iphone 5 c upwards - not enough memory error

Plugging my iPhone 5 c to synchronize with iTunes on my desktop (you want to create a restore point) but I get an error message of not having enough free space on my computer - try to delete files and remove the trash.
I did it, but he has not made a difference (trash is empty and iPhone has 11 GB of free space). I tried to reset the phone, turning the computer power switch & always occurs the same message.
iPhone software 9.3.4 and iTunes is 12.3.2 - I know the new ios 10, which I don't want to download as we have very limited her download limit.
Any suggestions?

Hey there BonesKel,

I understand that you have a problem with your ability to upgrade to iOS 10 because you cannot create a backup on your computer. Looks like you have enough free space on your iPhone, but you have not enough free space on the computer to allow a backup of your iPhone to reside there. I have a story for you that will help you to free disk space on your computer, allowing you to create a backup iOS through iTunes and continue the update process:

OS X El Capitan: increase the disk space

Don't forget that you can always use iCloud to keep a backup of your device iOS as well:

iCloud: back up your device iOS to iCloud

Thank you for coming to Apple Support communities and have a great day.

Tags: iTunes

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