Installation failed on Elements 3.0 on a Mac OS 10.9.2 - is it old? Help!

is the software just to old for this?

Very probably permanently.

Tags: Adobe

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Hi djvicker,

There are a few posts here with the same "Installer: certificate used to sign the package is not approved." Use - allowUntrusted to override. "question. Please see the following threads:

Installer: certificate used to sign the package is not approved. AllowUntrusted - allows to substitute.

Re: Unable to install Flash Player on Mac

Untrusted certificate... Flash will not install OS X 10.10?

The installer is signed correctly, Setup online smaily refers both the Offline Installer. Setup online simply download and install Setup offline silently in the background, while the Offline Installer is the full installation package.

--

Maria

Acrobat Pro installation fails on OSX Yosemite 10.10.1

Hello!

I have a license for Acrobat Pro XI. When I try to install, the intstallation ends with the Installation to fail.

Jan 27 16:23:45 installd[929]: PackageKit: ----- Begin install -----
Jan 27 16:23:59 installd[929]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat XI Pro Installer.pkg“ ist ein Fehler aufgetreten." UserInfo=0x7fcaeb85aed0 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg, PKInstallPackageIdentifier=com.adobe.PDApp.AdobeApplicationManager.installer.pkg, NSLocalizedDescription=Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat XI Pro Installer.pkg“ ist ein Fehler aufgetreten.} {
     NSFilePath = "./preinstall";
     NSLocalizedDescription = "Beim Ausf\U00fchren der Skripts aus dem Paket \U201eAdobe Acrobat XI Pro Installer.pkg\U201c ist ein Fehler aufgetreten.";
     NSURL = "file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg";
     PKInstallPackageIdentifier = "com.adobe.PDApp.AdobeApplicationManager.installer.pkg";
  }
Jan 27 16:23:59  Installer[1486]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jan 27 16:24:00  Installer[1486]: Displaying 'Install Failed' UI.
Jan 27 16:24:00  Installer[1486]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

