IP phone Agent state

Similar Questions

• IP phone Agent Login

  Hi all

  We use a 4.0 (5) IPCCX bonus for our call centres. CRS Server meets with CCM 4.1.3.

  I can set up services in CCM so that Agents can connect through an IP phone. Extension mobility of IP phones users. So before a connection Agent for answering calls, it needs to connect to the phone for its extension as a normal of the IP phone user. Then the agent should connect to answer calls to the hotline.

  Problem:

  After connection via IP Phone Agent agents, the phone screen shows CSQ Stats, the ID of the Agent and queued calls waiting. When an incoming call and agent answers the call, the phone screen switch back to the Extension mobility login window. When agent ended the call and put down the phone, the display of the telephone remains in the connection window Extension mobility. Is there a way to make the phone screen to return to the window of the Agent?

  Help, please. Thank you.

  When you run Extension mobility in IPCC Express, to implement these actions regarding the association of the device:

  RMUser associated with all the phones that an agent has the ability to use the phone needs.

  Associate the agent Extension mobility profile.

  http://www.Cisco.com/en/us/products/SW/custcosw/ps1846/products_qanda_item09186a00802444f6.shtml

  Refer to the connection of a single button.

  http://www.Cisco.com/en/us/products/SW/custcosw/ps1846/products_tech_note09186a008029e6d5.shtml

• CSQ or SKILL information in IP phone Agent

  Hello

  I use IPCC Express Enhanced 4.0.4 CSQ 9 and 10 skills

  Is possible to see agent what the CSQ or skills has been chosen by the appellant using the IP with ADC 6.1.4 phone Agent you

  I want to have the same information displayed in Figure 5. Cisco Unified phone Agent Skill statistics display available in the following link, but I think is available in Version 4.5 (is correct?)

  http://www.Cisco.com/en/us/products/SW/custcosw/ps427/products_data_sheet09186a0080091de7.html

  Thanks in advance

  André Lomonaco

  Yes, it is only available in version 4.5

• IP phone agent

  I would like to install the IP phone Agent, but I'm having a hard time to locate the IPAgentInitial.jsp file on my system. In the analysis, it tells you that a file named IPAgentInitial.class contains the execution but I can't find this file either. I guess that the file can be extracted from the .class file but not really sure. Any help would be appreciated.

  Hello

  The class file is a compilation of a jsp file. The jsp file contains the source code of the class file. Cisco doesn? t include the jsp in CRS files, so if you want to access the code for the class, you will need to use a decompiler for a class file.

  When you call a jsp from a URL file, you are automatically redirected to the class file.

  Hope this helps,

  Juan Luis

• The phone queue stats

  I have a client who would like the agents must be able to view the stats on their phone line, as well as the Office of the agent. Could someone point me in the right direction?

  Hello

  Therefore, here.

  The setup of the example is as follows. First of all, a few basic terms I use in the script.

  -cc - aw: it the name of the server running the script. Is the Server Admin CIM Workstation (AW) (the script pulls information from the local database (127.0.0.1) using SQL auth (it is very important: you must have mixed auth mode enabled in SQL server, if you installed AW according to Cisco docs, you should already have it activated))

  -vialia: the name of the instance of the installation of the ICM. This means, on the AW server we can see two databases CIM: vialia_awdb (information AW), vialia_hds (based on historical data). We only need first here.

  -statreader: the account name we are connecting to SQL server. This should, of course, have the necessary rights enabled for the vialia_awdb database (public and db_owner should be OK, but you can play with restrictions)

  - [email protected] / * /: the password for the above account

  -url =http://cc-aw/stats/sg_boston.asp: this is the URL of the script. Otherwise, the name of the script itself is sg_boston.asp (display of the information on the skills of Boston Group) and is saved in the C:\Inetpub\wwwroot\stats\ folder. You may need to give him the run script permission.

