Is connected to the Internet, but cannot use the Compaq Presario SR5123WM desktop PC

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  Hi kodibear333.
   
  
  Thanks for posting your query in Microsoft Community.
   
  I understand from your description, that you have a problem with connecting to the Internet.
   
  Could you please answer the following questions so that I can help you better.
   
  
  1. don't you get an error message when you are disconnected from the internet?
  2 have you made changes on the computer before this problem?
   
  
  I want you to try the following methods to resolve the problem.
  Method 1: Network connectivity problems
  Check out the link and follow the steps in the link.
  http://support.Microsoft.com/kb/936211#appliesTo
   
  Method 2: Wi - Fi and network problems.
   
  See the link and the steps mentioned in the link.
  http://windows.microsoft.com/en-US/windows/network-connection-problem-help#network-problems=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1.
  Get back to us and let me know the status of the question so that I can fix it as soon as possible.

• I can connect to wifi networks but cannot access the internet

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  I have honestly tried most of the solutions out there but stuck on what I can do next

  Hello

  Thanks for posting in the Microsoft community. I understand that you are able to connect to a wireless network, however you are unable to access the Internet when it is connected to the wireless network.

  It would help if you could let us know about any changes made to the computer before the show.

  I suggest that you try the following steps and check.

  Method 1:

  Check out the link and follow the steps.

  Windows wireless and wired network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Method 2:

  Visit the link and try the troubleshooting provided steps.

  Why can't I connect to the Internet?

  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

  Let us know if these methods on the other will respond and we can provide several methods.