Installed Acrobat Pro DC and can not uninstall Acrobat Standard 9.5

downlaoded and installed ACrobat DC Pro and now I cannot uninstall v9.5 Acrobat Standard on my computer.

Ok.  Go to assume this is a Windows based machine on...

Unlicense Acrobat DC (so you don't "burn" a license.)

Uninstall Acrobat DC (programs & features).

Reset

Try to uninstall Acrobat 9 (once again, programs & features).

Download and run the Adobe Reader Acrobat & Cleaner tool - Download Adobe Reader and Acrobat tool - Adobe Labs

Reset.

Check that the A9 and assorted pieces is really gone.

Try to install ADC.  If it works, the installation of the license.

Another tool that I had a lot of success in cleaning after installs wandering and apps is Priform CCLEANER - CCleaner - optimization of the PC and cleaning - Free Download .  Use at your own risk, but as I said - I had a lot of luck with it.

I hope this helps.

Doug

Tags: Acrobat

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