iPad Pro not responding and the screen is black HT6671

I am an owner of Pro iPad with multiple daily closing down and the repeated failures to restart even with a "force restart."

This problem has intrigued me for two days after I got my new iPad Pro (November 28).  It happens every day at least twice, and it is not unusual for the device to stay locked in his non-responsive State.  Often after trying a forced restart a dozen times, I give up the task.  A few hours later, once again after much, forced reboot a lot, he will finally meet.

Apple engineers have been working on it since November 19, and do not seem to make any progress.  Should I ask for a replacement?

Patti Harada

  You have 14 calendar days since your items are delivered to initiate a return as noted here.

Tags: iPad

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