Is creative cloud assumed just sitting there on the first charge?
So I bought a creative cloud subscription. And I installed the creative application of cloud for Mac. And I tried to open it, you know, to connect and use applications. Instead, I now get the attached picture for several minutes.
Is this normal? I must just sit here for a while and wait that he decides to actually do something, or it is broken?
Uninstalling and reinstalling seem to have worked.
Tags: Adobe
Similar Questions
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Bought a month of creative cloud involving CC Photoshop and Lightroom CC. It was 15 days ago. I would like to cancel the recurring subscription, so I'm not loaded automatically. How?
Hello
Please contact our support team for the cancelled subscription: contact customer service
For more information on the cancellation: cancel your subscription or membership. Cloud Creative
Thank you
Atul Saini
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Hey, I just wanted to buy a package complete apps for creative cloud every time that I enter the stage at the confirmation stage its tells me there is a problem procedure and I need to contact customer service
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
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Creative cloud app just spinning (new)
I have raised the creative cloud Panel this morning to see if I could install again to produce a DVD for the production and the app just sits there and turns. Tried several times and it is not even populate the app list and still less get where I'm going. It reminds me when I initially installed I had to stop anti virus completely so that he can even install. New machine with mucho resources and a very fast internet connection.
Any solution to this problem since it happens a few times more.
I must say that I don't think I'm getting premium quality software, even if I have to pay full price.
Hi John,.
Have you tried the steps mentioned in the help document:
Does not open App | Wheels of progress turn continuously
Kind regards
Sheena
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I bought Photoshop CS6 in 2012. Sound on one of my computers, and I want to download it on a second computer that I just bought. I'm not creative cloud, I just want that it on my second computer. How do I do that?
Hello
Absolutely, you can download and install the Photoshop CS6 on your second machine.
Download Creative Suite 6 applications and then install and activate it using the serial number.
Please check the help below document:
Quickly find your serial number
In the case of the volume license product, please visit: site Web of Adobe License | Serial numbers | Orders | Accounts
You can also see How to download, install and activate Adobe applications
Hope that helps!
Kind regards
Sheena
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Hello, I accidentally ordered "Cloud for creative teams" when I tried to order 'Illustrator '. So, now I want to cancel my order "creative cloud." Y at - there someone who can help me?
You must contact customer support by chat or phone
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
I can't open several creative cloud app, error opens: ther'snt MSVCR110.dll in window 10 sistem
Hi David,
Please, try the following steps:
Resolve the error "missing file msvcp110.dll.
Kind regards
Chirag
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I already pay for my creative cloud through license and there is no way to find the serial number
I already pay for my creative cloud through license and there is no way to find the serial number. I have in my account adobe my order number and everything. When I open creative cloud and install the 2 app photo and the Lr, ask me to pay again.
Who knows something?
Cloud programs are not serial numbers
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I have creative cloud for just PS and LR which allows me to have this on 2 computers. I now need on a machine 3, is - it possible?
Yes, you can install an unlimited number of computers.
You cannot connect (and therefore to start cc programs) on more than 2 computers at the same time. But adobe makes it easy to disconnect other computers from a 3rd computer even though it is not really a restriction.
just install the application of cc on your computers desktop, https://creative.adobe.com/products/creative-cloud and use it to install your lr and ps.
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I bought a license for Adobe Lightroom 6 software, however when I followed the instructions, enter the redemption code. And he said: 'You have redeemed successfully from Lightroom 6.' but when I click on download it comes up with a CreativeCloudInstaller.dmg (I'm on a Mac). I have not bought the creative Cloud service, just a reusable software license Lightoom 6. Is this correct? It doesn't seem to be a way to simply contact Adobe to find out. I don't want to install the wrong thing
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial for the entire application?
And I checked the FAQ, it says that "no serial number is required for membership or subscription plan products such as Creative clouds - the student and the teacher.» Simply sign in with your Adobe ID to activate your membership. »
However when I tried to login with my ID on Adobe Application Manager, he always says that it can't find the order and suggest me to buy a.
I really wonder how I can work through this?
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
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I am facing a problem while pay buy creative cloud this message appeared (there was a problem processing your order, please contact our Service team customer care for assistance), whatever?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link belowCreative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I just bought Creative cloud and can't install photoshop, the other says apps try instead of the installation?
Hello
Please see the instructions at the link below:
Connect and disconnect activate Cloud Creative applications
Applications creative Cloud back in test mode after an update until 2015 for CC
Activation and deactivation of troubleshooting
Creating cloud connection errors
If the links above does not help you, please visit Creative cloud showing the evaluation mode
Let us know if that helps.
Kind regards
Bani
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Is there a fault with upgrade 2.13.121 for the interface Adobe Creative Cloud? I want to check the updates of the program and update freezes at 5% - I have now tried 6 to 8 times to + 5 min once - it's over half an hour of my life!
Hi David,
Please check the help below document:
https://helpx.Adobe.com/creative-cloud/KB/Error_Code_2_failed_update.html
Kind regards
Sheena
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My current computer (I use a MacBook Pro v 10.9.5) has no programs installed and I don't have the original disks of the store. I am able to purchase an upgrade in these conditions, or what I have to buy new?
Thank you
It looks like you bought Creative cloud if you have discs. Creative cloud is only available by download... it's a software subscription service, no software that you would get with discs.
So to get an upgrade going to, what you have and what you are planning to upgrade to? Products of Creative Suite (licensed) are still sold (Creative Suite 6) but upgrades can be made of CS5 + and creative cloud subscription plans can be found ala plans pricing and membership creative cloud | Adobe Creative Cloud... There is a plan with an introductory discount to CS in CC
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