Install HP 6500 E709 problems

I installed my new HP 6500 E709 without problems on my laptop. Can I wireless connect and print without problem. I am now trying to install the software on my desktop, so I can use it to print to the same wireless printer. I keep getting installation errors. Here's my set-up.

The laptop is running Vista and when I installed the printer I did as a wireless and connected the USB installation when you are prompted. As I said it works fine.

The desktop computer running Windows XP and is wired connected via a cable to my wireless router. When I try to install on the desktop I choose wireless installation (which can be a mistake, but I want to use wireless) starts the installation he actually finds my printer during installation and asks me to click on the printer, if I want to install this one and I don't choose it. As the installation progresses he says he can't see my printer and ask me to be sure to unblock TCP 9500 and 9290 TCP ports and try again or continue to install and connect later. I chose to connect later and continue. I then get all kinds of fatal errors more away in the installation and he guides me in the recovery process and sends me an error report. The report basically just said everything restart and try again, or try to reload the software. What I did twice.

Although the installation says to open the ports. Can I connect the printer to the desktop computer by typing in the IP 192.168.1.3 addess and communicate perfectly with the printer (from the desktop). I also run a test ping from the office. (run, cmd, ping 192.168.1.3 - t) and it works very well with 0% packet loss. So I do not understand why it is said that he can not communicate during installation.

If anyone has any idea what is the problem? I am doing a wired USB installation? (I don't want to ruin the connection to the laptop's wireless and will not be wired desktop.)

Any help would be appreciated.

Thank you

PrintDoc thanks for the advice. I have solved this problem by downloading the latest drivers and a different approach. Although I have always received the communication error that said that he did not see my printer. (even if it was and I could access it by typing the IP address) this time the installation I chose the "ignore the error and continue" instead of "continue and I'll fix it later."  Don't know what the problem was but installation continued without error this time and I was able to print correctly. I hope it helps someone else. Thanks again.

Tags: HP Printers

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