  -5099: is the SkillTargetID of the Group of skills that we want to see the information. It is, for example, the SkillTargetID of the skills of Boston group. You can find the SkillTargetID of all groups of skills in the vialia_awdb.dbo.Skill_Group table (try SELECT * FROM vialia_awdb.dbo.Skill_Group in Query Analyzer for the complete list)

  Very large lines in the script:

  Response.AddHeader "Refresh", "10; URL =http://cc-aw/stats/sg_boston.asp"

  This adds a header, instructing the phone to recharge the (same) script every 10 seconds.

  oConn.Open "driver = {SQL Server}; Server = 127.0.0.1; UID = statreader; pwd =[email protected] / * /; database = vialia_awdb ".

  For uid, pwd, and database values: see the explanation above.

  So please change all these values!

  It is always good to try the script in your favorite web browser. If you get an XML object with some realistic figures, so everything is OK, you can set the URL in the form of inactive URL on phones of officers.

  If you get an error message, then:

  -check if the script itself is accessible by IIS,

  -Execute permission enabled?

  -OK SQL Login?

  Have fun. And please let me know.

  P. S.

• Monitoring Apache with a custom agent State

  Hi people,

  Foglight includes an ApacheSvr agent in the cartridge of the BONE that monitors Apache locally by analyzing the history of the Apache access.

  Some Quest engineers have collaborated on an agent based on a script that monitors the Apache remote by analyzing the output generated by the page Status of Apache.

  This information is available when apache httpd is compiled with the "mod_status" module and ExtendedStatus is now as described in: http://httpd.apache.org/docs/2.0/mod/mod_status.html

  When activated, the Apache /server-status page looks like http://www.apache.org/server-status

  The agent script runs under Unix. It collects, analysis and reports 21 measures focused on the Apache Foglight.

  If you are interested in this agent custom, especially if you have Apache status active on your site and would like to beta test the agent and providing feedback, please respond.

  Kind regards

  Brian Wheeldon

  I would like to help test!

• IP phone Agent in HA environment

  We have IPCC 4.05 has.

  To use IPPA in an environment HA will create 2 intellectual property services in Bishop's call.? 1 service pointing to each server?

  Or is there a service that can be used that will try a server then Server B?

  Thank you

  Trae

  Trae,

  You are right, you will need to create two Services of IP telephony in call manager. 1 service pointing to each server UCCX.

  I saw a few attempts to use DNS or server load balancing to work around this problem. However, at the end of the day setting up two services seem to work best.

• ICT Agent OS Desktop and IP phone connection...

  Hi all

  Is it possible to use the connection IP phone or something similar to log agents in groups of skills via the handset if/when the Office CTIOS Toolkit isn't available? (Computer problems etc...)

  We use the IPCC Enterprise 7.1 (4).

  Thank you

  IP phone Agent service is supported only with CAD not CTI OS. I belive Cisco Advanced Services has an application similar to the IP phone Agent, so you will need to contact them for this.

  HTH,

  Chris

• Discover the State of the agent (18) composer initialization error: could not join the domain (expected 815 seconds)

  Hi all

  My Active Directory, View Manager, composer and vmware vcenter are all on windows 2008 R2.

  I took a spanshot of Windows XP SP3 with DHCP setting, installed vmware tools, see agent installed, firewall disabled, the Member of domain etc.

  When I tried to clone the snapshot XP to several XPs with the pool creation process it get error in personalization with error, below

  *03/10/10 18:01:49 IST: View Composer agent State (18) initialization error: could not join the domain (expected 815 seconds)*.

  Help, please.

  Thank you

  Selim Desai

  VCP410

  Take a look at http://communities.vmware.com/message/1613937

  the solution has been http://support.microsoft.com/kb/944043/en-us

  André

• "View Composer agent initialization state random error.

  We use 4.0.1 build-233023 with linked clones with persistent desktop computers and we get "View Composer agent State (6) initialization error: unknown failure (expected 0 seconds)" errors that occur randomly after commissioning.  I've read several articles that indicate to restart the virtual machine will fix that, while it's very embarrassing that it works.

  However, we receive this error on the VMS, after commissioning and users have already connected to the virtual computer.  So if the VM goes to an error state, users get an error indicating that the office is not available!  A restart/reset of the user's virtual machine will correct this, but it would not be feasible.

  A - someone to find a permanent solution to this?

