Similar Questions

• How can I get the feature 'Launch' catalog portal on the customer portal?

  Hi all

  I hope it's an easy question for someone more technical than me...

  We use v9.1.4 catalog portal and as the link to 'Launch' on the VM details screen, which allows the user to launch a virtual machine directly in the console.

  What we do not like, is that we cannot mark the portal catalog...

  We love the features of the customer portal and its "brandability", but we do not like that you can't launch a virtual machine shape...

  How can I copy the CatP to "Launch" feature to the CustP?

  I had a quick glance in the html code, but I couldn't see anything obvious - I'm not a very technical person! When I looked in the screen Designer, I can see the "Launch" button and the link on the Config Item details for the virtual machine screen, but its not editable. I do not see in it at all in the active Portal Catalog screen...

  Would be a good wanting someone to point me in the right direction?

  Thank you very much

  H

  It seems that you need to replace LiteAssetReview_VM.js

  function ShowHideConsoleButton()
  {
   if ((!jQuery.browser.msie && !jQuery.browser.mozilla) || jQuery("#CATALOG_PORTAL").val() != "True")
   {
   jQuery("#LaunchContainer").hide();
   }
  }
  

  Create a Custom_LiteAssetReview.js and add this in

  function ShowHideConsoleButton()
  {
   if ((!jQuery.browser.msie && !jQuery.browser.mozilla))
   {
   jQuery("#LaunchContainer").hide();
   }
  }
  

  I have not tested this, but I guess that if you uncheck the box for catalogue it will appear on the customer portal.

• When a client replies to an email, it is not shown in the history in the customer portal

  Hello

  in VSM9, when a customer answers by email, this response is attached in the call as private history, so it does not appear in the history of the customer portal. How it can be configured to show this response?

  Kind regards.

  The story being private comes FRO mthe default configuration in the admin.

  If it uses default provate then the mails are provate also.
  Maybe it's not a good indicated by the app - perhaps it should always be visible or we need other settings.

  To work around this problem, you can change the portal request to fill stories to include this type of email if they are not accessible to the general public for everyone (ACTION_TYPE and USER_RESTRICTED) with a SQL mod.

• Custom properties are not displayed on the data portal

  In my version of return of DIAdem (2011), there are features to display personalized data portal properties. If selected by right-clicking on the data portal properties would appear under the root, the group or channel where they were stored. So far I have not been able to find this menu in 2014 DIAdem. This feature has been removed?

  Hi DIAdemUser1,

  In fact, this feature has been removed.  R & D wanted caused more confusion than benefit, and I agree.  I'm sorry for you and others who liked the feature that has now disappeared.  When tiara 9.0 released custom in the data portal properties shows their data types, but this feature has been removed in favour of simplicity.  I often miss this feature, but it's for the greater good.

  Brad Turpin

  Tiara Product Support Engineer

  National Instruments

• Options to customize the customer portal?

  It is related to tide version 6.1.   Other than the color view of status adjustment options and background, is it possible to insert or change some of the wording in the portal header section or change logos?  What I hope to be able to do is to add a Production, DEV or QA identifier for each portal header.

  Oh, and I also added a new "root folder" through the client with ' = Production = ", etc. in each environment.  This new folder is displayed downstairs for an another Visual for users.

• PHP and the display of the custom Web pages

  Hi all

  I want to execute some PHP code on my display of custom web pages, but I don't know how to install it. The problem is that I don't know even what web server use Orchestrator. I thought it was Apache but I can't find the corresponding files. Could someone help me to implement this feature?

  Thank you.

  Hello!

  seems to be a problem in the tapestry-Parser.

  This should work if you use an external file for the javascript stuff:

  
  
  
  
  

  
  

  And all javascript code in voodo.js in the same directory.

  Kind regards

  Joerg

• multiple display select the elements of the

  Hello
  
  I have a multiple selection element where the user can select multiple items. I want to display selected items in the next page - one value at a time.
  
  example:-If the user selects a, b, c of the multiselect post I want to show in the next page as
  one
  b
  c
  
  what I get is a, b, and c in the next page when I view the value of the item & < item_nam >.
  
