SX 20 with Cisco Call Manager

Similar Questions

• Review installed licenses V4.3 cisco call manager

  Hello!

  I have and old cisco call manager V4.3 and I need to review with the licences it has installed, did someone knows how can I get this information from this version? I checked under license of the system, but nothing is there.

  Thanks in advance!

  Kind regards

  There are no licenses installed on versions of windows, you can not get any info from the server. You should review the licenses of the size of the paper.

  Sent by Cisco Support technique iPad App

• Can I migrate a virtual computer to a new family of CPU? -Cisco Call Manager PUB/SUB

  I currently have 2 host VMware ESXi 4.1:

  1. Dell PER905 - running 16 x 2.39 GHz (core) CPU / Quad-Core AMD Opteron (tm) Processor 8378 (processor type)

  2 cisco UCS C260 M2 (BASE-2646) - running 20 x 2,393 GHz (core) CPU / Intel (R) Xeon (R) CPU E72870 (processor type)

  
  

  The main objective is to move 2 VM of the Dell host to the host of Cisco, the reason is because Cisco Support said that the virtual machine requires an Intel and not AMD they are currently.  I currently have a Publisher Cisco Call Manager and Call Manager subscriber residing on the host of Dell, they are constructed (non - OVF) on this machine some time ago.  We started to have problems with them and ultimately Cisco indicated above.

  
  

  A few questions come to mind, can someone please shed some light on them for me?

  1. can I migrate these 2 AMD to Intel VM, without her damage/destruction of the virtual machine?  What that is the answer may be, can you explain to me the why?  The answer to the migration of the CPU is dependent on the guest OS or what?  I ask because I did this successfully on a Windows Guest OS virtual machine, but I guess it is that Cisco makes me hesitate/question.

  2 would it not be better to each virtual machine rebuilt on the new host, rather than through migration for the purposes of the CPU?

  3. What is the recommended method to endorse these VM, before proceeding with the migration?  I'm not talking about save data in the call manager for reasons that I will perform a backup it first.  I ask more along the lines of - for the love of the virtual machine itself.

  1. can I migrate these 2 AMD to Intel VM, without her damage/destruction of the virtual machine?  What that is the answer may be, can you explain to me the why?  The answer to the migration of the CPU is dependent on the guest OS or what?  I ask because I did this successfully on a Windows Guest OS virtual machine, but I guess it is that Cisco makes me hesitate/question.

  You should be able to perform a cold migration. The concern is the guest operating system level.  The Cisco device is probably a Linux distro.  The distribution must use the AMD64 instruction set (Intel 64 compatible) and theoretically should migrate fine.  However, if the guest what OS was improved the AMD CPU instructions, he can expect these features when you restart.  We have at least a virtual computer in our environment that we need to stick to a certain family of Intel processor because the software license dig and binds to it, but this is the only scenario that I have met.

  2 would it not be better to each virtual machine rebuilt on the new host, rather than through migration for the purposes of the CPU?

  I feel better on the redeployment, but if the migration is successful and applications run stable, then you reaped just the benefits of virtualization.

  3. What is the recommended method to endorse these VM, before proceeding with the migration?  I'm not talking about save data in the call manager for reasons that I will perform a backup it first.  I ask more along the lines of - for the love of the virtual machine itself.

  You could do something as simple as the cloning of a copy.  Depending on how you are approved for vSphere, you can have the POS to back up your virtual machine.  You can also use a tool such as VMWare Converter or Veeam Backup and replication. Given the importance of these virtual machines, I would get at least 2 backups of different type.  You should be able to validate any backup with VMWare Workstation prior to migration.

• order cisco call manager 5.0

  When you place your order call manager 5.0, if you select the

  MCS7835I1-K9-CM50

  HW/SW unified CallMgr 5.0 7835-I1 device, 0 seats

  You have also to order

  LIC - CM5.0 - 7835-I1 =

  License CallMgr 5.0 7835-I1 device

  If you order LIC-CM-DL-1000 =

  CallManager Device License - 1,000 units

  You can also order the licenses of individual phone, for example

  SW-CCM-UL-7912

  Unit for single IP phone 7912 CallManager license

  Yes, you will need each other. MCS7835I1-K9-CM50 is material. LIC - CM5.0 - 7835-I1 = is a software. LIC-CM-DL-1000 = a license for 1,000 units. You can order these from 10 to 1 000 000 units. As indicated in the following link, different model phones consume a different number of licenses of the unit. Individual telephony licenses are also required and usually purchased with a phone.

  http://www.Cisco.com/en/us/products/SW/voicesw/ps556/products_administration_guide_chapter09186a0080531ebb.html

  I hope this helps. If so, please indicate the position.

