installation of Vista sp1 fatal system shutdown

I started the installation of sp1 via windows update on vista Home premium.
This forced step 1 of the threewithout prblem, then somewhere in step 2 of 3, the system crashed and turned off.
itself has restarted at a black screen, download files (represented by a single line of code)
that lasted a few minutes before freezing.
I left it for a while in case it restarted but eventualy turned off the machine.
Windows began to start when the computer reboots, but froze and crashed after a few seconds.
This time the reboot it came with strartup repair page, who tried to fix the errors from one day to the next without change.
I origonal vista disk if course I can go back to a restore to factory without problems, but I don't want to lose all the files in which upward.
someone knows how to help?

sp1mare,
If your system is equipped with a recovery partition and not a Vista DVD, then you will need to check with the manufacturer for information on how to access and what options are available.  If the options give you the Recovery Console , you can then run the Startup Repair tool.

If you are not able to access the recovery console, then you can try to start in Safe Mode with command prompt.  From there you can then run the

System File Checker.  See if these elements to help and let us know.

Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    KB958069 Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

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    SFC/scannow

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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