Installation of blackBerry Smartphones Blackberry Torch Email problems

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• Phones smart blackBerry Torch 9800 problems of advice?

  I have a Blackberry Torch 9800. There is something wrong with it and it's not just one thing. For example;

  When I click on App World I get a popup saying cela "to continue using Blackberry App World, you need to upgrade your current version. For more information, visit www.blackberry.com/appworld/support. "I have two options after that. 'Upgrade' or 'close '. Sure of 'Close' to close the message and does nothing. 'Upgrade' does nothing either, when you click on it... nothing... no Web site don't transfer anything. It is a big problem because I can not update my current applications or download new. My really outdated phones... and the App World isn't the only app that does not work properly. There are a couple of other apps that don't work properly either. How should I do to correct these problems the right way? A full system scan?

  Thanks for your time and your support.

  Try to reload your operating system. This reload BlackBerry World as well as the rest of your phone. To do this, connect your phone to your PC and open BlackBerry Desktop Software. Once your phone has been recognized, click device at the top of the software, and then click on restore. Choose the most recent restore point and the load. That should solve your problem.

  Let us know if that helps you.

• Installation of the Blackberry Smartphones blackBerry 9790 Email problem

  BlackBerry has just updated my service plan and remove the addresses of e-mail on my phone to only allow me to use a [email protected] account.

  So I registered a new account, but the email application allow me to remove the old address, so when you compose a mail, it reverts back to the old address. Now how can I remove these?

  Hello

  Given what you describe, you should contact MTN. Indeed, it is MTN that controls it, not BB.

  Good luck and let us know!

• Smartphones blackBerry with emails problem

  Hello

  For some time (2 or more weeks), I have problem with my emails. Some of them come with delays to the aircraft, some of them come at all. Resemble delays of 15 minutes up to a few hours. For example: today last email I received at 07:40 on the interval, during the day I got 30 + emails and I don't have on the device. I called to the Poland of T - Mobile, but it seems that they don't care. "We're sorry, we're working on that, we'll fix it...". ». I called them last week, yesterday, an official complaint was sent by post 3 days ago. Still nothing. Is there another solution for this problem? My camera BB9900 with OS 7.1 worm 2061 (v. 7.1.0.714, platform 5.1.0.532).

  Thanks in advance

  Wojtek

  Hello and welcome to the community!

  Your device, that's all that you can do the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If this does not it, it's on the door-side (as they have told you), and unless you have a way to fight them, you must wait for them to solve. You can, of course, check your contract documentation to see if it is at any point in the required resolution that they must respect... that normally would require so some financial remedies to their users. I have no idea what your contract might say in this regard, however.

  Good luck!

• BlackBerry 8520 Smartphone internet and email problems

  Ive got the 8520 on O2 PAYG, with BB bolt.

  Ive managed to get the phone works fine at home connected to my wifi at home, however once that my browser doesn't im away from home and I can download no matter what go to app world.

  Also can't set up my personal mail of yahoo at home or abroad.

  any ideas?

  You are away from your WiFi router now?

  Do a simple reboot on the BlackBerry this way:

  With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so.

  If still nothing,

  On your BlackBerry device, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

• BlackBerry Smartphones coming out email problem "general failure."

  I used the storm 2 for a year without problem, so today I can not "answer or send new emails, I get a"general failure"in the above status message box and an 'x' next to the outgoing message, but I can send me an email and receive emails of others."

  Outbox file size is too big, delete old messages, works fine now.

• Phones smart blackBerry Torch 9800 problems

  
  

  Try to run without security Lookout.  There is no risk of virus on BlackBerry right now, so I wouldn't actually recommend using an app like that at this stage it could actually cause worse problems than it does good.

  If you continue to have these problems, I suggest she has AT & T and ask them to deal with it, especially given the fact that it is under warranty.   But the upgrade of the OS should make a big difference.

  EDIT: Oops, looks like I took too long to answer!  Nice to see that JSanders and I are in agreement here.

• Phones smart blackBerry torch 9800 - problem with the Wi - Fi connection

  When I want to connect WIFI - there is no problem.

  but when I turn off the data on a mobile connection - I can not connect via wifi.

  and the question is:

  I still have turn on mobile data, almost when I want to connect via wifi?

  How can I check that I am connected to wifi or 3G?

  where can I find data messure?

  thanx

  Read through this link. It gives tons of information and if all goes well, it will give an answer you're looking for.

• BlackBerry torch Smartphone e-mail configuration problems

  I know how to set up email on my phone accounts. I did several times in the past. This time, the problem started with me not to receive emails from one of my accounts. I thought that there was a problem with the account, so I removed it. I tried since then to put up again without success.

  But here's the kicker. I am in a position, on the same phone, configure other accounts such as gmail or anything.com. They work perfectly. But if I try to configure my .me or .us domain accounts, I can not. What type of problem can prevent some areas installation on Blackberry? It just give this message on the email address or the incorrect password and domain contact host.

