installed my photosmart 309 a on windows 8

installed my printer photosmart 309 a on pc windows 8. Have the HP Solution Center. How can I get picture/cd sw etc. provided on the old cd

Thanks for your help

Tags: HP Printers

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    When I try to install my Photosmart 309 has on Windows 7 64 bit on an iMac, PC partition, using the 13.0 installation disc, I get the following error messages:

    "This computer has no USB software necessary support to allow for the completion of an installation USB."

    "This computer doesn't have the necessary support of the USB hardware to allow for the completion of an installation USB."

    The same thing happens with the version 14.0.  If I just hook the printer without the installation disc, the drivers are installed and I get a few opportunities, but not the full capacity, for example, without the HP Solution Center.

    Strangely, I have a laptop MacBook Pro with a PC with Windows 7 32-bit partition and 309 installation disc has been installed successfully.

    Also, I was able to install it on two computers on the Mac OS side.

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    Yes, I had the same problem too... it just kept installing the software and go round in circles telling me that I had no proper USB drivers.  It's a self-extracting .exe.

    So, in WIn 7, I downloaded a universal Extractor (freeware) (if you want to download live click on the Installer UniExtract; if you want to check the site for yourself before you download it, go to http://legroom.net/software/uniextract.)

    I downloaded the complete HP software - in my particular case, it is the file PS_AIO_06_C309g - m_Full_WIn_enu_140_175.exe, because I'm running a 32-bit version of Windows 7.  Looks like you already, but if you do not have to download software appropriate for your configuration.

    I extracted the file self-extracting .exe using the 3rd choice of radio button, (the choice of Setup installshield-no) and saved on a file easy to find on the desktop.

    The usbready.exe file must be in the file called "setup", down down the contents of this folder.  I just deleted, rather renamed, and the installation software has worked well.

    Yep, overall it's a good PITA bread... all for the love of the Intel USB, version 3.01 system check... Copyright 1998!  And if the hair on my iMac with USB devices... According to this little .exe file... they do not exist.

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    I follow the instructions to install printer

    1) go to your printer

    (2) select the arrow to see the next menu. (it should be on the right side of the LCD screen, it looks like a triangle on the side)

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    Hi Nigel,

    You will need to call our technical support at 800-474-6836 for this radio show. If you do not live in the United States / Canada region please click the link below to get help from your region number.

    http://www.HP.com/cgi-bin/hpsupport/index.pl

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    Hello

    Because the CD is not compatible with your operating system, you can download the software on the web.

    Please follow the link below for the software dowsnload Windows 7 from your printer:

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    Make sure you do not connect USB until prompted to do so during the installation.

    Shlomi

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    At this point, I would like to clean the system as much as possible and try again from scratch, using the installation wizard.  Based on my experience so far and a careful reading of the many positions installation - problems on this forum, I created a checklist of proposed to achieve this.

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    NOTE: Step 6 assume that you have already tried to install the software and therefore to have a copy of the uninstaller on the system utilities.  In my case it is true.

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    Look in C:/Program Data HP records; If found, delete them.
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    13 RESTART.  This is necessary at the end of the installation process.  ["Clean boot" conditions hold back at this point?  If so, I'll have to restore the Services and Startup items later and antother restart.  [When is is safe to do so, that is how do you know that the installation of HP is really over?]

    Again, the purpose of this post is to validate the above list.  Your informed comments will be appreciated.

    Hello

    Please try to uninstall the software by following the Uninstall_L4 utility (as stated in your previous post)

    Then, follow the steps below and reinstall the HP software again:

    1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Select until I restart the PC and confirm by clicking the button turn off.
    2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
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    4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
    5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
    6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
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    Kind regards
    Shlomi

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