integrating the OPA rightnow cx and customer portal

Hi every one i am incorporating opa righnow cx and customer portal. I am able to see the interview on the customer portal screens, but by submitting the details, it's showing an error saying

An error occurred when loading or saving data.
For further assistance please contact support.

You can just about give me a solution for this.

I'm guessing that your RightNow site requires the transaction state field to set and you are currently does not provide a when you save the incident. Try to create an attribute of text OPA, write a rule that assigns 1 (or a State of transaction value valid), it mapping for the status of transaction on the Incident field and see what happens.

Tags: Oracle Applications

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