iPhone 6 s - ios 9.3.3 - apps are missing or hidden and does not refresh

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  3 days ago, I bought a 6 s more than 64 GB iPhone.

  As I used the phone (by taking a few photos, browse the facebook/instagram), I noticed that my iPhone was very warm (could feel the heat through my rubber as case) and the battery had dropped by at least 30%. I contacted Apple support yesterday after the upgrade to iOS 9.2.The support person said restore your phone to factory settings. I restored the phone installed my important apps and only took a few photos. The same problem happened. The phone was hot and the battery kept exhaust I used resources very not applications. I have always erase the multitasking apps and turn off the phone regularly. All the solutions for my problem? Thank you!

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  Use iTunes to restore your device to factory settings - Support Apple iOS

  Find an Apple authorized service provider

  Apple iPhone - contact Support - support