Is it possible to have an iPhone all nine 6s with spots on the screen changed?

Hello

I bought an iPhone 6s a few days ago, of the Finland via a wireless carrier (Elisa). Right after I remove the screen protector, I realized there are a few spots on the screen that would return a moment after them wiping. Next day I took the phone to the operator and asked them if they could replace it because I had just bought it. (I did not ask a refund.)

The clerk denied the right for my defective phone replacement and instead offered to send it to the service center to fix it. I insisted on the fact that in the interest of customer satisfaction, the devices usually receive a certain time to return where they do not meet expectations. The clerk said there was no other way, but having repaired. I wasn't happy, but since there is no other solution I had to restore my phone after two days of buying it.

Now, given that I bought from an operator and not an Apple store, I wanted to make sure the conditions of Apple in these cases. I find it very unlikely that Apple services do not immediately replace a defective product when it turns therefore upon purchase.

Can I do right now to make them replace my phone instead of repair?

Thank you.

Hello

You should get a replacement iPhone, but that they must check first for any liquid.

In the meantime use SIM card in another phone if you have one.

It will take a few days to sort out.

See you soon

Brian

Tags: iPhone

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