iPad blocked - requesting an activation code

Hi all

My GF was using his iPad and all of a sudden the phone off and turn it back on.

She was only web browsing when below that's happened.  She is recorded in its iTunes and iCloud connections on his iphone without any problem.  Even with his iPad. No idea what it is.

We even tried to restore in iTunes, but he always asks the information below.

She got a white screen with the following text:

ACTIVATE iPAD

This iPad is currently bound to a ([email protected]) Apple ID.  Log in with the Apple ID that was used to put in place this iPad.

Apple ID

Password

There is a bit of Activation help I clicked.  Says "a password is required to activate this device because its owner has used find my iPhone to establish links with their ID to Apple."

If this is your device, enter the Apple ID and password you to configure iCloud.

Followed by some, more info on help - it's why I'm here to meet people!

This device purchased second hand? If yes then then the original owner should be contacted (e) to remove the lock of the activation

If your RS is the first owner of the device - check if the device appears in Find iPhone when it connects to https://www.icloud.com and from there - delete it

If the device is not seen there - make Apple or an authorized with a proof of ownership and identity and Apple Service Center will help you remove this lock

Tags: iPad

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