InstallShield hangs (not responding) on Win7 64 bit

So I looked all over the entire internet (almost seriously) try to find an answer to the problem I'm having, but no luck.  I've seen several posts like him, but none of the solutions have worked for me.  Here are the details:

Windows 7 SP1 64 - bit OS.
Different programs that I try to install using Installshield hang during the "Preparing to install..." progress bar (not answer) indefinitely, never to return.
Manager tasks indicates multiple instances of ISBEW64. EXE, being generated by the CPU 0.
I know that's not the installer because I previously installed without problem.
Strangely, the directx Setup program crashes as well (Yes, I know that I don't need to install directx, but some programs has complained about this and hanging installation... anyway)
The last entry in the event viewer looks like this:
1035 MsiInstaller event ID
Windows Installer reconfigured the product. Product name: name of the product XYZ. Product version: 11.0. Product language: 1033. Manufacturer: Manufacturer XYZ. Status of success or reconfiguration error: 0.
Searching the Internet, I saw these solutions--unfortunately, they don't work.
Run as administrator
Turn off DEP
Run msiexec /Unregister and then msiexec /register
Start different services (workstation, Terminal Services, Windows Update Client distributed link, Distributed Transaction Coordinator...)
Remove external hard drives (except that I don't have)
Kill the ISBEW64 process (making just respawn)
Help!
If I rebuild the system, I know it will work, but yes, this isn't really the solution, I hope.
Anyone has any experience with what has worked?  I'll buy you a beer... or... a soda.

Hello

1. don't you make changes to the computer until the problem occurred?

Method 1:

I suggest you to set up your computer in a clean boot state, and check to see if the same problem happens.

By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
http://support.Microsoft.com/kb/929135

 

Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

Follow these steps to reset the computer to start as usual:

(a) click on start to reduce this includes this image, type msconfig.exe in the Start Search box and press ENTER.

If you are prompted for an administrator password or for confirmation, type your password, or click continue.

(b) under the general tab, click the Normal startup option, and then click OK.

(c) when you are prompted to restart the computer, click restart.

Method 2:

Try to scan your computer for the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

Method 3:

If the problem persists, then try to create a new user account and check. Follow the steps mentioned in the article given below to create a new user account.

Create a user account.

http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

If it works fine in the new user account, you can access the link and follow the steps for the corrupt profile Fix:
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

Hope this information is useful.

Tags: Windows

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