  Thank you very much!

  Food for thought: I removed all the variables unnecessary excesses on the 'Run' button and changed my script to restart to wait 30 seconds to run.  This time, the refresh of the Office were 0 errors (usually I see 1 or 2 with the initial thrust).  Once is not a trend, but I wanted to throw it out there.  The other thing, we've changed is diminished the simultaneous provision to the vCenter server to '1' (just in case this error is caused View Composer have too busy).  I will update if things do not work in the long term with the fixes above.  Thank you!

  Brandon

• State of the agent - HostName

  Is it possible to change the host name to the agent (WindowsAgent), located under AgentStatus? Are you forced to remove the agent and add it with the new host name?

  Under Administration | Agents | State of the agent.
  Select an agent
  Select Edit properties.
  The host at the top of the page (not the hostname on the bottom).

  The host name that appears at the top of the page is discovered by the agent's host name.

  It is an agent of property that cannot be changed. If you want to change it, you must delete and re-create the agent.

  As you note, the hostname associated with the measures collected is editable. This is the name that appears in the monitoring dashboards.

  Kind regards

  Brian Wheeldon

• Agent ringing the timer on IPCC Express 3.5

  Hello

  I have IPCC express 3.5 with groups and agents defined.

  When the client calls and the agent is ready, it sounds on the phone of the agent. But if

  Agent is not responding, it rings three times and that call go to queue.

  How can I amplify this ringtone on IPCC express timer?

  Thank you

  Hi Leo,

  I think it's the doc that you referenced :)

  Change the Agent state on "Ready" after not answering a call

  The good doc.

  http://www.Cisco.com/en/us/products/SW/custcosw/ps1846/products_qanda_item09186a0080227b1b.shtml

  I hope this helps!

  Rob

• Failure of Windows Update 7.4.7600.226 agent 80070643

  Hello. I am running Vista Business SP1 on a Dell XPS 1330 (SP2 installs not - nor will be Office 2007 SP2). A few serious mistakes and used system restore, but also of Uniblue Registry booster...

  I can now reach my RAID (Zyxel) drive, but can't do Windows updates... ideas?

  I did the following:
  RELOADED .NET according to http://support.microsoft.com/kb/KB976982 
  Run the System Update tool [CheckSUR] everything is OK
  Run the microsoft FixIt 50202 (in normal and aggressive mode) according to the http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/bfbdec70-e928-47ee-b073-665c4851bf4c and
  http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/f9f231f9-b44a-4fb3-94b1-2c20b396da60/ by using a clean boot...
  Tried to install both winupdate downloaded and executed directly via...
  However, I can't find MSI logs, although I tried to create detailed according to the http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/c0206643-31e7-4c17-98f5-21897e604f20... before the installation of the system.

  I noticed that the following places have files with version.226 number:

  C:\Windows\winsxs\x86_microsoft-Windows-w... owsupdateclient - aux_31bf3856ad364e35_7.4.7600.226_none_cf8a5c896f5cdb1e a.226 of: c:\windows\system32\wuapi.dll c:\windows\system32\wups.dll c:\windows\system32\wudriver.dll

  C:\Windows\winsxs\x86_microsoft-Windows-w... wsupdateclient - core_31bf3856ad364e35_7.4.7600.226_none_e979223d5b9c821b a.226 of: Wuauclt.exe c:\windows\system32\wuaueng.dll Wups2.dll

  BUT others are not, and Registry booster remove a link to a while ago...
  
  C:\Users\NigelE\AppData\Roaming\Uniblue\RegistryBooster 2009\history\091107-170724_repair.xml

   

  C:\Users\NigelE\AppData\Roaming\Uniblue\RegistryBooster 2009\history\091105-111306_repair.xml