  How to display selected items multiselect one below the other?
  
  Thank you

  Hello

  One way is
  Create dynamic content of PL/SQL and enter the source of the region, something like

  DECLARE
    l_arr APEX_APPLICATION_GLOBAL.VC_ARR2;
  BEGIN
    htp.ulistOpen;
    l_arr := APEX_UTIL.STRING_TO_TABLE(:P51_EMP);
    FOR i IN 1 .. l_arr.count
    LOOP
      htp.listItem(l_arr(i));
    END LOOP;
    htp.ulistClose;
  END;
  

  Change P51_EMP to your name of the multiselect element

  Sample here
  http://Apex.Oracle.com/pls/OTN/f?p=40323:51

  BR, Jari

• When Muse will be the features of the customer portal?

  I don't want to go back to Dreamweaver, so please if you can create design sensitive, why don't you create client portals? My client wants pages for its customers where personal information can be exchanged. I read through all the pages of the forum, and there is nothing useful. If this isn't possible, would you consider this as your next project? I watched the login password widgets and they do not work. They are a thing of the group. Here, each client needs its own portal.

  Thank you, Brad. I'll check Business Catalyst.

• How to reorder the list of displayed to the customer shipping options

  Hello

  I have a list of options that include standard shipping and a burden on the Scottish Highlands & Islands for shipping. These two options are limited to the United Kingdom.

  in the drop-down menu, it displays the first option Highlands and Standard shipping second, but it makes more sense to have:

  Standard delivery

  Scottish Highlands & Islands

  How to rearrange the list displayed to customers?

  It is based on what you have created in what order in the admin.

• Modify the error pages customized in the spaces of the Webcenter Portal

  Hi all

  I use webcenter spaces 11.1.1.8.6. I need help on the following points.

  How can I create an error page customized for generic error pages that we have in the system pages as encountered error; None of the accessible Pages; Page not found; Portal not found; Not allowed. The goal is that we replace these pages with the page of the custom portal which has the appearance of portal and personalized message.

  For example. If we want to replace the profile page custom in webcenter we can create a customized our own page and create a writing of this page in the WC_PPL_COMMON_SETTING table. This will replace the profile existing and call our newly created custom page.

  Similarly, I want to know what can I do to change (like the encountered error error pages; None of the accessible Pages; Page not found; Portal not found; Not allowed).

  One way is to customize and press start to customizaing the default page. But I want to keep the default page as it is and to create my own new page, as I said to the profile.

  Thank you

  Seddik

  Hi all;

  I am able to redirect to any page of mine.

  in the file httpd.conf (under WebTier_ORACLE_HOME/instances/instance_name/config/OHS/ohs1) in the context of the virtual server configuration:

  I've added the rewrite rule and it worked.

  # VirtualHost example:

  # Almost any Apache directive may go into a VirtualHost container.

  # The first VirtualHost section is used for all applications that are not

  # Match a ServerName or ServerAlias in any block of .

  #

  #

  # ServerAdmin [email protected]

  # DocumentRoot "/ usr/local/apache2/docs/dummy-host.example.com".

  # ServerName dummy - host.example.com

  # ServerAlias www.dummy-host.example.com

  # ErrorLog "logs/dummy-host.example.com-error_log".

  # Common CustomLog "logs/dummy-host.example.com-access_log."

  #

  NameVirtualHost *: 7795

  ServerName 10.238.52.43

  ServerAlias CTSINMBPCVS01.cognizant.com

  RewriteEngine on

  RewriteOptions inherit

  # RewriteRule ^ / mylife$ / index.html [R, L]

  # RewriteRule ^ / owc_discussions$ / index.html [R, L]

  RewriteRule ^/webcenter/system/WCPageNotFound.jsp/webcenter/portal/mylife/Home/PageNotFound [L, R = 301]

  RewriteLog /tmp/rewrite.log

  RewriteLogLevel 9

  Thank you;

  Seddik

• integrating the OPA rightnow cx and customer portal

  Hi every one i am incorporating opa righnow cx and customer portal. I am able to see the interview on the customer portal screens, but by submitting the details, it's showing an error saying

  An error occurred when loading or saving data.
  For further assistance please contact support.

