Software Security Antivirus from Norton malfunction - any ideas on a Solution?

I had problems with my security software, Norton Antivirus, during 2 months.  The members of the forum discussion Norton are reports that my case is isolated and to check with Dell for assistance.

I posted a topic of discussion on the Symantec Web site detailing the specific problem that I am experiencing...

http://community.Norton.com/T5/Norton-Internet-security-Norton/2-large-back-to-back-virus-definition-x64-updates-this-morning/TD-p/1046739

Here's how my Avtivirus Norton (NAV) has been hurt since early November:

Norton (NAV) Avtivirus auto Live Update fails on a regular basis in order to properly install the incremental updates of definition of Virus X 64 (usually less than 1 MB in size), as a result of the awakening of the PC of periods of hibernation / sleep and when you start the PC from a complete stop.

I'm going to run, then Manual Live Update immediately after the updates of definitions of Virus X 64 failed, and manual Live Update downloads / installs a complete definition of Virus X 64 file of 160 MB!

NAV must sometimes update the very large Virus X 64 full definition file, maybe once every month or 2, but not 2 times / day for me sometimes and 20 + times / month for me since November.

Members of the Symantec forum suggested I check with Dell for the latest drivers, which I noticed that Dell has new BIOS (15/10/2013 Release Date), which I have not yet installed.

My Norton Antivirus Version 21.1.0.18 (which is the latest version, comes out in October) should work using the original BIOS, shouldn't it?

Other than this problem for 2 months with my NAV, the Dell Inspiron 17R 2013 5720 bought in January has worked with no other issues to talk about.

What is confusing to me is how/why my NAV worked perfectly, from January to November with the original BIOS, and now it is defective, bad.

So, my question is, will update my PC with the latest BIOS (15/10/2013 Release Date), treat this dysfunction of current Norton Antivirus? Or is there an other driver update that could solve this problem?

Any help is very appreciated.

DD

2013 Dell Inspiron 17R 5720 Windows 7 64-bit SP1

Norton Antivirus Version 21.1.0.18

Hi followed,

It is not uncommon for an anti-virus update several times a day. As long as you meet any other internet connection problems, outside Live updates from Symantec, I can't how your problem can be attributed to drivers of Dell. As ky331 says:

ky331
This should have nothing to do with the BIOS.   I would not be updated the BIOS unless you are having a problem specifically identified as being fixed by this particular BIOS update.

If I were you, I would like to uninstall Live Update, followed by uninstalling Norton and run the removal tool according to the instructions. After the reboot, I would like to install Microsoft Security Essentials. I used it for several years on several computers running Windows 7 Pro 64-bit... If you have not installed Malwarebytes Anti-Malware , it would be good to add. The Pro version along well MSE and the option to automatically resize the image and real time updated. If you prefer the free version, which can be manually updated and run manually.

Good luck. Let us know if you have any additional questions.

Tags: Dell Software

Similar Questions

  • Can't update my new credit card from days. Any idea?

    My credit card details have been stolen. So my Creative Cloud Abo ended suddenly. My Bank replaced by the new credit card. Now I can't update this data on my account for days. Any idea, why?

    Hi PapRieka

    Welcome to the forum!

    You get an error message when you try to update your credit card information?

    Might be useful to clear the cookies/cache, or try using a different browser.

    If you still have questions, please let me know if I can see to it that someone will contact you to help.

    Thank you

    Bev

  • I can't save my work in Illustrator CC2014.1 due to an "unknown error". Any ideas on a solution?

    Hello

    I did work in illustrator and eager to backup before, but Illustrator won't allow me because of an unknown error. I tried a few ideas on the web (turning off the visibility of the layers, saving in EPS format) but nothing helps. I tried to reset my preferences and disabling settings synchronization but again no luck. Did someone else knows it and everyone has ideas on a solution?

    Thank you very much

    Matt

    Problem solved thanks to you connect to session.

    Objects of type of the document that are there do not allow the document to be saved so now remove these objects and type, the file has been saved after re-launch of the AI, objects of type were created again and this time he saved.

    Kind regards

    Rambour

  • Healing Brush tool works after that I tried everything that was mentioned in the forums and help guides from adobe. Any ideas what else can we do?

    Ladies and gentlemen,

    who knows what else can be done to make the Healing Brush tool works? I use the latest Photoshop CC app 2015 WITH WINDOWS 10. I TRIED TO RESET THE TOOL, CHECKED ALL THE LAYERS, CLONE SAMPLE AND SO ON.

    ANY OTHER SUGGESTIONS?