  I can find a log of update of windows that has no mistakes...:
  2009-11-28 16:52:51:404 1468 e78 at THE # to THE: initialization of automatic updates.
  2009-11-28 16:52:51:404 1468 e78 to # approval type: download prior notification (user preference)
  2009-11-28 16:52:51:744 1468 e78 only to THE delayed finish to initialize
  2009-11-28 16:52:52:049 1468 e78 report * report: initialization of static data to report *.
  2009-11-28 16:52:52:049 1468 e78 report * OS Version = 6.0.6001.1.0.65792
  2009-11-28 16:52:52:049 1468 e78 report * OS Product Type = 0 x 00000006
  2009-11-28 16:52:52:114 1468 e78 report * computer brand = Dell Inc.
  2009-11-28 16:52:52:114 1468 e78 report * computer model = XPS M1330
  2009-11-28 16:52:52:114 1468 e78 report * Bios revision = A15
  2009-11-28 16:52:52:114 1468 e78 report * name of Bios = Phoenix ROM BIOS PLUS Version 1.10 A15
  2009-11-28 16:52:52:114 1468 e78 report * the Bios Release Date = 2008-12 - 26 T 00: 00:00
  2009-11-28 16:52:52:114 1468 e78 report * locale ID = 2057
  2009-11-28 16:57:33:578 1468 1330 to THE trigger to THE detection through DetectNow API
  2009-11-28 16:57:33:578 1468 1330 detection to trigger (interactive)
  2009-11-28 16:57:33:578 1468 e78 at THE #.
  2009-11-28 16:57:33:578 1468 e78 at THE # START # to THE: research updates
  2009-11-28 16:57:33:578 1468 e78 at THE #.
  2009-11-28 16:57:33:578 1468 to THE e78<## submitted="" ##="" au:="" search="" for="" updates="" [callid="">
  2009-11-28 16:57:33:578 1468 14 d 4 Agent *.
  2009-11-28 16:57:33:578 1468 14 d 4 Agent * START * Agent: finding updates [CallerId = AutomaticUpdates]
  2009-11-28 16:57:33:578 1468 14 d 4 Agent *.
  2009-11-28 16:57:33:578 1468 14 d 4 Agent * Online = Yes; Ignore download priority = No
  2009-11-28 16:57:33:578 1468 14 d 4 Agent * criteria = "IsInstalled = 0 and DeploymentAction = 'Installation' or IsPresent = 1 and DeploymentAction = 'Uninstall' or IsInstalled = 1 and 'Installation' and = 1 RebootRequired = DeploymentAction or IsInstalled = 0 and DeploymentAction = 'Uninstall' and RebootRequired = 1".
  2009-11-28 16:57:33:578 1468 14 d 4 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}
  2009-11-28 16:57:33:578 1468 14 d 4 Agent * scope of search = {Machine}
  2009-11-28 16:57:33:578 1468 14 d 4 Installation checking for SelfUpdate agent
  2009-11-28 16:57:33:609 1468 14 d 4 configuration Client version: Core: 7.2.6001.788 to the: 7.2.6001.788
  2009-11-28 16:57:33:656 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
  2009-11-28 16:57:33:703 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:33:828 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
  2009-11-28 16:57:33:875 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:33:890 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
  2009-11-28 16:57:33:890 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:34:031 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
  2009-11-28 16:57:34:031 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:34:031 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
  2009-11-28 16:57:34:046 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:34:467 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
  2009-11-28 16:57:34:467 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:34:577 1468 14 d 4 Agent looking for updates auth cab for 7971f918-a847-4430-9279-4a52d1efe18d to http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab service
  2009-11-28 16:57:34:577 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
  2009-11-28 16:57:34:577 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:34:623 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
  2009-11-28 16:57:34:639 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:34:639 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
  2009-11-28 16:57:34:655 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:34:701 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
  2009-11-28 16:57:34:701 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:34:701 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
  2009-11-28 16:57:34:717 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:34:764 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