When I look at /var/log/install.log

Jan 27 16:23:31 mac Installer[1486]: LSExceptions [0x6100000a8b20] loaded
Jan 27 16:23:31 mac Installer[1486]: @(#)PROGRAM:Install  PROJECT:Install-920
Jan 27 16:23:31 mac Installer[1486]: @(#)PROGRAM:Installer  PROJECT:Installer-815
Jan 27 16:23:31 mac Installer[1486]: Hardware: iMac14,2 @ 3.20 GHz (x 4), 16384 MB RAM
Jan 27 16:23:31 mac Installer[1486]: Running OS Build: Mac OS X 10.10.1 (14B25)
Jan 27 16:23:31 mac Installer[1486]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jan 27 16:23:31 mac Installer[1486]: Env: USER=acrobaticus
Jan 27 16:23:31 mac Installer[1486]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jan 27 16:23:31 mac Installer[1486]: Env: LOGNAME=acrobaticus
Jan 27 16:23:31 mac Installer[1486]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.sz9v6ozBnR/Listeners
Jan 27 16:23:31 mac Installer[1486]: Env: Apple_PubSub_Socket_Render=/private/tmp/com.apple.launchd.6Huoh8S2jc/Render
Jan 27 16:23:31 mac Installer[1486]: Env: HOME=/Users/acrobaticus
Jan 27 16:23:31 mac Installer[1486]: Env: SHELL=/bin/bash
Jan 27 16:23:31 mac Installer[1486]: Env: __CF_USER_TEXT_ENCODING=0x42795A82:0x0:0x0
Jan 27 16:23:31 mac Installer[1486]: Env: TMPDIR=/var/folders/r9/wnn0ksxd7g39kf_qds8fhjkd17kpm2/T/
Jan 27 16:23:31 mac Installer[1486]: Env: XPC_SERVICE_NAME=com.apple.installer.1452
Jan 27 16:23:31 mac Installer[1486]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.sz9v6ozBnR/Listeners
Jan 27 16:23:31 mac Installer[1486]: Env: Apple_PubSub_Socket_Render=/private/tmp/com.apple.launchd.6Huoh8S2jc/Render
Jan 27 16:23:31 mac Installer[1486]: Env: XPC_FLAGS=0x0
Jan 27 16:23:31 mac Installer[1486]: Env: LOGNAME=acrobaticus
Jan 27 16:23:31 mac Installer[1486]: Env: USER=acrobaticus
Jan 27 16:23:31 mac Installer[1486]: Env: HOME=/Users/acrobaticus
Jan 27 16:23:31 mac Installer[1486]: Env: SHELL=/bin/bash
Jan 27 16:23:31 mac Installer[1486]: Env: TMPDIR=/var/folders/r9/wnn0ksxd7g39kf_qds8fhjkd17kpm2/T/
Jan 27 16:23:31 mac Installer[1486]:  Adobe Acrobat XI Pro (11.0.07)   Installation Log
Jan 27 16:23:31 mac Installer[1486]: Opened from: /Volumes/Acrobat 11/Adobe Acrobat XI/Adobe Acrobat XI Pro Installer.pkg
Jan 27 16:23:31 mac Installer[1486]: Product archive /Volumes/Acrobat 11/Adobe Acrobat XI/Adobe Acrobat XI Pro Installer.pkg trustLevel=202
Jan 27 16:23:33 mac Installer[1486]: JS: 10.6 or higher:1
Jan 27 16:23:38 mac Installer[1486]: InstallerStatusNotifications plugin loaded
Jan 27 16:23:41 mac Installer[1486]: LSExceptions [0x6100000a8b20] unloaded
Jan 27 16:23:45 mac runner[1490]: Administrator authorization granted.
Jan 27 16:23:45 mac Installer[1486]: ================================================================================
Jan 27 16:23:45 mac Installer[1486]: User picked Standard Install
Jan 27 16:23:45 mac Installer[1486]: Choices selected for installation:
Jan 27 16:23:45 mac Installer[1486]: Install: " Adobe Acrobat XI Pro (11.0.07) "
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#acrobatpreinstall.pkg : com.adobe.acrobat.11.viewer.preinstall.pkg.MUI : 11.0.0
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#AdobeApplicationManager.pkg : com.adobe.PDApp.AdobeApplicationManager.installer.pkg : 1
Jan 27 16:23:45 mac Installer[1486]: Install: "Application"
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#application.pkg : com.adobe.acrobat.11.viewer.app.pkg.MUI : 11.0.0mac
Jan 27 16:23:45 mac Installer[1486]: Install: "Browser Plug-In"
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#browserPlugin.pkg : com.adobe.acrobat.11.viewer.browser.pkg.MUI : 11.0.0
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#support.pkg : com.adobe.acrobat.11.viewer.appsupport.pkg.MUI : 11.0.0
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#automator.pkg : com.adobe.acrobat.11.viewer.print_automator.pkg.MUI : 11.0.0
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#pdfservices.pkg : com.adobe.acrobat.11.viewer.print_pdf_services.pkg.MUI : 11.0.0
Jan 27 16:23:45 mac Installer[1486]: Adobe Acrobat XI Pro Installer.pkg#payload.pkg : com.adobe.acrobat.viewer.11.0.07.patch.pkg : 11.0.07
Jan 27 16:23:45 mac Installer[1486]: ================================================================================
Jan 27 16:23:45 mac Installer[1486]: It took 0.00 seconds to summarize the package selections.
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#acrobatpreinstall.pkg
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#application.pkg
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#browserPlugin.pkg
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#support.pkg
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#automator.pkg
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#pdfservices.pkg
Jan 27 16:23:45 mac Installer[1486]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#payload.pkg
Jan 27 16:23:45 mac Installer[1486]: Set authorization level to root for session
Jan 27 16:23:45 mac Installer[1486]: Will use PK session
Jan 27 16:23:45 mac Installer[1486]: Starting installation:
Jan 27 16:23:45 mac Installer[1486]: Configuring volume "Macintosh HD"
Jan 27 16:23:45 mac Installer[1486]: Preparing disk for local booted install.
Jan 27 16:23:45 mac Installer[1486]: Free space on "Macintosh HD": 1.06 TB (1059217821696 bytes).
Jan 27 16:23:45 mac Installer[1486]: Create temporary directory "/var/folders/r9/wnn0ksxd7g39kf_qds8fhjkd17kpm2/T//Install.1486nnNRYH"
Jan 27 16:23:45 mac Installer[1486]: IFPKInstallElement (8 packages)
Jan 27 16:23:45 mac Installer[1486]: Using authorization level of root for IFPKInstallElement
Jan 27 16:23:45 mac installd[929]: PackageKit: Adding client PKInstallDaemonClient pid=1486, uid=1115249282 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Jan 27 16:23:45 mac Installer[1486]: PackageKit: Enqueuing install with framework-specified quality of service (utility)
Jan 27 16:23:45 mac installd[929]: PackageKit: ----- Begin install -----
Jan 27 16:23:45 mac installd[929]: PackageKit: request=PKInstallRequest <8 packages, destination=/>
Jan 27 16:23:45 mac installd[929]: PackageKit: packages=(