  Brandon

• Cisco Call Manager

  Hi, I want to know whether or not our current phone system uses the CCM? Unfortunately, I know that even with our systems and next thing I know, it's that use us Cisco Configuration Professional utility to configure the phone display names and update the date & time.

  Could someone provide me with the steps to check if we use CCM/CUCM? Sorry to be a beginner.

  Call Manager Express, another acronym which is CUCME - Cisco Unified Communications Manager Express.

  CME/CUCME is function of the router, you can access it via telnet/ssh.

  CUCM can be access through GUI and SSH.

  Kind regards

  Mohammed Noor

• Cisco Call Manager / telepresence Camerras

  Looking at adding some Cisco TelePresence SX10 devices.  We need additional licenses on our AAU?

  Thank you!

  //

  You can buy telepresence for License Manager Communications room.

  "R UCL-UCM-LIC-K9" and the minor topic for ' LIC-TP-10 X-ROOM ' or ' LIC-TP-9 X-ROOM ' according to 9.x or 10.x CSR release.

  http://www.Cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-licensing/bulletin-C25-731760.html

  Note the useful message.

• Replacement of VG224 in Cisco Unified Call Manager (CUCM)

  Hello

  I'm about to replace some of the access points virtual (VG224) to one of my sites and have a few concerns:

  1. Copy configs of the old to the new VG224 will be sufficient?
  2. What needs to be done on the Cisco Unified Call Manager (CUCM) to complete the replacement VG224?
  3. Should I change the configs in Cisco Unified Call Manager if I change the IP address of the VG224 (VG224 migration to the new voice VLAN)?

  Thank you

  Yahya,

  Hope it goes well...

  V is standing for VOICE, not virtual. Vg224 is gateway224 of voice. The answers for your quastion will be...

  1 - Yes, it is sufficient.

  2 - CUCM administration page > device > gateway > find. Select your gateway, change the mac address (10 digits) of the old appliance with a new one.

  3. with the help of sccp Protocol, CUCM don't care about ip address, it's care only about mac address. If the answer is, NO.

  hope that could help

  Concerning

• Install experience with CSA 4.01 & Call Manager

  Someone at - he had luck get the Callmanager XML policy file and use with CSA agent install?

  I was not able to find the custom policy referenced in the doc, they was curious to know if anyone has installed the CSA on a Callmanager sever and what results have been.

  Thank you

  Here is the link to get the custom policy. I installed CSA on Call Manager several months ago. no problem so far.

  http://www.Cisco.com/cgi-bin/tablebuild.pl/CMVA-3DES

  Please do not forget to rate answers

  Thank you

  Travis

• Strange problem with call manager and call before all

  Not sure whether this post about unity for or CCM. I will post on both. I have a main number customers dial in. When they call this number and they do not get a response, it passes to a call handler. This call handler has an option of entry of the appellant 3. If they hit option is three transfers to an IP phone on Call Manager who is assigned to the CFA for this cell phone to people. Everything works except when the call is sent to the PSTN it sounds for time and then disconnects. This number can be called directly from the system with no problem. The cause of the disconnection on debugging is the following: because I = 0x80FF - error of interconnection of networks; not specified. Please help if you can.

  I assume you are using version transfers here. You can give it a whirl with supervised transfers?

• Cisco Security Manager integration with Cisco ACS troubleshooting

  Hi all!

  I have a problem with the integration between Cisco Security Manager and ACS. I've done the integration, but the identity of the user system doesn't have enough privileges. I know what the problem is, but I don't know how I can change the login of the ACS to the local MSC?

  I found a file that specifies the following:

  Q.

  Is there a backend script or command line interface options to change the ACS to local CicsoWorks connection module?

  A.

  To restore the server LMS ACS local user mode mode, stop the CiscoWorks

  demons and run the following script:

  NMSROOT/bin/perl ResetLoginModule.pl

  (for Solaris)

  NMSROOT\bin\perl ResetLoginModule.pl

  (for Windows)

  Then, restart the daemon.

  I did it, but does not work, any idea?