  2009-11-28 16:57:34:764 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:34:764 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
  2009-11-28 16:57:34:779 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:34:967 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
  2009-11-28 16:57:34:967 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:35:013 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
  2009-11-28 16:57:35:029 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:35:435 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
  2009-11-28 16:57:35:435 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:35:528 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
  2009-11-28 16:57:35:544 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:35:591 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
  2009-11-28 16:57:35:591 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:35:684 1468 14 d 4 Installation determine whether a new configuration manager should be downloaded
  2009-11-28 16:57:35:731 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
  2009-11-28 16:57:35:747 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:35:747 1468 14 d 4 Setup Manager SelfUpdate unnecessary update: current version: 7.4.7600.226, required version: 7.4.7600.226
  2009-11-28 16:57:35:778 1468 14 d 4 Installation assessment applicability of the installation package ' ActiveX-SelfUpdate-WUClient ~ 31bf3856ad364e35 ~ x 86 ~ ~ 7.4.7600.226;
  2009-11-28 16:57:37:447 installation installation package 1468 14 d 4 "ActiveX-SelfUpdate-WUClient ~ 31bf3856ad364e35 ~ x 86 ~ ~ 7.4.7600.226" applies, but is already staged; It will not be downloaded.
  2009-11-28 16:57:37:447 1468 14 d 4 Installation assessment applicability of the installation package ' WUClient-SelfUpdate - to the TopLevel ~ 31bf3856ad364e35 ~ x 86 ~ ~ 7.4.7600.226;
  2009-11-28 16:57:37:572 installation installation package 1468 14 d 4 "WUClient-SelfUpdate-aux-TopLevel ~ 31bf3856ad364e35 ~ x 86 ~ ~ 7.4.7600.226" applies, but is already staged; It will not be downloaded.
  2009-11-28 16:57:37:572 1468 14 d 4 Installation assessment applicability of the installation package ' WUClient-SelfUpdate-Core-TopLevel ~ 31bf3856ad364e35 ~ x 86 ~ ~ 7.4.7600.226;
  2009-11-28 16:57:37:743 installation installation package 1468 14 d 4 "WUClient-SelfUpdate-Core-TopLevel ~ 31bf3856ad364e35 ~ x 86 ~ ~ 7.4.7600.226" applies, but is already staged; It will not be downloaded.
  2009-11-28 16:57:37:743 1468 checking configuration SelfUpdate 14 d 4 filled.  SelfUpdate is required.
  2009-11-28 16:57:37:743 1468 14 d 4 Installation download binary files required for SelfUpdate
  2009-11-28 16:57:37:743 binary configuration download of SelfUpdate of 1468 14 d 4 successful
  2009-11-28 16:57:37:743 1468 agent Setup from 14 d 4 SelfUpdate
  2009-11-28 16:57:37:743 1468 14 d 4 installation caution: allowing the installation of hanging for interactive installation.
  2009-11-28 16:57:37:759 1468 14 d 4 Misc validation signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
  2009-11-28 16:57:37:775 1468 14 d 4 Misc Microsoft signed: Yes
  2009-11-28 16:57:37:775 1468 14 d 4 report REPORT EVENT: 2009-11-28 16:57:37:775 - 0000 1 201 101 {C14D84FD-720D-47B9-B798-7F3661456AA2} {E2FF4526-97D7-4926-8E75-295DBA39C6BF} 1 0 content SelfUpdate success install Installation pending.
  2009-11-28 16:57:39:927 1468 14 d 4 installation launch WuSetupV.exe to complete SelfUpdate
  2009-11-28 16:57:39:927 1468 14 d 4 WuSetupV.exe Setup successfully launched
  2009-11-28 16:57:39:927 1468 14 d 4 Agent * WARNING: jump scan, automatic update control returned 0x8024001B
  2009-11-28 16:57:40:005 1468 14 d 4 Agent * WARNING: exit code = 0x8024001B
  2009-11-28 16:57:40:005 1468 14 d 4 Agent *.
  2009-11-28 16:57:40:005 1468 14 d 4 Agent * END * Agent: finding updates [CallerId = AutomaticUpdates]
  2009-11-28 16:57:40:005 1468 14 d 4 Agent *.
  2009-11-28 16:57:40:005 1468 14 d 4 Agent WARNING: customer WU didn't search for the update with error 0x8024001b
  2009-11-28 16:57:40:005 1468 6dc to THE > # RETURN # to THE: research updates [CallId = {68F59229-6B9D-4A28-BEBE-315249AD8459}]