     "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#acrobatpreinstall.pkg>",
     "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg>",
     "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#application.pkg>",
     "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#browserPlugin.pkg>",
     "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#support.pkg>",
     "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#automator.pkg>",
     "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#pdfservices.pkg>",
     "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#payload.pkg>"
  )
Jan 27 16:23:46 mac installd[929]: PackageKit: Skipping component "com.adobe.acrobat.pdfviewer" (*-11.0.0-*-*) because the version 11.0.10-11.0.10-*-* is already installed at /Library/Internet Plug-Ins/AdobePDFViewer.plugin.
Jan 27 16:23:46 mac installd[929]: PackageKit: Skipping component "com.adobe.acrobat.pdfviewerNPAPI" (*-11.0.0-*-*) because the version 11.0.10-11.0.10-*-* is already installed at /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin.
Jan 27 16:23:46 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#acrobatpreinstall.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root/tmp, uid=0)
Jan 27 16:23:46 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root, uid=0)
Jan 27 16:23:47 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#application.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root/Applications/Adobe Acrobat XI Pro, uid=0)
Jan 27 16:23:54 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#browserPlugin.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root/Library/Internet Plug-Ins, uid=0)
Jan 27 16:23:54 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#support.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root/Library/Application Support, uid=0)
Jan 27 16:23:55 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#automator.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root/Library/Automator, uid=0)
Jan 27 16:23:55 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#pdfservices.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root/Library/PDF Services, uid=0)
Jan 27 16:23:55 mac installd[929]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#payload.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/8335CEF4-C08E-41EB-84AA-50A84F2B5AFE.activeSandbox/Root/tmp/com.adobe.acrobat.viewer.updater, uid=0)
Jan 27 16:23:56 mac installd[929]: PackageKit: prevent user idle system sleep
Jan 27 16:23:56 mac installd[929]: PackageKit: suspending backupd
Jan 27 16:23:56 mac installd[929]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.acrobat.11.viewer.preinstall.pkg.MUI.AwSn4n
Jan 27 16:23:56 mac install_monitor[1494]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Jan 27 16:23:57 mac installd[929]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pkg.0rCs6o
Jan 27 16:23:57 mac installd[929]: ./preinstall: AAMInstaller: PRE AAM INSTALL....................
Jan 27 16:23:57 mac installd[929]: ./preinstall: AAMInstaller: AAMIAssetsDir /private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pkg.0rCs6o
Jan 27 16:23:57 mac installd[929]: ./preinstall: AAMInstaller: Checking for ignore AAM.
Jan 27 16:23:57 mac installd[929]: ./preinstall: AAMInstaller: ignore_aam return code 1.
Jan 27 16:23:57 mac installd[929]: ./preinstall: AAMInstaller: Launch AAM Installation in silent mode...
Jan 27 16:23:57 mac installd[929]: ./preinstall: Starting Installer... In Silent mode.
Jan 27 16:23:57 mac installd[929]: ./preinstall: Unable to initialize objects.
Jan 27 16:23:57 mac installd[929]: ./preinstall: Exiting Installer with Code: -3
Jan 27 16:23:58 mac installd[929]: ./preinstall: AAMInstaller: Exit status: 253
Jan 27 16:23:58 mac installd[929]: ./preinstall: AAMInstaller: For more detailed logs check:~/Library/Logs/PDApp.log
Jan 27 16:23:58 mac installd[929]: ./preinstall: AAMInstaller: AAM silent installation Failed.
Jan 27 16:23:58 mac installd[929]: ./preinstall: AAMInstaller: END OF PRE AAM INSTALL....................
Jan 27 16:23:58 mac install_monitor[1494]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Jan 27 16:23:59 mac installd[929]: PackageKit: releasing backupd
Jan 27 16:23:59 mac installd[929]: PackageKit: allow user idle system sleep
Jan 27 16:23:59 mac installd[929]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat XI Pro Installer.pkg“ ist ein Fehler aufgetreten." UserInfo=0x7fcaeb85aed0 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg, PKInstallPackageIdentifier=com.adobe.PDApp.AdobeApplicationManager.installer.pkg, NSLocalizedDescription=Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat XI Pro Installer.pkg“ ist ein Fehler aufgetreten.} {
     NSFilePath = "./preinstall";
     NSLocalizedDescription = "Beim Ausf\U00fchren der Skripts aus dem Paket \U201eAdobe Acrobat XI Pro Installer.pkg\U201c ist ein Fehler aufgetreten.";
     NSURL = "file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg";
     PKInstallPackageIdentifier = "com.adobe.PDApp.AdobeApplicationManager.installer.pkg";
  }
Jan 27 16:23:59 mac installd[929]: PackageKit: Running idle tasks
Jan 27 16:23:59 mac Installer[1486]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat XI Pro Installer.pkg“ ist ein Fehler aufgetreten." UserInfo=0x6080000fc600 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20Installer.pkg#AdobeApplicationManager.pkg, PKInstallPackageIdentifier=com.adobe.PDApp.AdobeApplicationManager.installer.pkg, NSLocalizedDescription=Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat XI Pro Installer.pkg“ ist ein Fehler aufgetreten.}
Jan 27 16:23:59 mac installd[929]: PackageKit: Removing client PKInstallDaemonClient pid=1486, uid=1115249282 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Jan 27 16:23:59 mac Installer[1486]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jan 27 16:24:00 mac Installer[1486]: IFDInstallController 6040 state = 8
Jan 27 16:24:00 mac Installer[1486]: Displaying 'Install Failed' UI.
Jan 27 16:24:00 mac Installer[1486]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
Jan 27 16:24:00 mac installd[929]: PackageKit: Done with sandbox removals