    [Read https://forums.adobe.com/docs/DOC-7273]
    [Moved from the connections to specific program... forum forum MOD]

    Could you specify exactly how the Healing Brush tool is not working?

    Thank you, whoever this moved to the right forum.

  • Windows 7, Firefox 9.0.1, I can't see movies from Netflix. Any ideas?

    Silverlight is up-to-date. I looked at the options for Mac users but no luck.

    I tried Google Chrome and Netflix movies would not play there either. Seems as if it's a Silverlight problem and not related to Firefox at all. Thanks for your time!

  • When I try to run scandisk, it cancells and does not even work when I try to run it as administrator from Dos. Any ideas?

    If I try to run scandisk in Windows or the command prompt utility, I get the message that scandisk was canceled and he can't get through.

    Probably tell you chkdsk?

    There is no back in win7

    In Computor > properties of the drive you want to check > tools... Select Check now

    If the drive is in use, the ability to run restart is available, what then happens exactly?

  • portchannle in UCS any idea on the solution

    We create a Portchannel in the UCS but it appears in the switch and the spectacle of the UCS has failed

    Since no f0727 member of operatioma with this error?

    <>

    ACK = "no".

    cause = 'membership-down. "

    changeSet =""

    Code = "F0727".

    created = "" 2012-01 - 30 T 10: 25:46 ""

    Descr = "" interconnection of lan member 1/19 of 10 of fabric B Port-Channel is down, membership: individual ""

    DN="fabric/LAN/B/PC-10/EP-slot-1-port-19/fault-F0727".

    highestSeverity = "major."

    ID = "41644.

    lastTransition = "" 2012-01 - 30 T 10: 25:46 ""

    LC =""

    happen = '1 '.

    origSeverity = "major."

    prevSeverity = "major."

    Rule="fabric-ETH-LAN-PC-EP-down".

    severity = "major."

    status = 'created '.

    Tags = "network, server.

    type = 'network' >

    # LACP is the single pipeline option.

    Kind regards

    Robert

  • Norton ends in 5 days. What is a good FREE, security antivirus and security download?

    Since the download of Firefox, I don't see the toolbar ID safe. It seems not compatible with version 9.0.1. but Norton will expire in 5 days in any case, I would like to try a free download of security/antivirus.
    All ideas, which would be a good idea to try with Firefox?
    Thank you

    That's what I use and I highly recommend it.

    Avira Personal free - http://www.free-av.com/

  • Hi I have a security antivirus that appears on my screen how to remove from my pc

    I have a security antivirus that appears on my screen how to remove from my pc

    Hi Muhammad,

    When the security program is running on the computer, it always displays messages pop up when it falls on any virus and invites you to make the scan to remove the virus currently running on the computer.
    If you intend to block these pop-up messages, then check the software options/security settings.

    If you intend to remove the software, then try the following steps.
    a. see Uninstall or change a program
    b. Once you have uninstalled the program, restart the computer.

    Note: It is not recommended to remove the software from your computer's security.
    See Presentation of the security and information security

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • any ideas on how to remove the software malicious zebrouss?

    any ideas on how to remove the software malicious zebrouss?

    This thing I replaces my setting of search in safari - can get rid of it - don't know who got it

    You may have installed ad-injecting malicious software ("adware").

    Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

    Save all data first.

    Some of the most common types of adware can be removed by following the instructions from Apple. But before you follow these instructions, you can try an automatic removal.

    If you are not already running the latest version of Mac OS X ("El Capitan"), update or upgrade in the App Store you could adware to automatically remove. If you are already using the latest version of El Capitan, you can still download the current update of the Apple Support downloads page and run it. Still, some types of malware will be deleted, not all. There is no such thing as the automatic removal of all possible malware, either by OS X third party software. That's why you can't rely on software to protect you.

    If the malware is deleted in your case, you will still need to make changes to the way you use your computer to protect you from new attacks. Ask if you need advice.

    If the malware is not automatically deleted, and you cannot remove yourself by following the instructions from Apple, see below.

    This simple procedure to detect any type of adware that I know. Disabling is a procedure distinct and better still.

    Some legitimate software is funded by advertising and may display advertisements in its own windows or in a web browser while it is running. It's not malware and it may not appear. In addition, some Web sites display advertising intrusive popup that can be confused with adware.

    If none of your web browsers work well enough to carry out these instructions, restart the computer in safe mode. Allows to temporarily disable the malware.