  2009-11-28 16:57:40:005 1468 6dc to # WARNING: reminder of search failed, result = 0x8024001B
  2009-11-28 16:57:40:005 1468 6dc to # WARNING: could not find the updates with the error code 8024001
  2009-11-28 16:57:40:005 1468 6dc to THE #.
  2009-11-28 16:57:40:005 1468 6dc to # END # in THE: research updates [CallId = {68F59229-6B9D-4A28-BEBE-315249AD8459}]
  2009-11-28 16:57:40:005 1468 6dc to THE #.
  2009-11-28 16:57:40:286 3020 1278 Misc = logging initialized (build: 7.4.7600.226,:-0000) tz =)
  2009-11-28 16:57:40:286 3020 1278 Misc = process: C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe
  2009-11-28 16:57:40:286 3020 1278 SelfUpdate to run Setup installation
  2009-11-28 16:57:40:349 1468 e78 at THE # to THE: initialization of automatic updates.
  2009-11-28 16:57:40:395 1468 e78 configuration Service closing while the installation program is underway.  Try to download the binaries of the customer base
  2009-11-28 16:57:40:395 1468 e78 program installation tries to close the open windows of the Explorer Windows Update
  2009-11-28 16:57:41:565 1468 e78 Setup try to unload unused libraries of svchost
  2009-11-28 16:57:45:403 1468 e78 Setup try to unload the binaries of the event log service
  2009-11-28 16:57:45:684 1468 e78 Service *.
  2009-11-28 16:57:45:684 1468 e78 Service * END * Service: out of Service [exit code = 0 x 240001]
  2009-11-28 16:57:45:684 1468 e78 Service *.
  2009-11-28 16:57:46:370 3020 1278 installation installation of the installation package ' WUClient-SelfUpdate-Core-TopLevel ~ 31bf3856ad364e35 ~ x 86 ~ ~ 7.4.7600.226;
  2009-11-28 16:58:25:292 3020 1278 installation caution: the installation of CBS failed, error = 0 x 80070643
  2009-11-28 16:58:25:292 3020 1278 installation caution: installation of the installation package ' WUClient-SelfUpdate-Core-TopLevel ~ 31bf3856ad364e35 ~ x 86 ~ ~ 7.4.7600.226 ' has failed, error = 0 x 80070643
  2009-11-28 16:58:25:292 3020 1278 Setup FATAL: cannot install the package, error = 0 x 80070643
  2009-11-28 16:58:25:292 3020 1278 installation caution: applicable no install packages installation, error = 0 x 80070643
  2009-11-28 16:58:26:010 1468 1318 Misc = logging initialized (build: 7.2.6001.788, tz:-0000) =)
  2009-11-28 16:58:26:010 1468 1318 Misc = process: C:\Windows\system32\svchost.exe
  2009-11-28 16:58:26:010 1468 1318 Misc = Module: c:\windows\system32\wuaueng.dll
  2009-11-28 16:58:26:010 1468 1318 Service *.
  2009-11-28 16:58:26:010 1468 1318 Service * START * Service: Service startup
  2009-11-28 16:58:26:010 1468 1318 Service *.
  2009-11-28 16:58:26:665 1468 1318 Agent * WU client version 7.2.6001.788
  2009-11-28 16:58:26:665 1468 1318 Agent * Base Directory: C:\Windows\SoftwareDistribution
  2009-11-28 16:58:26:681 1468 1318 Agent * access type: no proxy
  2009-11-28 16:58:26:681 1468 1318 Agent * network state: connected
  2009-11-28 16:58:26:993 1468 1318 installation reboot after SelfUpdate Service
  2009-11-28 16:58:26:993 1468 1318 version of the configuration Client: Core: 7.2.6001.788 to the: 7.2.6001.788
  2009-11-28 16:58:26:993 1468 1318 installation caution: SelfUpdate package ' WUClient-SelfUpdate-Core-TopLevel ~ 31bf3856ad364e35 ~ x 86 ~ ~ 7.4.7600.226 "installation failed, hr = 80070643
  2009-11-28 16:58:27:320 1468 1318 report * report: initialization of static data to report *.
  2009-11-28 16:58:27:320 1468 1318 report * OS Version = 6.0.6001.1.0.65792
  2009-11-28 16:58:27:320 1468 1318 report * OS Product Type = 0 x 00000006
  2009-11-28 16:58:27:383 1468 1318 report * computer brand = Dell Inc.
  2009-11-28 16:58:27:383 1468 1318 report * computer model = XPS M1330
  2009-11-28 16:58:27:383 1468 1318 report * Bios revision = A15
  2009-11-28 16:58:27:383 1468 1318 report * name of Bios = Phoenix BIOS ROM PLUS Version 1.10 A15
  2009-11-28 16:58:27:383 1468 1318 report * the Bios Release Date = 2008-12 - 26 T 00: 00:00
  2009-11-28 16:58:27:383 1468 1318 report * locale ID = 2057
  2009-11-28 16:58:27:882 1468 1318 Setup FATAL: SelfUpdate core package installation failed, err = 0 x 80070643