I have no idea.

The file ~/Library/Logs/PDApp.log says:

Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Build Version - 6.2.127.0
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Logging Level verbosity Set  to 4
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Start: AAM Deployment Validation checks... Install workflow
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Detect should we ignore AAM
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1499. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1495. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1494. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1492. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1488. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1454. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1280. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 929. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 803. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 567. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 480. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 405. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 377. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 338. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 327. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 284. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 269. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 253. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 252. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 231. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 219. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 218. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 215. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 213. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 200. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 199. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 198. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 196. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 194. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 170. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 162. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 154. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 152. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 150. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 145. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 144. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 143. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 139. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 138. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 137. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 136. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 135. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 134. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 132. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 131. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 130. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 129. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 128. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 127. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 110. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 105. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 104. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 100. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 90. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 85. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 83. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 82. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 80. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 79. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 78. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 77. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 75. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 74. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 72. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 71. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 70. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 69. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 65. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 64. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 61. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 59. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 58. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 57. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 56. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 55. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 54. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 52. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 51. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 50. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 49. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 47. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 46. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 43. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 42. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 41. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 40. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 36. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 35. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 33. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 32. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 29. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 28. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 27. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 26. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 24. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 23. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 22. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 20. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 19. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 17. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 16. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 0. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1421. Errorno (22). error msg -- Invalid argument
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Should_Ignore_AAM -1. AAM Installation not ignored..
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Starting Deployment Validation checks...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check System validity Status ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Checking minimum OS version ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - System OS Version - major = 10, minor = 10, bugFix = 1
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Boot volume is casesensitive ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Required system files and folders exits ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager is running...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (RIBS) is running ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (Bootstrapper) is running  ...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager SYNC is happening...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check and close Adobe Application Manager notifiers...
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - AAM Deployment Validation checks PASSED.
Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - End: AAM Deployment Validation checks...
01/27/15 16:23:57:795 | [INFO] |  | ASU | Setup | Setup |  |  | 54940 | Build Version - 8.0.0.72
01/27/15 16:23:57:795 | [INFO] |  | ASU | Setup | Setup |  |  | 54940 | Logging Level verbosity Set  to 4
01/27/15 16:23:57:795 | [INFO] |  | ASU | Setup | Setup |  |  | 54940 | TimeLog: Bootstrapper Start
01/27/15 16:23:57:796 | [INFO] |  | ASU | Setup |  |  |  | 54940 | Event Guid generated is: '72a323ca-3b46-4252-9b9f-30c1226ff155'
01/27/15 16:23:57:796 | [INFO] |  | ASU | Setup | Setup |  |  | 54940 | Launch Path set to /private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pkg.0rCs6o
01/27/15 16:23:57:808 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Build Version - 8.0.0.72
01/27/15 16:23:57:808 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Logging Level verbosity Set  to 4
01/27/15 16:23:57:809 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Build Version - 8.0.0.72
01/27/15 16:23:57:809 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Logging Level verbosity Set  to 4
01/27/15 16:23:57:809 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | CREATE PIM Instance ...
01/27/15 16:23:57:812 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | trying to createOrUpdatePIMDbSchema.
01/27/15 16:23:57:813 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Current db schema version on machine 1.
01/27/15 16:23:57:813 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Current db schema version to install 1.
01/27/15 16:23:57:813 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | PIM DB Schema is up to date. Current schema version is 1.
01/27/15 16:23:57:813 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | PIM Database is Up To Date.
01/27/15 16:23:57:813 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Updater Inventory location:/private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pkg.0rCs6o/Install.app/Contents/Frameworks/UpdaterInventory.framework/Versions/A/UpdaterInventory
01/27/15 16:23:57:817 | [ERROR] |  | ASU | PIM | PIM |  |  | 54940 | Failed to Acquire ACF Lock ...
01/27/15 16:23:57:817 | [ERROR] |  | ASU | PIM | PIM |  |  | 54940 | Failed to acquireACFLock ...
01/27/15 16:23:57:817 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | PIMSqlite closeDB status 0
01/27/15 16:23:57:817 | [FATAL] |  | ASU | Setup | Setup |  |  | 54940 | Unable to create PIM object
01/27/15 16:23:57:817 | [INFO] |  | ASU | Setup | Setup |  |  | 54940 | =================  Exiting Installer with Code: -3  =================

Any ideas?

Thank you very much!

acrobaticuse

OSX for 10.10.2 update

The installation took some time, but it worked now!

See you soon

12 loose Photoshop mac updated to not settle with Adobe Photoshop elements 12.1 Update Installation failed. Error code: U44M1P7

I get the following with Adobe Photoshop elements 12.1 error message Update Installation failed. Error code: U44M1P7
Someone at - it ideas please?

Topgazza please see Installation failed. Error U44M1P7 | Updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html for more information on how to resolve the U44M1P7 error.

Test installation of the elements fails during the installation of shared technology

Have tried to install the trial of 10 items on a XP Pro and a Win7 Pro PC and have the same problem.
Test installation fails during the installation of shared Technologies, and then restores the installation of the elements Organizer.
Someone at - he seen this before? Any ideas?

This Adobe document lists installation troubleshooting steps, including the 'Shared Technologies' error:

http://kb2.Adobe.com/CPS/858/cpsid_85843.html

Ken

First Elements 13 - Installer fail to initialize

Hello
I get an error "The Installer failed initialize", when trying to install the first 13 items.
OS: Windows 8.1
I tried the below, but did not the program on the list to uninstall when I get to the list of Control Panel programs.
Please check the help below document:
Error "Setup could not initialize". Install desktop application | Windows

ANY advice would be really appreciated.
Thank you
O'Briain

O'Briain you indicated that you had no other Adobe Creative previously installed software. If this is the case there should be no previous installation of Adobe Application Manager. Please use the Control Panel programs and features to ensure that all Adobe Creative Software are removed.