  Hello

  I guess you can try to go through the question on WSC and GBA integration troubleshooting:

  http://www.Cisco.com/en/us/docs/security/security_management/cisco_security_manager/security_manager/3.0/troubleshooting/guide/rbacts.html#wp1043629

  Few things might have gone wrong:

  1 - this command must be run on the server MCS cmd prompt (make sure that you are not on the client computer)

  2 - NMSROOT is the directory were MSC Server is installed. Is usually c:\Progra~1\CSCOpx

  3. you must stop the deamon Manager before performing this action (and restart)

  For example if the directory is the one above to reset the connection locally, you can try the following:

  net stop crmdmgtd---> that stops the daemon Manager (can be done by the services window)

  c:\Progra~1\CSCOpx\bin\perl c:\Progra~1\CSCOpx\bin\ ResetLoginModule.pl---> restores local authentication

  net start crmdmgtd---> restart the Daemon Manager

  Can you maybe try again and let me know how it goes?

  Thank you

• Issue of call manager

  We have a Manager call we use for AA to provide wishes and staff of mailbox access mailbox option and no DDI extension before you send us the receptionist (Call Manager driver Point to the monitoring console). Greeting for office hours and the other for off hours which takes messages.

  We had a request to remove greeting during the hours of office, so the rings call the pilot immediately Point, but always need wishes and message opting for hours.

  I have change the standard greeting of the current record to empty and the option after the salutation is to attempt to transfer to Pilot Point. This kind of work, but I get the system prompt to 'wait while I transfer your call', then a second or two from the Department of health before the Pilot Point rings.

  Any way I can stop the system prompt and the Ministry of health before the transfer so that the caller hears only ringtone? Here's how incoming call:

  RTC Via GW-> CTI Route Point-> Unit-> CM Point of pilot-> Attendant Console user

  TIA

  D

  Check out this thread for more information on how to replace the system with a white prompt we so used to hear you it any longer:

  http://forums.Cisco.com/eForum/servlet/NetProf?page=NetProf&type=bookmarks&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40.ee8253b/1#selected_message

  do not forget that it is not taken in charge of TAC, and the change will be deleted when you upgrade so you don't have to remember to reapply after.

  Not that you can do on the Department of HEALTH it - it is paid by the switch, not the unit.

• With Cisco Secure ACS for Windows GANYMEDE +, authentication fails with AD

  I'll put up a Cisco Secure ACS 4.2 server to act as a RADIUS server for switches and routers I use Windows 2003 server for the candidate countries.
  and an Active Directory of Windows 2003 server.  The ad server is very good, it is used for many other things.

  I've implemented ACS as defined nit it installation guide, including all the steps in the "Member Server" section of the installation guide
  When you use AD as an external database (e.g. setting up services to run with a domain administrator account, set up a machine called "CISCO"
  on the field, etc.).

  I've set the unknown user policy to use the database of Windows, if the internal database does not contain the details of the user.

  If I add a user to the internal database, authentication goes through fine, with an entry in the journal "Authentication," spent

  02-24-2010, 05:07:03, authentic failed, eXXXX, Network Administrators (NDG), X.X.X.X, (default), internal error, (get the internal error error message)

  I scoured google etc and just cannot come up with any reason why this should be the case.
  I followed all of the installation to the letter guides.  I need to get this up and running as soon as possible,
  so am eager to know if someone can help me with this one!

  Thanks and greetings

  Sharan

  George,

  Internal error is fairly generic, but a common situation, we see this error is when ACS is installed on a

  64-bit computer.  ACS would not work with the active Manager when it is installed on the 64-bit before machines

  ACS 4.2.1.

  -Jesse

• Call Manager 6.1 network problems

  I have a problem with my network drops continually calls phones or freezing.  Its States CM low features disabled.  We lose calls, phones are freezing intermittently.

  Here is the hardware configuration: MCS-7828-H3

  Platform Type 7828 3 H

  Series MX282400CM

  OS active 6.1.5.10000 - 10

  RTMT shows opt-out phones, but I don't see all devices lose connectivity with the exception of some packet losses minimal for call manager.  No other error not reported in to any device Cisco syslog for example, ping sent to all major network devices have 0 packets lost over the weekend, but 250 on 20 000 ping on the call Manager server is lost.  I replaced the cables, cords and moved from the ports of the switch with no resolution.

  CPU has never been higher than 24%

  Virtual memory never higher than 30%

  Active and Inactive partitions are 15% of disk space.

