iPhone wants to update to 9.3, iTunes says phone is up-to-date 9.2.1
My iphone wants to update to 9.3 but is unable, guard return error "you are not connected to internet" message. I am connected of course. Tried through iTunes that says phone is up-to-date 9.2.1. Have updated most recent iTunes, restarted phone and restore network settings. I don't understand. I have an iphone 5s with 4.2 GB of free space. Any suggestions?
Try to restart the computer and connect your device once more.
Also, check your network connection and restart your router.
I don't know, but maybe your problem is somehow related with the last bug in iOS 9.3.
Tags: iPhone
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You cannot have two meanings.
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< image published personal information >
February 2016 - https://discussions.apple.com/thread/7470196 - device wants to update to iOS 9.2.1 but he already has.
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Greetings Dani56777,
Thank you for using communities Support from Apple!
I understand that you run Windows 10 and you must update iTunes to the latest version so that your iPhone will be recognized when connected. I do not know if you receive an error when you try to update iTunes or not.
If you need information on how to update iTunes, please follow the instructions in the following link.
Download the latest version of iTunes for Windows - Apple Support
If you receive an error or alert, you can consider removing iTunes and all of its associated components and then reinstalling fresh iTunes on your computer. That would give you the latest version of iTunes. If you need execute this process, please follow the steps described in the following article.
Remove iTunes Control Panel and its associated components
Use the control panel to uninstall iTunes and software components in the following order:
- iTunes
- Apple Software Update
- Apple Mobile Device Support
- Hello
- Apple Application Support 32-bit
- Apple Application Support 64-bit
On some systems, iTunes can install two versions of the Apple Application Support. What is expected. If both are present, do not forget to uninstall both versions.
Do these elements in a different order, uninstall or uninstall only some of them. This could have unintended effects. After you uninstall a component, you may be asked to restart your computer. Wait to restart your computer until you finish remove all components.
Remove and reinstall iTunes and software for Windows 7 and later versions - Apple Support components
Have a great day!
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Is it blocked because of the wrong password?
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If you are connected to the same Apple ID you used with the old iPhone, just open the App Store App and look in the tab under purchased for applications updates.
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Assuming that you have a valid SIM card in the phone, it is more often symptomatic of a phone that has been hacked or jailbroken to unlock.
Where do you have the phone first?
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What exactly is happening and what are you trying to do when it happens?
See you soon,.
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Original title: program compatibility Application Applications App Apps game games Legacy Crash crashes Hang hangs
Hello
Thanks for posting your query in the Microsoft Community Forums.
The question you posted would be better suited in the ITunes Forums. I would refer you to the ITunes support link and check if it helps.
ITunes - Support
http://www.Apple.com/support/iTunes/See also: communities of Apple
https://discussions.Apple.com/index.jspaBack to us for any problem related to the Windows operating system. We will be happy to help you. We at Microsoft try to provide our customers the best experience.
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