You will then want to use the available CC cleaning tool to use CC Cleaner tool to resolve installation problems. CC, CS3 - CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html to ensure that all entries have been deleted.

I bought lightroom 6 at amazon, but it will not be installed. All I said "Installer failed to initialize, please download Adobe install advisor to detect the problem", but it does not exist. It gives me no more information than that. I have already

I bought lightroom 6 at amazon, but it will not be installed. All I said "Installer failed to initialize, please download Adobe install advisor to detect the problem", but it does not exist. It gives me no more information than that. I already had a free annual subscription to cc through my new canon camera, but I installed for my mac already. No phone number to call, adobe contact to say amazon, what do I do?

start at the top and work your way down to apply applicable patches until your problem is solved.

If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

If your error is:

"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

first of all, rename folder OOBE OOBE.old.

to find the OOBE:

Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

Mac os: HD > library > application support of > adobe > caps

Mac os: USER > library > application support of > adobe > OOB

If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

If you use an installation dvd:

Copy the contents of the drive in a desktop folder and install from this directory.

If you are using a mac:

1. try to create a new user account in Mac with administrator privileges.

2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

5 restart the installation.

If everything is applicable above fails, check your Setup logs:

http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» PLEASE DOWNLOAD A

Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» Please DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. "then I tried to download the Advisor to support that to find it is no longer available. Accept payment until this problem is solved we know how to solve this problem?

first of all uninstall cc on your computer.

Run the vacuum cleaner by, http://www.adobe.com/support/contact/cscleanertool.html

Restart your computer and reinstall the cc, Download Adobe Creative Cloud apps desktop application | CC free trial Adobe

If that translates into the same initialization error:

start at the top and work your way down to apply applicable patches until your problem is solved.

If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

If your error is:

"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

first of all, rename folder OOBE OOBE.old.

to find the OOBE:

Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

Mac os: HD > library > application support of > adobe > caps

Mac os: USER > library > application support of > adobe > OOB

If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

If you use an installation dvd:

Copy the contents of the drive in a desktop folder and install from this directory.

If you are using a mac:

1. try to create a new user account in Mac with administrator privileges.

2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

5 restart the installation.

If everything is applicable above fails, check your Setup logs:

http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

Remove VMware completely when the installer fails - HOW?

I had VMware Workstation 8 works fine on a 64-Bit machine of Windows 7.
I bought 9 Workstation and tried to install it, and he says that he should uninstall version 8.
Well, it failed. Now, I can not install ANY version, version 7, 8 or 9, all versions.
The installer is apparently unable to deal with an error to uninstall an earlier version. Why?
[at this point, Monday, December 17, 2012, it is all fixed with VMware technical phone support. It involves several
steps and a key was to use the utility Fixit from microsoft from here: http://support.Microsoft.com/kb/2438651/en-us
and 1308 VMware knowledge base article http://KB.VMware.com/kb/1308 .
Microsoft fixit scanner not found VMware, but she showed 'unknown' (or other?) and VMware
technical support took the key to the article above of 1308
{0D94F75A-0EA6-4951-B3AF-B145FA9E05C6} HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
Paste in the registry key when asked by the fixit utility
{0D94F75A-0EA6-4951-B3AF-B145FA9E05C6}
Who noted a mistake and fixed it.
My options are:
1 reinstall the Windows operating system and start from scratch (which will take a few days to catch up with installed programs).
NOTE: DON'T DO THIS WITH THE SUPPORT OF VMWARE
2. remove all vestiges of the previous installations of VMware so I can install without being told that the installer has found another version.
NOTE: THIS WAS DONE BY THE TECHNOLOGY WITH THE HELP OF THEIR CONTROL PROGRAM REMOTE
------------------------------------------------------------------------------
They have the option "/ clean" on the installer, which does not work, but it must do what he pretended to do so, remove all previous keys and elements.
What a VMware solution that fixed what well Setup obviously cannot fix. It should prepare my computer so it will NOT report versions of VMware if I can install two versions 7, 8, or 9.
-------------------------------------------------------------------------------------------
With the help of VMware support, they were able to completely remove VMware and install VMware 9. I'm going to
to try to writeup that they did, but the solution took about 30 minutes and many find and remove the
Directories of VMware.
I now have version 9 installed and it works fine.
Post edited by: jeff92677 - TO EXPLAIN THAT THE PROBLEM IS SOLVED, AND THANKS to VMWARE for THE SOLUTION

This feature was introduced in WS 7.
Since then WS installers often think that older versions is present - and this happens even on systems that has never ever been before WS.

On the issue of the port... This is normal. Most of the time it does not configure the port correctly during a first installation.
You have installed Skype? -Make sure that remove you it temporarily.
Then stop vmware - pass manually - change the
C:\Documents and Settings\All Users\Application Data\VMware\hostd\proxy.xml
-use an equivalent path for win7 of course - so that it uses the port you want.