  We have a 2nd NETWORK adapter on the server, but I can't configure this 2nd NIC as a stand-alone connection for the call Manager server, than as a failover for 1 NIC.  Does anyone know how to configure this 2nd NIC to host all these servers IP services?  Is there a way to replace the NETWORK card on those servers (not on site and have yet to open this box upwards) or do I have to replace the entire server?

  Does anyone have any other suggestions on where to take my troubleshooting?

  Thanks for all the tips!

  Steve

  Please see below, your right in thinking this could be a faulty network card, cable, I suggest you also to search in your STP configuration.
  

  Error Message RTD-1-ADDR_FLAP [tanks] [dec] base10 relearning / min

  Explanation normally, MAC addresses are learned once on a port. Sometimes, when a switched network RECONFIGURES, due either manual or STP reconfiguration, addresses learned on a port are relearned on a different port.  However, if there is a port anywhere in the switched domain that is loop over itself, addresses will jump backwards between the real port and the port that is in the path to the rear port loop. In this message, [tanks] is the interface, and [dec] is the number of addresses being learned.

  Recommended action determine the actual path (port) to the MAC address. Use the ethernet controller of debugging command EXEC addr the privilege of seeing the other path-port on which the address is redisplays. Go to the switch that is connected to this port. Note that the show cdp neighbors command is useful to determine the following switch. Repeat this procedure until the port is found who receives what it transmits and remove this network port.

  Link to Error Message-RTD-1-LINK_FLAP [tanks] down/up [dec] times / min

  Explanation this message means that too many events from the bottom up link was noticed on this interface: [tanks] is the interface, and [dec] is the number of times that the link goes up and down. This could be the result of reconfiguring the port, or it might mean a faulty device at the other end of the connection.

  Recommended action if a person is to reconfigure the interface or device across the interface, ignore this message. However, if no one manipulates the interface or device at the other end of the interface, it is likely that the Ethernet transceiver at one end of the link is faulty and must be replaced.

• Call Manager Express ATA187 Firmware update

  Hello

  I recorded with Call Manager Express 9.0 to ATA187 but I have a problem for outgoing calls using DTMF, I tried to put dtmf-relay into the pool of register of voice but without success, so I decided to update the firmware.

  the problem when you go to download page you will find a .zip to the file not as before managing the .zup file and the upgrade of the firmware for the express appeal not found in any document because there is no way to upgrade through phones analgo

  No idea how upgade using any way?

  Hi mrmhar1408,

  You must upgrade the ATA 187 for the latest firmware SIP (9.2.3) using this load file, ATA187.9 - 2-3 - 1.loads. It is in the zip file available on the download section of cisco.com to the ATA-187, the name of the zip file is cmterm - ata187.9 - 2-3 - 1.zip.

  The process of upgrading of the ATA and SIP phones 187 s in SIP via CME are listed here. The process is essentially the same for phones and ATAs.

  http://www.Cisco.com/en/us/docs/voice_ip_comm/cucme/Admin/Configuration/Guide/cmeinstl.html#wp1067416

  Note that you must also have the load the copied file first in memory flash TFTP server, that would be your router CME flash.

  HTH.

  Kind regards

  Stefano.

• Compatibility of VLAN with Cisco

  Hello

  We just bought 10 x new Netgear switches (all M4100) to add to an existing Cisco infrastructure.

  Simple configuration with only 6 Valns.

  5: Admin, 30: VOIP, 101: management, 100: a set of Workstations, 102: second series of Workstations, 200: IPTV, 400: Internet, 401: Wireless Management

  All I wanted to do was: 2 last ports each switch netgear = T and all the VLANS. I have not identified all ports if I want to use in the appropriate vlan

  101 of VLAN is my Managementt Vlan. (Need to configure inter vlan routing for this to work)

  I only turned on three switches up to now and all three do not work. They work for a while and that packets but do not receive all.

  What I am doing wrong?

  What I need to get rid of the original vlan1 on the netgear?

  Is that what I need config in the STP to make these compatible with Cisco (300 and 400 series) switches.

  I use an optical backbone on Cisco and Netgear switches.

  Sincere greetings,

  OLAF

  Hi Moussa,.

  Thanks for reaching out.

  We got it working.

  Step 1: upgrade to the latest firmware.

  Step 2: Forget the MISTLETOE.

  We had a few questions about the old firmware - causing links to trunk have some incompatibility with their tag and removed the images between Cisco and Netgear brand.

  After the upgrade of the firmware that we had access to "switchport mode access" and "switchport mode trunk" orders fixing the access port and trunking issues.

  Thank you Mr President,

  OLAF