Install a new subscription but only able to install the trial version 30 for Photoshop and Lightroom
Product number: 10368249259 Odered monthly subscription of the creative cloud - photographer (Lightroom and Photoshop). When I tried to install I only be able to install the Trail version (30 days). Can you help me?
Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
Tags: Adobe
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Hi, I got my subscription for the year running last for Photoshop and Lightroom. Because I had the good idea to download the version of Photoshop CC 2015 (I thought it was just an update...), I get to the evaluation period.
I would like to know, when this period expires, will I get my purchased version back or should I get a new subscription?
If I get a new subscription, one is cancelled automatically, or do I have to do something else?
Thanks a lot for the answers!
If you are subscribed to the creative cloud, Creative Cloud 15 updates are included.
If when you updated, all or part of the CC apps show 'trial start or buy now' in the creative cloud desktop application, please see this link:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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I'm trying to install the trial version of Adobe After Effects, but when he goes to the installer, it gives me an error telling me to restart my laptop. Even after that I restart my laptop, it gives me the error. Help?
We do not know. You have not provided any information system or the exact error. This happens most often when a security tool blocks installers or run with insufficient user privileges, but it's everything we can guess a little here.
Mylenium
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Download and he was trying to install the trial version of Windows Photoshop elements 11 after I run Setup I get this message - cannot install this application because this installer has been misconfigured. Please contact the application author.
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OK, so I am trying to install the trial version Adobe After Effects and I get this message "this application cannot be installed because this installer has been misconfigured. Please contact the author of the request for assistance. " I run a Mac OS X 10.6.8. Please help me! Thank you!
Adobe Download Troubleshooting Wizard
-------------------------------------http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-download-assista nt.html
As an alternative, see if you have a little better chance download the file directly from the site link below:
http://prodesigntools.com/Adobe-CS6-direct-download-links.html
Don't forget to follow the steps described in the Note: very important article Instructions on the pages to download on this site.
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I bought LR6 and installed cloud creative ok, but when you go to installation of Lr, it allows only one installation of the trial version, the other options are to buy.
Serialize Lightroom trial to activate like Lightroom 6 CC
https://helpx.Adobe.com/Lightroom/KB/serialize-Lightroom-CC-trial-to-activate-as-Lightroom - 6.html
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Hello. I installed the trial versions of 2014 CC Photoshop and Lightroom 5.6 (ie the plan of photography) on a desktop computer that I've added a new drive in Windows 7. Everything works fine BUT it's an old computer and I think he could pack up unexpectedly. These things are happening. I want to sign up for the plan of photography but I also a Windows Vista laptop, and it's old too so I can put apps on a new office and a new laptop computer, after you have already installed on my desktop. That is why three activations. Am I allowed to do? See you soon. Paul
You can't have three activations. It is simply not possible technically. If and when the time comes, just disable you / disconnect is on one of the old systems and install it on the new. If the system goes belly up, you contact support to reset your account. No need to make it more complicated than that and resist it.
Mylenium
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Hi all, I was able to make the payments on CC for photoshop lightroom but never received any series don't or by e-mail. He went to the page order and checkout then error msg please help.
This isn't really a problem, it can present as test on site due to several reasons. If you haven't signed up with correct email address. You can also try to sign out and sign back.
I suggest you ignore since it is the trial of posting on the Web site.
Did you install desktop CC and CC Photoshop creative cloud desktop?
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I already have and pay for an adobe product, but I would switch to Acrobat DC. Already, I have installed the free version of 30 days and must allow.
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I wanted to install the trial version of indesign creative cloud cc. and sucsessfull. but when I want to run the program it just a massage of error: Error 11. I tried a lot about aldready support center, but there is no solution. Can you help me?
Hi Ninat43034799,
Please uninstall InDesign CC to your machine using the cleaning tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems
After that, reinstall the product of your creative cloud desktop application.
Let us know if this was helpful, waiting for your response.
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I would like to install the trial version of Illustrator but I get an error 213:11 output
I would like to install the trial version of Illustrator but I get an error 213:11 output
Not exactly the same error code, but it can help
Error 213:19 license https://forums.adobe.com/thread/1907953 because of write permissions
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First, I installed the trial version, just moments after I decided to purchase the Lightroom program. Now, I already got the Bill but in the program is that the trial version runs in 27 days. I already tried to close the session and register with the serial number, but it did not work. I don't want it runs in 27 days, as I have already bought and have my photos out there.
Thanks for your help!
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I installed the trial version of Acrobat Pro DC, but it does not appear on the CC
I installed the trial version of Acrobat Pro DC and there is a message on the Home tab that Acrobat Pro DC is installed.
But on the applications tab, it says that no application is still installed. I saw that Acrobat Pro DC appeared on the applications tab, but it disappeared quickly.
I tried everything already. To uninstall all Adobe, deleting the file OPM.db etc.
Hi leea83237132,
You can manually install Acrobat here: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Kind regards
Rahul
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I bought a creative subscription cloud but when I opened it creative cloud propose to buy photoshop and lightroom as if I was not so abonne.pouvez'l you help me please
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Guinot
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I recently installed the trial version of Adobe CC a few programs on my old 'C' drive instead of my new drive "F". The old 'C' will drive disappeared after as I migrate and get the new 'F' drive at the speed. What should I do?
Hi Dan, try to run the cleanup (helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html) tool to completely uninstall CC to your computer, and then reinstall the desktop app: creative.adobe.com/products/creative-cloud
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