Install a firewall - error-5004: 0x7e is displayed when I try to uninstall a program

I tried to uninstall a program.  Message error-5004: 0x7e rises.  I believe that the error is related to the Install Shield Wizard.  How to fix Install Shield so I can remove the program from my computer?  Is there a manual way to remove the program?

Hi Bob,

What program you want to uninstall?

Method 1:

You can read the following article and try to run the Fixit and check if it helps.

Diagnose and solve the program installation and uninstallation problems automatically

Method 2:

You can also try to unregister and reregister the install and check engine.

a. click Start, type cmd in start search, right click on cmd and select run as administrator.

b. at the command prompt, type the following command and press enter after each line:

MSIExec /Unregister

MSIExec/regserver

c. try to uninstall the program again.

For more information, you can also refer to the following article:

Problems installing and uninstalling programs on Windows computers

Hope this information is useful.

Tags: Windows

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