  2009-11-28 16:58:28:615 1468 166C Agent * Agent: initialization of Windows Update Agent *.
  2009-11-28 16:58:28:615 1468 166C Agent * Agent: initialization of the global parameters cache *.
  2009-11-28 16:58:28:615 1468 166C Agent * WSUS server:
  2009-11-28 16:58:28:615 1468 166C Agent * state WSUS server:
  2009-11-28 16:58:28:615 1468 166C Agent * target group: (Unassigned Computers)
  2009-11-28 16:58:28:615 1468 166C Agent * Windows Update access disabled: No.
  2009-11-28 16:58:30:237 1468 166C DnldMgr Download manager restoring 0 downloads
  2009-11-28 16:58:30:253 1468 166C to THE # to THE: initialization of automatic updates.
  2009-11-28 16:58:30:253 1468 166C to # approval type: download prior notification (user preference)
  2009-11-28 16:58:30:253 1468 1318 Service * Service restarted after self updated
  2009-11-28 16:58:30:253 1468 1318 Service WARNING: cannot read selfupdate rear handle with error 0x800700cb environment variable
  2009-11-28 16:58:30:253 1468 166C to THE delayed finish initialization
  2009-11-28 16:58:31:345 3020 1278 WuSetup installation is complete.  Exit code is 0x00000000
  2009-11-28 16:58:32:889 1468 14e0 report REPORT EVENT: {FD0D28CF-27EA-4DC1-9207-FCDF4126052F} 2009-11-28 16:58:27:882 - 0000 1 182 101 {E2FF4526-97D7-4926-8E75-295DBA39C6BF} 1 80070643 SelfUpdate error content install Installation error: Windows failed to install the following update with error 0 x 80070643: central to Windows Update.
  2009-11-28 17:00:07:545 1468 1318 Shutdwn declined the user update to stop
  2009-11-28 17:00:07:545 1468 1318 to THE to THE initiates service stop
  2009-11-28 17:00:07:545 1468 1318 at THE # to THE: initialization of automatic updates.
  2009-11-28 17:00:07:716 1468 1318 Service *.
  2009-11-28 17:00:07:716 1468 1318 Service * END * Service: out of Service [exit code = 0 x 240001]
  2009-11-28 17:00:07:716 1468 1318 Service *.
  2009-11-28 19:07:35:775 1536 170 Misc = logging initialized (build: 7.2.6001.788, tz:-0000) =)
  2009-11-28 19:07:36:227 1536 170 Misc = process: C:\Windows\system32\svchost.exe
  2009-11-28 19:07:36:305 1536 170 Misc = Module: c:\windows\system32\wuaueng.dll
  2009-11-28 19:07:35:775 1536 170 Service *.
  2009-11-28 19:07:36:461 1536 170 Service * START * Service: Service startup
  2009-11-28 19:07:36:679 1536 170 Service *.
  2009-11-28 19:07:37:101 1536 170 Agent * WU client version 7.2.6001.788
  2009-11-28 19:07:37:101 1536 170 Agent * Base Directory: C:\Windows\SoftwareDistribution
  2009-11-28 19:07:37:179 1536 170 Agent * access type: no proxy
  2009-11-28 19:07:37:257 1536 170 Agent * network state: connected
  2009-11-28 19:07:37:631 1536 170 installation caution: SelfUpdate is in an error state
  2009-11-28 19:08:22:653 1536 170 Agent * Agent: initialization of Windows Update Agent *.
  2009-11-28 19:08:22:653 1536 170 Agent * Agent: initialization of the global parameters cache *.
  2009-11-28 19:08:22:653 1536 170 Agent * WSUS server:
  2009-11-28 19:08:22:653 1536 170 Agent * state WSUS server:
  2009-11-28 19:08:22:653 1536 170 Agent * target group: (Unassigned Computers)
  2009-11-28 19:08:22:653 1536 170 Agent * Windows Update access disabled: No.
  2009-11-28 19:08:22:980 1536 170 DnldMgr Download manager restoring 0 downloads
  2009-11-28 19:08:23:011 1536 170 to THE # to THE: initialization of automatic updates.
  2009-11-28 19:08:23:011 1536 170 to # approval type: download prior notification (user preference)
  2009-11-28 19:08:23:027 1536 170 to THE delayed finish initialization
  2009-11-28 19:08:23:183 1536 170 report * report: initialization of static data to report *.
  2009-11-28 19:08:23:183 1536 170 report * OS Version = 6.0.6001.1.0.65792
  2009-11-28 19:08:23:183 1536 170 report * OS Product Type = 0 x 00000006
  2009-11-28 19:08:23:214 1536 170 report * computer brand = Dell Inc.
  2009-11-28 19:08:23:214 1536 170 report * computer model = XPS M1330
  2009-11-28 19:08:23:214 1536 170 report * Bios revision = A15
  2009-11-28 19:08:23:214 1536 170 report * name of Bios = Phoenix BIOS ROM PLUS Version 1.10 A15
  2009-11-28 19:08:23:214 1536 170 report * the Bios Release Date = 2008-12 - 26 T 00: 00:00
  2009-11-28 19:08:23:214 1536 170 report * locale ID = 2057