445

Then restart vmware - pass and it works hopefully

Cannot complete installation for first Elements 10 on Mac Book Pro, OSX 10.7.5

Exit code: 7
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 7 (s), 8 WARNING (s)
WARNING: DW034: WARNING: {3F023875-4A52-4605-9DB6-A88D4A813E8D} camera profiles Installer 6.0.0.0 will not be repaired, because the update patch of the payload and a payload of high level is being installed.
WARNING: DW034: WARNING: {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for items 10 6.4.0.0 will not be repaired, because the update patch of the payload and a payload of high level is being installed.
WARNING: DW034: WARNING: {3F023875-4A52-4605-9DB6-A88D4A813E8D} camera profiles Installer 6.0.0.0 will not be repaired, because the update patch of the payload and a payload of high level is being installed.
-Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0.
ERROR: DW006: Apple package cannot be installed successfully.
WARNING: DW036: payload cannot be installed due to the failure of the operation dependent
WARNING: DW036: payload cannot be installed due to the failure of the operation dependent
WARNING: DW034: WARNING: {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for items 10 6.4.0.0 will not be repaired, because the update patch of the payload and a payload of high level is being installed.
WARNING: DW036: payload cannot be installed due to the failure of the operation dependent
WARNING: DW036: payload cannot be installed due to the failure of the operation dependent
ERROR: DW050: the following payload errors were found during the installation:
ERROR: DW050:-Smartsound3: installation failed
ERROR: DW050:-Smartsound1: installation failed
ERROR: DW050:-Adobe Premiere Elements 10: due to a lack of Language Pack installation
ERROR: DW050:-Adobe Premiere Elements 10_LangPacken_US: installation failed
ERROR: DW050:-Smartsound2: installation failed
-------------------------------------------------------------------------------------

Check this link, it may help.

http://helpx.Adobe.com/premiere-elements/KB/updated-installation-instructions-premiere-ele ments.html

I downloaded Sierra. Installation failed saying corrupted download. App Store still says downloaded, but there is no button install and I can't download it again.

I downloaded Sierra. Installation failed saying corrupted download. App Store still says downloaded, but there is no button install and I can't download it again.

What should I do?

Hello volvoxc70,

I understand that you have downloaded macOS Sierra, but are not able to install it, because you are told that the download was corrupted. In a situation like this, the next step would be to remove existing installation application download and re - download.

Applications downloaded from the App Store: click on the Launchpad icon in the Dock, hold the application icon until all the icons begin to jiggle, then click on the button to remove the application. If you later want the app, you can reinstall it on the App Store.

OS X El Capitan: install, update and uninstall applications
https://support.Apple.com/kb/PH21867

If you do not have Launchpad on your Dock, you can access your Applications folder in the Finder menu reach > Applications. Once in the application, find install it macOS Sierra app, click once to select it, open the file menu > move to the trash. You will need to enter your administrator password to perform this operation.

See you soon!

Xcode Server installation failed (ssl configuration infrastructure)

After the upgrade to Server 5.2 today, I am unable to start the service of Xcode as a result of a mistake.

The first time, I tried to implement the service, after having chosen the Xcode application, I was asked to create a service user account Xcode. So, I followed the guests to create a Xcode Server user account.

Then I saw a message that Xcode Helper should be allowed to make UI script, to which I agreed.

Finally, a progress bar appears where, apparently, that was under the service of Xcode configuration.

And then an error stating:

Xcode Server installation failed (ssl configuration infrastructure)

Try clicking on choose Xcode and selecting a new version of Xcode or upgrade to a newer version of the server.

Given that I had just installed the latest version of Xcode previously, I advanced and checked that Xcode launches without problem, and no message appears.

Then I went to System Preferences > Security & privacy > accessibility and verified that an entry is added for Xcode Helper, and I checked the box next to it to allow access.

Also, I have advanced and connected to the server of Xcode user account and used the fast user switching option to return to my main account.

Unfortunately, trying to start again service results in the same error. I even tried to start the service when you are logged on the server of Xcode user account. Whenever it has failed with the same message.

Whenever I try to start the service, I see this (or very similar) message sequence struck the system log:

20 September 15:50:36 servermgr_xcode Server [867]: getSetXcodePathProgressWithRequest: {}

control = getSetXcodePathProgress;

currentPercentageCompleteRangeMaximum = 10;

currentPercentageCompleteRangeMinimum = 10;

currentStep = 'Xcode stop server';

percentComplete = 10;

status = running;

}

20 September 15:50:37 Server servermgr_xcode [867]: task completed (State 0)

20 September 15:50:37 Server servermgr_xcode [867]: stderr output for the job:

(4 / 6) [START] stop nginx daemon

(3 / 6) Server [START] stop API

(1 / 6) [START] stop CouchDB

(6 / 6) [START] stop builder

(5 / 6) [START] daemon stop control

(2 / 6) [START] stop repeat

(5 / 6) [END - 0.05 S] Stop control daemon

(1 / 6) [END - 0.05 S] Judgment of CouchDB

(2 / 6) [END - 0.05 S] Stopping repeat

(3 / 6) [END - 0.05 S] Stop server API

(4 / 6) [END - 0.14 S] Stop the nginx daemon

(6 / 6) [END - 0.16 S] Stop generator

A successful!

