iPhone storage mystery! (Lack of 42 GB of storage space!)

OK the Forums of Discussion... it is a mystery.

My father has been to complain his iPhone 64 GB 6 by saying that he did not have enough storage. I thought it would be a simple solution like the removal of unused applications, turning on iCloud photo library and the optimization of the photo, but what I discovered has totally confused me.

My father's phone shows that it used 55.2 GB in settings > general > storage & use iCloud > manage storage. Yet when I add everything in the storage management screen it is only 13.2 GB, a difference of 42 GB.

I decided to do the same exercise with my phone. It is said that I used 28.1 GB and when I add the items in stock to manage, I get 23.2 GB which is a much more reasonable difference of only 4.9 GB.

So where is the lack of 42 GB?

Any help would be great. Thank you!

When I go to settings > general > storage & use iCloud I see two options "managing storage. One is local storage 'my device' and the other is iCloud.

Do you see the two options (1), (2) your device?

Tags: iPhone

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