  You can just about give me a solution for this.

  I'm guessing that your RightNow site requires the transaction state field to set and you are currently does not provide a when you save the incident. Try to create an attribute of text OPA, write a rule that assigns 1 (or a State of transaction value valid), it mapping for the status of transaction on the Incident field and see what happens.

• Change the behavior of the fields QD customer portal

  When you connect a call via the customer portal interface (/ ServiceManager.aspx? lite) I would easily change the eay work Service and Config point QDs.

  I need them to search against the TITLE field, rather than the REF field and to find with all THE Services/CIs rather than with YOUR Service/GCS.

  Also on the review screen to call how you reference given on the ground of an Extension field rather than a kernel call Table fields.

  Thanks for you help in advance. V9.1.3

  Hi Dave,.

  We have portal application registration form with field Service QD included. And I made the same decision: it is much more convenient for the search service by its title and not by reference. The behavior can easily be changed by changing the query TABLE SERVICE_QDSearchResults:

  [SERVICE_NAME AND s.ASSET_REF LIKE: uSERVICE_NAME]

  must be changed to

  [SERVICE_NAME AND s.TITLE LIKE: uSERVICE_NAME]

  I believe you can change the behavior of field research of Config point QD (check CMDB_QDSearchResults TABLE and ASSET_QDSearchResults TABLEqueries) as well.

  To make extension of field reference use the syntax [EXTFLDV_500xxx] ([EXTFLDV_500xxx #EXTPROFILE500yy] for the profile field). Where 500xxx ir SU_FIELD reference number field.

  You should be able to add a field to the form review call using the designer.

  Regs

  Gytis

• VMware service manager - query about the customer approval task

  Hi team,

  I have a question about the customer approval task. In the workflow, there are two approval tasks: customer approval task (shown available for common to approve client portal) and the task (see sm9 for officer to approve). We wonder when opening a session a request and attach an object, the object could be shown on the customer approval task in the Web page of the portal? And how?

  Any help would be appreciated. Thank you in advance.

  Hello

  You can easily change the approval control model (LiteApprovalReview.htm) by adding a code of extra table row in the table of information request:

  
      
          
  
              
  Objects
              
  
              
  
                  (Object) 
                  [OBJSIZE]
              
              
  
                  (None)
              
              
          
      
  
  

  Then you should be able to display the list of attachments of application in the customer portal approval form.

  Is a little more difficult for the approver to open the attachment - it must have permissions to view the query. You can do this by configuring the roles system (preferred method) or by changing the query .

  Gytis

• Problems with call connected to the customer

  Hi all, long time administrator/user of the Service Manager/Infra, for the first time poster

  Came across something the other day and was just after some help/help where possibly seek to solve.

  We are currently on version 9.1.3. When installing more than 2 years ago I created a post template specific for the call connected to the customer (call screen set/IPK). I tested this on setup and I'm 100% sure used to work, but seems somehow its has stopped working. I tested it on 3 scenarios as shown below, and it only sends the confirmation message to the client when we use the customer portal;

  • Call created directly within vSM - send an e-mail to customer record
  • Mail sent to our servicedesk - send an e-mail to customer record
  • Created via the customer portal - sends an e-mail

  Could someone point me in the right direction that maybe why this happened and how I would go about solving of this? What is the feature in the MSM that allows it to be sent through the portal?

  Appreciate any feedback

  See you soon

  Each message model used in Workflow IPK rules should be specified as "IPK Workflow — Notification" message type.

• Customize the logo on the personalized Portal

  Hello

  Where and how do you want to put your own watermark in the custom portal?, writes a .htm file?

  Kind regards!

  V9

  His design of the MSM is in the designer of-> tab-> Global-> Page Header Styles tab-> main banner Image Rebranding.

  If you want to change the Portal look much more than that, you need to edit the LiteMaster.htm file.

  Portal Lite_Style.css stylesheet file could also be very useful.

  G