LaserJet Enterprise M651: M651 not start

Hi all

Recently the printer started to act up (reboots on network print jobs, restart loops etc.), and I decided a firmware update has been in the store.

I downloaded the right firmware and check the version (double and triple checked) and followed the instructions for installation of the usb.

He performed the update of the usb firmware and restarted itself.

And then nothing. Power on and it SHOWS a white screen of HP, with drums and this spinning in the backgroun until he is sitting there with its fan running.

From what I can see: red heart at the rear monitor. Green smiley face. only show white HP logo, and no text otherwise.

I have not the slightest idea of what to do to restore this back to a working unit.

Please notify.

Niteshadesc2

Thanks for your confirmation that the trainer seems to be dead.

In my first post, I say

«It powers on and DISPLAYS a white screen of HP, with drums and turns this spinning in the backgroun until he is sitting there with his fan.»

In my second post, I say:

"I am unable to access the boot menu. It hangs on the white logo of HP, with no underside of 1/8 - and it does not meet with the taps of the screen.

I don't know that you wrong about your statement that I 'should I do your way or tell you' - of course I did, and you're wrong.

Thank you for your help.

Best,

Niteshade

Tags: HP Printers

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    [File mismatch: C:\Windows\system32\userenv.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\secur32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\netapi32.dll[6.0.6000.16764]
    [File mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\wldap32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6000.16512]
    [File mismatch: C:\Windows\system32\winnsi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6000.16512]
    [File mismatch: C:\Windows\system32\gpapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\slc.dll[6.0.6000.16509]
    [File mismatch: C:\Windows\system32\gpsvc.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winsta.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\nlaapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\ncrypt.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\bcrypt.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\mpr.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\credui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\cryptui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\wintrust.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\imagehlp.dll[6.0.6000.16470]
    [File mismatch: C:\Windows\system32\dbghelp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\wininet.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\iertutil.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rtutils.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rasman.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\mprapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\activeds.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\adsldpc.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\atl.dll[3.5.2284.0]
    [File mismatch: C:\Windows\system32\certcli.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winscard.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\netplwiz.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\urlmon.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\propsys.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\xmllite.dll[1.1.1002.0]
    [File mismatch: C:\Windows\system32\mlang.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\advpack.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\apphelp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386]
    [File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\devmgr.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0]
    [File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winspool.drv[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\cscapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6000.16740]
    [File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\feclient.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\browseui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\imm32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\msctf.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\duser.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16386_none_9ea0ac9ec96e7127\gdiplus.dll[5.2.6000.16386]
    [File mismatch: C:\Windows\winsxs\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16550_none_56f0fd51b4f462f8\gdiplus.dll[hr = 0 x 80070002]
    [File mismatch: C:\Windows\system32\msrating.dll[7.0.6000.16386]
    [File mismatch: C:\Windows\system32\ieframe.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\msi.dll[4.0.6000.16386]
    [File mismatch: C:\Windows\system32\mshtml.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\msls31.dll[3.10.349.0]
    [File mismatch: C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\comctl32.dll[5.82.6000.16386]
    [File mismatch: C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_40339432230aebeb\comctl32.dll[hr = 0 x 80070002]
    [File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\printui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16609]
    [File mismatch: C:\Windows\system32\puiapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\hlink.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\imgutil.dll[7.0.6000.16386]
    [File mismatch: C:\Windows\system32\usp10.dll[1.626.6000.16386]
    [File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6000.16669]
    [File mismatch: C:\Windows\system32\msoert2.dll[6.0.6000.16480]
    [File mismatch: C:\Windows\system32\ieui.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\efsadu.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0]
    [File mismatch: C:\Windows\system32\odbc32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\oledlg.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\query.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6930.16386]
    [File mismatch: C:\Windows\system32\cabinet.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\scecli.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winhttp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6000.16386]

    Other data-->
    Office details: {5FC29B42-80DC-4BE3-B5EA-37281853FA7D}1.9.0011.06.0.6000.2.00010300.0.0.002x 32*-*-*-*-44MV389572-OEM-7332166-000212S-1-5-21-3747016915-1105364745-1034703816Hewlett-Packardlaptop Presario V6500 Hewlett-PackardF.2A 20080222000000.000000 + 000A4313507018400EE40090409India Standard Time(GMT+05:30)03HPQOEMSLIC-MPC10310312C0A25836FDBE5ACFmDbcrRY1pTOcrz4ZUZRHhpUuc0 = Microsoft Office Enterprise 2007 89388 726-2958074-6564314100Microsoft Office home and Student 20071219

    Spsys.log Content: U1BMRwEAAAAAAQAABAAAAC58AgAAAAAAYWECADAgAADCBCA/81zKARhDs/4hWdo7Xkl9D+HKpni6Sfv7jmoHEBVqqW/xcrQYytms9RtRtLWsIPXcLJpmwOfDvX0zCybmDilyQLttVIyTRhimAiUiBLOYhz3eEQj3sEGnmR0ReJ9KlWCJouxq6PAIwHwHVMfvNauSbFvmaTCDPKtQZQFIQcDXIAwFGl6D9S/GUDYecePFRKM/leS97bxOVVm9fICZUkfHdDNbo72qUqYYmAlRJO05+WV1r70w2O6Pl99gqTnSYR4j0FashTOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=

    License data-->
    The software licensing service version: 6.0.6000.16509
    Name: Windows Vista HomeBasic edition
    Description: operating system Windows - Vista, channel OEM_SLP
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600021-02-16393-6000.0000-0492008
    Installation ID: 234075993312598255872244522405847072649516093605215141
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use license URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial product key: 44MV3
    License status: licensed

    --> HWID data
    Current Hash HWID: QAAAAAEABwABAAIAAgABAAAAAwABAAEAnJ9ERYTHdhu84yC + gASIzAaYmGC6ZEQsznDy9J4v6lrYfiqsrFZ4qg is

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC APIC PTLTD
    FACP NVIDIA MCP67-M
    SRAT AMD HAMMER
    HPET PTLTD HPETTBL
    START PTLTD $SBFTBL$
    MCFG MCFG PTLTD
    TCPA Phoenix x
    SSDT PTLTD POWERNOW
    SLIC SLIC-MPC HPQOEM

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    I applied my common sense and defragmented the dirives then sfc/scannow, and it worked. Cryptographic Services said when I began to log in as network account. So my problem is solved. Now, windows update works fine.

    Interestingly, Microsoft Fix it, says it cannot start the Cryptographic Services. Are God, while the _____ you supposed to difficulty? It made Internet Explorer icon on my desktop and other places.

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