  Any ideas Please on how to solve this problem? Am out...

  Zonker

  See the link for an analysis of the error 643 below.
  Error Code 643 Thread
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Cannot route calls to agents

  Need help, please.

  What should I do to route calls to the skill of the agent group in ICM?

  When I put script just a label - it works fine, when I put the skills group - nothing works...

  I try to call of the ip phone to the ip phone agent through point of road CM in LABORATORY

  What I've done wrong?

  I did everything according to the guides of the CIM:

  Added labels agents, services, skills, target of the device groups, and he attributed all with each other

  But I don't understand why I have to assign network trunk group to the Group of skills or services?

  Thanks

  Alex

  The script has successfully validated without errors?

  You watch the script to see where it fails? It is a failure to the skillgroup node?

  Do you have any officer connected and ready to accept the call to this skill?

  You assign it NTG to the operational skills or services. You create routes for skills / services and when you reference a skill in the skillgroup node, the corresponding route will automatically select when you close the node.

  If you don't have the loan officer in this talent and the script fails on the skillgroup node, check the target config (devType CiscoPhone /DN XXXX) device

  In addition, the telephone set itself must be associated with the "pguser" in call manager. Will this work?

  Please rate of messages

• My samsung phone does not work on Windows 7.

  Original title: My samsung phone peripheral States does not properly I want to copy on the music via usb. I also have worelss if I can do it?

  He worked before resetting my phone and now it will not work.

  Hello

  1. do you mean that the Samsung phone is not detected on the Windows 7 computer?

  2. What is the brand and model of the computer and the phone?

  If the Samsung phone and computer are able to transfer via Bluetooth, you can try to transfer and see if that helps.

  Note: for more information and how to transfer you can refer to the manual that came with the computer and the phone.

  You can also try the following and see if that helps.

  Method 1: Try with different USB ports and the cables and see if that helps.

   

  Method 2: Check if the phone is detected on another computer with the same cable.

   

  Method 3: Run that fix the following:

  Hardware devices do not work or are not detected in Windows:

  http://support.Microsoft.com/mats/hardware_device_problems/en-us