Inspiron one 2330 with problems (switching to 8 bit and video memory 0 MB) win 7

OK, I have a few questions, I need some answers. I can't understand. I even updated drivers etc.

problem 1 every time I restart my computer that everything comes from the great. Then the screen flashes black then appears almost in sepia. so, I have to continue to go to the resolution and change it to 32 bits. then its all fine.

problem 2 is my system video memory 0 MB.

get an idea of what is the problem? I even did a system restore, but it doesn't let me go to others a few days time. all these problems started just on their own. and I tried to fix it but nothing. a lot of help is appreciated.

Hi lbcult,

Run the system diagnostics to confirm the operation of the equipment. Here are the steps:

  • Restart the system and immediately start typing on the "F12" key to enter the "Boot Menu".
  • Press the "Down arrow" to select the option 'Diagnostics '. Press the enter"" key.
  • The diagnostics begin. Please note the exact error message / code, if everything appears on the screen.
  • You can also view the video on the link http://dell.to/17DCL0R for more information.

In addition, follow these as shared in the video from the link http://dell.to/153NeEh. This will help us identify if there is any software causing this problem or not. Please update the video drivers to the system. Follow the common steps below to perform a new installation of video drivers:

  • Press the key combination 'Windows Logo' + 'R' key to open the "Run" dialog box
  • Type "devmgmt.msc" and click "OK".
  • Device Manager"Windows appears.
  • Under "Graphics cards", you will find the video driver listed.
  • Right-click on it and click on "Uninstall". (Check and note the driver installed on your system and re-install the driver in the following procedure as a result).
  • Check the box to remove the software.
  • Restart your system and click on the link: http://dell.to/15qqGcr
  • Enter the serial number of your system, and select the operating system.
  • You will find the video driver under "Video".
  • Click the video driver depending on the video card in your system. (Install the same video driver that you have uninstalled the "Device Manager").

Once the driver is updated, update the BIOS as well. Click on the link http://dell.to/186NL9d and download the BIOS. Double-click the downloaded file and follow the instructions to update the BIOS screen. Restart the system and check the functionality.

Note: Make sure that the adapter is connected before the BIOS update. Furthermore, disconnect any external devices before the BIOS update. All programs should be closed and saved documents.

I hope this helps. Answer please if you have any questions.

Tags: Dell Software

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