    Step 1

    Please triple - click on the line below on this page to select it, and then copy the text to the Clipboard by pressing Control-C key combination:

    ~/Library/LaunchAgents

    In the Finder, select

    Go ▹ go to the folder...

    from the menu bar and paste it into the box that opens by pressing command + v press return. Open a folder named "LaunchAgents", or you will get a notice stating that the file cannot be found. If the file is not found, proceed to the next step.

    If the folder opens, press the combination of keys command-2 to select the display of the list, if it is not already selected. Please don't skip this step.

    There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. If necessary, enlarge the window so that all the content show.

    Follow the instructions in this support article under the heading "take a screenshot of a window." An image file with a name starting in 'Screenshot' should be saved to the desktop. Open the capture screen and make sure it is readable. If this isn't the case, capture a small part of the screen indicating that what needs to be shown.

    Start a reply to this message. Drag the image file in the editing window downloading. Alternatively, you can include text in the response.

    Leave the case open for now.

    Step 2

    Do as in step 1 with this line:

    /Library/LaunchAgents

    The record which can open up will have the same name but is not the same as in step 1. In this step, the folder does not exist.

    Step 3

    Repeat with this line:

    /Library/LaunchDaemons

    This time the file will be called "LaunchDaemons."

    Step 4

    Open Safari preferences window and select the tab 'Extensions'. If the extensions are listed, post a screenshot. If there are no extensions, or if you cannot launch Safari, skip this step.

    Step 5

    If you use Firefox or Chrome browser, open the list of extensions and do as in step 4.

  • After the upgrade yesterday from Vista to Windows 7, now my Cisco VPN does not work and I get an error message titled: grounds 440 driver fault. Any ideas to fix this?

    After the upgrade yesterday from Vista to Windows 7, now my Cisco VPN does not work and I get an error message titled: grounds 440 driver fault.  Any ideas to fix this?

    This was the solution!  The works of vpn as $ 1 million now.  I followed the instructions above to enter the uninstall program and selecting the repair option.  I rebooted the machine, then used the troubleshooting on vpn software compatibility option.  Selected Windows windows xp (service pack 2) as the correct software and cisco vpn client started right up.

    Thanks, Nick!

    Rick

  • Problem transfer Adobe Creative Suite from old computer to new computer. Any ideas how to fix?

    A couple of weeks ago, I bought a new MacBook Pro. I was told that I would be able to transfer the Adobe Creative Suite to my new computer from my old using an external hard drive that I bought at the same time. I was able to transfer the applications via, however, when I try to start to use the program, I get an error "Setup." Any ideas on how to solve this problem?

    Avoid transferring. Adobe software must be reinstalled from scratch with a valid serial number.

    Download applications download Creative Suite 6

  • Was able to download and install the Prime Minister, but cannot install Photoshop Elements - get several error messages (software hacked, etc.).  Any ideas?

    Was able to download and install the Prime Minister, but cannot install Photoshop Elements - get several error messages (software hacked, etc.).  Any ideas?

    Download from adobe.com or prodesigntools.com site.

    Available downloadable Setup files:

    Download and installation help links Adobe

    Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

    window using the Lightroom 3 link to see these "important Instructions".

  • After the update version of the iOS 9.3.4, all my music software has disappeared. Any ideas how can I get it back?

    I upgraded to the latest version of the iOS (9.3.4) software and now ALL my music was erased. so boring. Any ideas why this happened? That's why I hate the software update! Can I recover all my music? (this isn't all iTunes)

    Settings > music > music library iCloud

    You can also check here download your past - purchases Support Apple

    Hope this helps, good luck to you.

  • I can't get your product, Mozilla Firefox 28.0 (x 86 en - us), uninstall it from my computer! Any ideas?

    The product in the previous question is on my list of program... in my control panel. Every time I click on your product and click "Uninstall", it's right there. I removed my "program list" on the Start button, but I can't it uninstalled from my control panel. Any ideas?

    Thank you
    Len G

    Restart your computer, and then try running uninstall manually. You can find it under < installation folder > \uninstall\helper.exe

    If this does not work either, manually remove the files.

    • The default installation on 64-bit WIndows folder is C:\Program Files (x 86) \Mozilla Firefox\
    • Type the following in the Windows Explorer address bar or the search box on the Start Menu, and then press ENTER: %AppData%\Mozilla\Firefox\ note that the your profile folder contains personal data such as bookmarks and passwords; Let this folder only if you decide to reinstall.
    • Type the following in the Windows Explorer address bar or the search box on the Start Menu, and then press ENTER: %LocalAppData%\Mozilla\Firefox\ even once, do not remove this folder if you plan to reinstall.

Maybe you are looking for