iPhone 5 c screen is just bright black

Okay, so I have an iPhone 5 c (get back in. 2013?) and it fell literally in less than 2 inches above the ground, and now it's just Black Gloss.

Glossy black, I mean, it's like when you turn on your phone and the screen is on, but it is only black for a few seconds. Then the Apple logo appears.

However, my problem is that my phone is on, but it's good just to black color. I can turn it off and turn it on. When I lock it, that's normal - it must be turned off and black. When turned on, however, it shines all black. I rebooted my phone, too, but seems not yet the Apple logo. I can still hear the sounds, and the screen stays black when I get a notification, but that's really all.

I charge my phone at a decent percentage before that happened, incidentally.

Not sure if this has anything to do with the situation, but:

I broke my phone one or two times in the past (I'm pathetic), but fixed it and everything was fine. However, the last time that I broke it ago (?) 4 - ish months, when I came back, was not the touch screen was responsive as usual. The screen was not yet in place. He jumped a little in some corners.

Anyway, I don't really know what I'm going to do about it.

Please answer.

Hi rachelnp,

It doesn't sound like your iPhone is booting and working except for the black screen. I don't know if he responds to Siri, but it looks like it would be another good test.

It also seems you did a good job of troubleshooting.  It seems that the next step is to try to restart when it is plugged in

Get help with the screen on your iPhone, iPad or iPod touch - Apple Support

If you see a screen of solid color (black, white or blue)

  1. Connect your device to a power source. If you see the low battery screen when you plug in, charge your unit for at least 10 minutes (20 minutes for iPad) before using it.
  2. Force restart your device while it is connected.
  3. If this does not work, restore your device.
  4. If you still see the question after the restoration, contact Apple technical support.

Step 1 you have already done.

Take care.

Tags: iPhone

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