Installation office 2013 family & student fails

Hello

I have an Icona w4-820 and it was supposed to be sold with preinstalled office. It didn't, but I managed to get the correct installation of MS program using the identifier for the product that I found in the box. Setup stops somehow after a few seconds with the message "could not install, we're sorry." We had a problem with installation or your office programs. ». It is the only feedback that i've got.

Some chatting with MS did not win much, see

http://answers.Microsoft.com/en-us/Office/Forum/office_2013_release-office_install/couldnt-install-o...

Did someone managed to get the desktop on a w4?

Hooray, I could activate the office now. It is one of the first things I did after recovery.

As planned, the Agency is not really preinstalled, and also not Acer eRecovery Mansgement is here. Probably because the w4 32 GB is not a proper recovery partition. I create a recovery disc after I finished installing all the updates and to remove the bloatware.

Just curious, why is shiping Acer recovery dvd with a device that does not have a dvd player? If desired, I can describe how I managed to create a bootable recovery usb flash drive. Let me know.

To conclude, the solution was to make a recovery. Thanks for your replies.

Tags: Acer Tablets

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    -----
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    Hi Rmiller,

    Thanks for posting your query in Microsoft Community and thank you for the opportunity to help you.

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    Hope this information helps. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

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    Try to update the driver for your printer. You can get the driver from your printer manufacturer's Web site.

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    It worked!  Thank you very much.

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    Walter, the time zone traveller

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