows 8 media in UEFI

Hello

I just got a Dell's Inspiron 7720 (computers laptops 17 ") running on Windows 8. As usual, I want to reinstall Windows 8 myself to ensure that I have a clean install (and to be sure, I'll be able to do if I change my HARD drive). I want to do in UEFI mode and not in Legacy mode.

  • I tried to boot on Dell Windows 8 DVD (requested by phone, IE 8 64-bit Windows) by pressing F12 at startup: the only options are "Windows Boot Manager" and "Network Boot. No way to boot to DVD, Windows starts automatically.

I went in the "Bios" by pressing F2 at startup (Startup tab):

  • I tried to disable "Secure Boot": no result, kept this option disabled.
  • I activated the Option Rom legacy: a new menu "Legacy Boot: ' allows me to start on the drive of DVD, but housing starts of start-up Mode Legacy, which is not allow me to install Windows 8: the installer says my partition table is GPT, so I can't select any partition on my discs to install the OS.
  • I tried to add a boot option with the name of the Boot Option as ' CD/DVD/CD-RW Drive': is in the list of system files "PciRoot (0x0) / Pci (0x1F, 0 x 2) /Sata (0x3, 0x0, 0x0) /CD" or 2 entries like "PciRoot (0x0) / Pci (0x1F, 0 x 2) /Sata (0x3, 0x0, 0x0) /HD'." ""» I tried all. I left the "File name" line empty. No results: the CD begins to spin at the start and then the operating system starts 2 seconds later. I tried repeatedly pressing "Enter" immediately after the choice of my new boot entry in F12 menu, same results.
  • I tried everything above with the operating system on a USB stick (formatted to Fat32 using this http://www.servethehome.com/uefi-bootable-usb-drive-windows-8-windows-server-2012/), no result. The light on the USB is indicating activity for 2 seconds, then turns off when Windows starts.
  • I tried to start my DVD and my USB on a new Inspiron 660 (office): a line is automatically added in the F12 boot menu and I can start on the DVD or USB in UEFI mode (and I can reinstall Windows), so my devices seem not to be the problem.
I spent two hours on the phone with a Dell technician, and he was not able to solve my problem.
It seems to me that Dell has not even attempted to check whether their own DVD of Installation OS works on their computer
I think I need to write something in the "File name" box when you add a new Boot Option. But why? I forgot something?
Thank you in advance for the time you spent reading this.

OK I solved the problem. It's very simple, but obviously the bios needs an update: the one-time boot menu (the one launched by pressing F12 at startup) does not work in the UEFI.

So, how to start on the DVD in UEFI mode:

  • Insert the DVD into the drive
  • Start your computer by pressing F2 to enter the Bios
  • Go to the Startup tab
  • Add a boot option with the name of the Boot Option as ' CD/DVD/CD-RW Drive' and check that the 'CD' in the end enabled, as "PciRoot (0x0) / Pci (0x1F, 0 x 2) /Sata (0x3, 0x0, 0x0) /CD'." Let the empty file name entry.
  • Put the new entry before 'Starting Windows Management' in the UEFI Boot section.
  • Save and restart.
  • When asked, press a key to boot from the DVD. DO NOT USE one-time F12 BOOT MENU: by SELECTING ' CD/DVD/CD-RW Drive' will NOT WORK.
When Windows is reinstalled correctly, just change the new boot order or delete the boot entry you created before. Never use the single start menu unless you want to start in Legacy mode (it works).
I can't believe I lost so much time on this... I hope this will help.

Tags: Dell Laptop

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