The Satellite screen a series becomes black

I just bought my laptop and twice in the last two days, I was in the middle of something and then all of a sudden the screen is empty.

The computer continues to operate, but the monitor just goes black. It could be overheating or is this something more serious like a defective product and what can I do about it?

Hello

do you have the driver update/reinstall help? If the machine doesn´t show anything more, then a good approach would be to remove all sources of power (AC adapter, battery) the unit and let it stay for about 1 hour. Then the machine.

You can try the following steps which are proposed by Malditazo (check external monitor, etc.), but the error seems to be a little more related material, so it would be absolutely necessary to bring your machine to a toshiba authorized service partner.

Here´s a link to find the closest of the asp available in your country:

http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

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