iPhone FaceTime always using data

My friend and I discovered that FaceTime uses always the same when connected to wifi data. If you go to settings > cell phones and walk to FaceTime, you will see the number accumilating even when connected to wifi. None of us had been given using FaceTime, but that he had used 130 MB while I used 260 MB. I disabled the cell data and reminded him and it would be not connected at all. However, I have facetime my iPod with a cell phone off the coast. I don't really know how to make so that he could stop using the data, but at the moment, we use other alternative video chat applications until we have find what is happening.

iPhone 5 s. iOS 8.4.1

iPhone 6 s more. iOS 9.3.1

Hi there logic227,

Welcome to the communities of Apple Support with your question about FaceTime using cellular data.  I use FaceTime to keep in touch with friends and family a lot and I have the pleasure of helping you avoid using your cell data with it.

First, you'll want to update all devices to the latest version of iOS.

Update the software on your iPhone, iPad or iPod touch iOS

You can do this by Wi - Fi:

  1. Connect your device to the power and connect to Internet with Wi-Fi connection.
  2. Tap Settings > general > software update.
  3. Click Download and install. If a message asks you to temporarily remove the apps because iOS requires more space for the update, click on continue or cancel. Later, iOS reinstall apps that he deleted. If you press Cancel, learn what to do next.
  4. To upgrade now, tap on install. Or you can type later and choose install tonight or remind Me later. If you type install tonight, just plug your device iOS to power before going to sleep. From one day to the next, your device will update automatically.
  5. If requested, enter your access code.

To avoid using cellular data, go to settings > cellular > USE OF CELLULAR DATA for: and then you place on FaceTime and turn the switch from green to off.  This will prevent FaceTime to use all cell data.

Best wishes

Tags: iPhone

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