Int TCS with multiway call recording

Hi team,

We have a network of C20, VCS, MCU, TMS, TCS.

We want the user to perform a recording of calls. The procedure we follow is:

(1) endpoint A calls the end point B

(2) point endpoint A Endpoint B highlights waiting

(3) point ending A call recording allias

(4) end A point selects JoinCalls

Call failed

Endpoint one can see the MCU Conference Conference MCU is created on the MCU join fails, but the end point A ends with 2 calls on hold and other assets.

If we make with the procedure to join the calls with 3 endopoints it works OK.

Could someone help me shed some light on this issue?

Kind regards

Federico

Hi Federico. Sounds like you using Multiway on VCS and MCU. Is this fair? Now TCS does not support RouteToMc or SIP refer to the transfer. I need to see the SIP to make sure. TCS but currently does not support what I know. You may be able to use the conductor if you have deployed in the environment of the user. I hope this helps.

VR
Patrick

Sent by Cisco Support technique Android app

Tags: Cisco Support

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