is livetech care a scam, they called and told me I had someone hacking my account and I have to pay $150 for one year of protection from Microsoft
We control me that had been hacked my computer actually got of my computer and showed me all the attempts that have been made. Asked a lot of questions that I didn't know the answer too, as I am not computer savvy.
Hello
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
In the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.
The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspx
No, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.
Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx
Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3
Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1
Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0
Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
Tags: Windows
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Hi kate louisecox,.
I understand your frustration. In the search for your question, you got to see this article? It examines a compromised account:
http://www.windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41
Also, if this does not help your situation, I would say that post future questions about this issue in the Windows Live Solution Center Forums as they would be able to help you:
http://www.windowslivehelp.com/forums.aspx?ForumID=b782602b-8e7c-40D8-a66b-b44824497a17
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HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even right for registry settings
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