Installation of updates on Shut down taking more than 1.5 hours for 1 update

Hello - I just bought a Vaio VGN - SR yesterday with Vista Professional on this topic.

I did very little for it, except that I installed Office, Firefox and Webroot AntiVirus. At the stop, he wanted to install updates 20 - he is now trying to install the 5 / 20 update and tried during the last 2 hours. It did not crash - the wheely thing always moves as the points after the "installation of update 5 of 20.

Help, please!
Thank you
J

Hi Jo,.
Welcome and thank you for viewing on the Microsoft Answers community forum.

It is normal to take a long time to install the updates, but more than 1 hour to install an update is not normal.

However, you need not worry. All you have to do is to try to restart the computer. First try to restart the computer in normal mode and check if it progresses to install some other updates. Otherwise try to reboot again in safe mode.

Note: You can get the safe mode by pressing the F8 key repeatedly when the first screen displayed (after you turn on or restart the computer). Then, by choosing the option of safe mode.

After going to safe mode, installation, updates should be fine.

Please try these and keep us updated on the status.

Take care.

Kind regards

Cedric M

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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