Creative cloud app just spinning (new)

I have raised the creative cloud Panel this morning to see if I could install again to produce a DVD for the production and the app just sits there and turns.  Tried several times and it is not even populate the app list and still less get where I'm going.  It reminds me when I initially installed I had to stop anti virus completely so that he can even install.  New machine with mucho resources and a very fast internet connection.

Any solution to this problem since it happens a few times more.

I must say that I don't think I'm getting premium quality software, even if I have to pay full price.

Hi John,.

Have you tried the steps mentioned in the help document:

Does not open App | Wheels of progress turn continuously

Kind regards

Sheena

Tags: Adobe

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