IPCCX historical reports data purge

I have a site where former agents (deleted) still appear on historical reports. Is there a way to purge on the reports?

Chris

Bug Id CSCed73068 - old resources appear in Client history report

You can view the bug Id by using the tool id http://www.cisco.com/cgi-in/Support/Bugtool/home.plBug.

DDT-Release Notes:

When a resource name is changed or deleted, the old name still appears in the 'Details' tab historical statement of the customer currently is the result of a function you want for historical reports. However, it is confusing because when a resource is deleted, the deleted resource will always appear in the tab "Details". An improvement of the recommended feature would be to allow a more defined 'sort' of the

resources that appear in the history Reporting customers 'details' current tab, all the resources (new or old) are grouped in the window a list of the client. A better sorting method between ' current/active' and ' old/enactive' resources

would allow less confusion when run historical reports.

The bug preceding Sir 4.x.

Andy dignan - berbee

Tags: Cisco Support

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