  Not the carrier allow the site to function with their network... Unfortunately, yours seems to him does not. The Setup Wizard, when alone, try to query the server (based on the email/password address you provide) for the settings required to configure... but not all services respond properly, which can lead to a failure as you describe. In this case, the advanced configuration method (where you go around the Wizard) can help. Reference:

  • KB15499 How to configure an email address of the BlackBerry Internet Service for the BlackBerry smartphone

  What you need to do is make it fail on the wizard once... usually by providing a valid email address but an invalid password intentionally. The screen should repaint, but with an additional for something as checkbox "I will give you parameters manually. Check this and move forward, and you will be presented with screens fully set up all the necessary parameters (names of servers, port numbers, etc.). Of course, you must first obtain the necessary adjustments... either from the email provider, by looking at the settings on a different device that has this exact account fully configured, or by using the EAVT:

  • Article ID: KB33444 How to use the Validation tool for the Email (EAVT) account

  Alternatively, you can contact your carrier (Sprint, according to your profile here) because they manage your BIS account for you and may be able to succeed where others fail. And, if they fail, only they can officially climb your case up to BlackBerry for further examination.

  Good luck and let us know!

• BlackBerry Smartphones e-mail synchronization - problems sending/reception of the BB and Hotmail emails

  Emails sent from the computer using Hotmail do not appear in the BlackBerry smartphone. However, e-mails sent using BlackBerry device appears in the device as well as in Hotmail and the same is true for all incoming mail. The only question is sent with mail from Hotmail, which items do not appear in the device. I tried options email reconciliation, but the problem persists.

  For your info, I use BlackBerry Torch 9800 and my ISP is Etisalat in the United Arab Emirates.

  Hi and welcome to the Forums!

  From what you describe, it's WAD - work as designed... see this KB for reference:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Good luck!

• BlackBerry Smartphones Activation Code Message problem - Blackberry Torch 9810

  Hello world

  I have just bought myself a Blackberry Torch 9810 to replace my Blackberry Curve 8520 and problems with setting up my Windows Live Mail account on this subject, I have followed all the instructions on how to set it up but do not seem to receive the activation code and I have tried all the options I can think of solutions out and searching the Internet for this problem. Your help would be much appreciated.

  Kind regards

  RocknRollTim

  P.S. I swapped my sim Vodafone at this phone, what makes my other phone as a spare at the moment.

  Hi BillJ,

  Just to tell you that I managed to solve the problem, I have basically I had to connect with my Blackberry account before you assign it my e-mail account on the phone. Once it is I started to receive my emails again.

  Thank you for your help.

  Thank you very much

  RocknRollTim

• Problems of blackBerry Smartphones with screen by dragging to the top of my Blackberry Torch 9800

  My carrier: three

  Operating system version 6.0.0.570

  Model: Blackberry Torch 9800

  I tried a battery pull.

  I'm guessing that whenever I slide my phone to the top of theres only a kind of contact fault because when I do, the screen goes black, as if locked. Although when the unit is in its default drag to the bottom of the post its perfectly fine. I have no idea what to do, but any help is appreciated, thanks.

  Looks like a hardware problem.  You can take it to the store or authorized repair shop?

• Smartphones blackBerry how to unlock blackberry torch 9800, 9810 tmobile mms, browser & facebook problem solved, but I'll have to reconfigure?

  I did a search and could not find the answer, I unlocked my BlackBerry Torch to ProMobileMotion.com which was recommended somewhere on these forums, I used to have a problem with my unlocked Torch before going there, I was not able to receive or send MMS messages or use the browser, after getting the unlock code from this site everything works including facebook FINALLY! My question is, when I go over seas, which I tend to do at least once a year, and I put a new SIM in, I need to reconfigure my settings again? or the browser and mms automatically will work without problem?

  You should be perfectly fine as long when you travel abroad you have international Tmobile data plan, or if you insert a foreign carrier SIM in the device, you get a BlackBerry data Plan with this SIM card in time.

• Smartphones blackBerry Torch 9810 automatically restart/power off of the problem.

  Hi, I took my BB Torch 9810 just 1 1/2 papillon, last few days my pnone is automatically reboot or turn off. Why? is thr a prblem of setting or technical problem? Please help ASAP :-)

  Hello uday808,

  Welcome to the BlackBerry support community.

  To fix the reboot you encounter on your BlackBerry Torch 9800, backup and perform a charge or upgrade your BlackBerry Device Software. For more information on this procedure, see the following article:

  How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software:
  http://bbry.lv/NWPC6y

  Where this process fails to resolve the problem, please contact your point of sale for options.

  Thank you.

• Smartphones from blackBerry Torch 9810 - camera problem

  Hello guyz,.

  I recently bought a new Blackberry torch 9810 and I'm new to blackberry. I had a recent problem with camera. The camera is unable to save the image. First time I bought it, I took pictures with her and she got saved on the media card. But after synchronization. (using Fund Manager), he takes the picture, but it never gets saved! even I had the same problem with the video...

  Pls help me... I don't know miss me smthing

  Thank you

  Well, the preinstalled wallpapers are not on the map, they are in the device memory. and you probably would have to transfer the pictures from your PC to the memory of the device as well.

  So, you don't really know if this media card works?

  I would recommend that you try first to reformat the media card... Go to Options > device > storage.

  What is the press card storage size?

  You can press the Menu key > repair or Format to proceed.