Total time: 0.32 seconds

20 September 15:50:37 Server servermgr_xcode [867]: launch/usr/bin/xcrun xcscontrol - initialize - build-service-user xcodeserver

20 September 15:50:37 Server servermgr_xcode [867]: wait for task to leave

20 September 15:50:37 Server lsd [961]: LaunchServices: could not store file lsd-identifiers to /private/var/db/lsd/com.apple.lsdschemes.plist

20 September 15:50:37 Server servermgr_xcode [867]: xcscontrol reported progress: (1/29) checking that Xcode is accessible

20 September 15:50:37 Server sudo [1422]: root: TTY = unknown; PWD =; USER = nobody; /Applications/XCode.app/Contents/developer = / usr/bin/file COMMAND

20 September 15:50:37 Server servermgr_xcode [867]: xcscontrol reported progress: (1/29) checking that Xcode is accessible

20 September 15:50:37 Server servermgr_xcode [867]: xcscontrol reported progress: running (4/29) xcode-selector - /Applications/Xcode.app

20 September 15:50:38 Server servermgr_xcode [867]: xcscontrol reported progress: integration of control to prepare (9/29)

20 September 15:50:38 Server servermgr_xcode [867]: xcscontrol reported progress: (11/29) setting up the config for Redis file

20 September 15:50:38 Server servermgr_xcode [867]: xcscontrol reported progress: (12/29) setting up the config for CouchDB file

20 September 15:50:38 Server servermgr_xcode [867]: xcscontrol reported progress: launchd jobs (13/29) system configuration

20 September 15:50:38 Server servermgr_xcode [867]: xcscontrol reported progress: (14/29) creative group for users of service if required

Note : There was a lot of posts like this that I missed:

20 September 15:50:38 syslogd server [69]: notice of Configuration:

ASL Module 'com.apple.AccountPolicyHelper' claims the selected messages.

These messages may not appear in the standard system log files or in the database of the ASL.

20 September 15:50:38 Server servermgr_xcode [867]: xcscontrol reported progress: configuration record (16/29)

20 September 15:50:38 Server servermgr_xcode [867]: xcscontrol reported progress: users of creative services (17/29) if necessary

20 September 15:50:38 Server servermgr_xcode [867]: xcscontrol reported progress: infrastructure configuration of SSL (18/29)

20 September 15:50:39 Server servermgr_xcode [867]: getSetXcodePathProgressWithRequest: {}

control = getSetXcodePathProgress;

currentPercentageCompleteRangeMaximum = 75;

currentPercentageCompleteRangeMinimum = 20;

currentStep = "Configuring SSL infrastructure."

percentComplete = 54;

status = running;

}

20 September 15:50:41 com.apple.SecurityServer [114 Server]: displaying guest Keychain for Applications/Xcode.app/Contents/Developer/usr/bin/xcscontrol(1421)

20 September 15:50:41 Server servermgr_xcode [867]: xcscontrol reported progress: FAILED (18/29): configuration of SSL infrastructure

20 September 15:50:41 Server servermgr_xcode [867]: task completed (Status 5)

20 September 15:50:41 Server servermgr_xcode [867]: stderr output for the job:

(1/29) [START] make sure Xcode is accessible

(1/29) [END - 0.20 S] Make sure Xcode is accessible

Audit (2/29) [START] version of Xcode is supported

(2/29) [END - 0.00 S] Check if the version of Xcode is supported

Developer mode (5/29) [START] if necessary activation

[START] Running (4/29) xcode-selector - /Applications/Xcode.app

(29/3) [START] check if the server version is supported

(3/29) [END - 0.02 S] Check if the server version is supported

Data directories (6/29) [START] creation by default (if they are missing)

(6/29) [END - 0.00 S] Creation of data directories by default (if they are missing)

(7/29) [START] create a symbolic link to the current path of the Xcode application

Access to the repository (8/29) [START] HTTP configuration

Integration of control (9/29) [STARTED] preparation

Access [START] SSH configuration repository (10/29)

(8/29) [END - 0.12 S] Access to the HTTP repository configuration

(7/29) [END - 0.12 S] Create a symbolic link to the current path of the Xcode application

(10/29) [END - 0.12 S] The access to the repository SSH configuration

(11/29) [START] establishing the file config for Redis

(12/29) [START] set up the config for CouchDB file

(13/29) [START] Setup launchd job system

(5/29) [END - 0.16 S] Enabling developer mode if necessary

(9/29) [END - 0.23 S] Preparation of control integrations

(11/29) [END - 0.16 S] Setting up the config for Redis file

(12/29) [END - 0.20 S] Setting up the config for CouchDB file

(13/29) [END - 0.20 S] Launchd jobs system configuration

Group creation [START] (14/29) for users of service if required

Saving configuration [START] (16/29)

(15/29) [START] configuration CouchDB to use all cores

(14/29) [END - 0.02 S] Creation of service if required users group

Users of creative services [START] (17/29) if necessary

(4/29) [END - 0.41 S] Running xcode - select - switch for /Applications/Xcode.app

(15/29) [END - 0.08] Configuration of CouchDB to use all cores

(16/29) [END - 0.33 S] Configuration of the recording

(17/29) [END - 0.52 S] Creation of users of the service if necessary

Configuration of SSL infrastructure [START] (18/29)

(18/29) [END - 3.03 S] FAILED: SSL infrastructure Configuration

Failed: could not export the certificate of the server API: error Domain = =-25308 Security Code 'user intervention is not permitted.' UserInfo = {NSLocalizedDescription = User interaction is not allowed.}

