iOS 10, screen will not auto dim.

Hello

Since I updated to 10, my lock screen and home on my iPhone TO will not be automatically dim or turn off.

I've updated my lock screen auto to a 30 second time out, but if I press the home button or receive a notification; the screen stays on indefinitely.

Hi there, CyrenaH!

Thank you for joining the communities Support from Apple! Looks like you have a problem with the iPhone not dimming properly. I know how it is important to be sure that the iPhone does not stay on at all times! The good news is that there are a few steps, you can try to get this support! First of all, read this article with the steps to restart your iPad, iPhone or iPod touch.

The next thing you might want to try going in settings of the iPhone and then Reset. Once there, tap reset all settings. This will reset the settings of the iPhone, but does not erase personal information such as pictures, music or contacts. However, it will remove a connection Wi - Fi and VPN settings, so do not forget, you have these settings and passwords ready for iPhone upward starting.

If this does not work, it would be a good idea to make sure that there is not a problem of software as the cause of this for you.

  1. Read this article to know the steps for backing up your iPhone, iPad, and iPod touch.
  2. Use this article for steps to use iTunes on your Mac or PC to restore the iPhone, iPad or iPod to factory settings.
  3. Once this done, set the phone like new and the phone to see if the issue is still being tested. Follow this link to restore your iPhone, iPad or iPod touch from a backup

Have a great day!

Tags: iPhone

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