Total time: 4.13 seconds

The service initialization error: could not export the certificate of the server API: error Domain = =-25308 Security Code 'user intervention is not permitted.' UserInfo = {NSLocalizedDescription = User interaction is not allowed.}

20 September 15:50:41 Server servermgr_xcode [867]: response: {}

error = "Xcode Server Configuration has failed (ssl configuration infrastructure)";

errorCode = "-1";

errorDomain = ServermgrXcodeErrorDomain;

errorLocalizedDescription = "Configuration of Xcode Server failed (ssl configuration infrastructure)";

errorLocalizedFailureReason = "failed to install Service in step: Setup ssl infrastructure";

errorLocalizedRecoverySuggestion = "try clicking on choose Xcode and selecting a new version of Xcode or upgrade to a newer version of the server.

errorString = "Configuration of Xcode Server failed (ssl configuration infrastructure)";

status = 1;

}

20 September 15:50:41 com.apple.xpc.launchd [Server 1] (com.apple.dt.XCSDeviceService [1417]): Service not out 5 seconds after SIGTERM. Sending SIGKILL.

20 September 15:50:42 Server servermgr_xcode [867]: getSetXcodePathProgressWithRequest: {}

control = getSetXcodePathProgress;

currentPercentageCompleteRangeMaximum = 75;

currentPercentageCompleteRangeMinimum = 20;

currentStep = "FAILED: SSL infrastructure configuration ';

error = "Xcode Server Configuration has failed (ssl configuration infrastructure)";

errorCode = "-1";

errorDomain = ServermgrXcodeErrorDomain;

errorLocalizedDescription = "Configuration of Xcode Server failed (ssl configuration infrastructure)";

errorLocalizedFailureReason = "failed to install Service in step: Setup ssl infrastructure";

errorLocalizedRecoverySuggestion = "try clicking on choose Xcode and selecting a new version of Xcode or upgrade to a newer version of the server.

errorString = "Configuration of Xcode Server failed (ssl configuration infrastructure)";

percentComplete = 54;

status = FAILURE;

}

This article is interesting:

20 September 15:50:41 com.apple.SecurityServer [114 Server]: displaying guest Keychain for Applications/Xcode.app/Contents/Developer/usr/bin/xcscontrol(1421)

No prompt was displayed at this time. I had to see a real Keychain prompt? In any case, this article seems to be the cause of the problem:

Failed: could not export the certificate of the server API: error Domain = =-25308 Security Code 'user intervention is not permitted.' UserInfo = {NSLocalizedDescription = User interaction is not allowed.}

Help to get the Xcode service backup and race would be much appreciated!

I had this same problem. I typed in the following in the terminal:

sudo /applications/xcode-beta6.app/contents/developer/usr/bin/xcscontrol--reinitialiser

After the reset, I tried to enable the server to Xcode from the macOS GUI server and it worked

Install Snow Leopard Retail: Checking the Installation failed

Hi all!

I currently own a MacBook (mid-to-late 2010) with the identifier MacBook7, 1 and I want to reinstall 10.6 after a few questions. I got my retail disk, and it says that it cannot be installed on my computer. I check the logs and it says the following (not all that, only the errors, sorry)

21-24 June at 20:18:03 localhost OSInstaller [140]: controls Installation failed.

22-24 June at 20:18:03 localhost OSInstaller [140]: verification of the Installation failure:

What puzzles me is that the reason is empty! Any help would be appreciated!

(BTW, I tried to do a format, disc check and repair and all the "solutions" and none of them worked.)

Sometimes the retail drives do not work if they are the same major version than the original installation disc provided with a computer. I just checked, but as the best I could with the information that you provide and it seems that your computer was shipped with 10.6.3 and this is the same version as the retail drives. Yet, I wonder if there is a specific build characteristic which is absent in the commercial version. Contact Apple support to get a replacement original disk.

BT Stack installation fails during the installation of device driver - Satellite R830 Windows 7

I have a Toshiba Satellite Pro R830 x 64 with Windows 7.

Recently, I downloaded new Bluetooth drivers from the Toshiba website support for this laptop and tried to install.
The Bluetooth software is installed but the driver (RFBUS) installation fails with the message "Bluetooth RFBUS driver was not installed successfully".

I don't understand how the Toshiba Setup program cannot recognize Toshiba hardware.
As a user deaf that I used successfully the function of Bluetooth with my hearing aids to make Skype calls, now whole Bluetooth function is completely non-functional because of failure battery BT driver install.

I tried to uninstall and reinstall several times but still get the same message

Help, what do I do to fix this?

File downloaded to install the site Web of Toshiba's v80012_T20110809_x64 as dated 18/08/2011 11.53

Hello

A question: could you please post you completely portable model number?
I'm not quite sure of this model laptop but most of the portable m press a combo of WLan/BT card. This means that a single module shares WiFi and BT connectivity.

In this case its need to install an additional driver like BT filter driver package, but this depends on the module that is installed in the unit.

However, I m wondering why try you to install/upgrade to update this BT stack if it worked correctly in the past

Installation failed on Elements 3.0 on a Mac OS 10.9.2 - is it old? Help!

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