Is no longer access scan funtion of the HP logo on my desktop. OfficeJet Pro 8600

All of a sudden, the option to start a scan of my computer disappeared.  It allowed me to scan multiple pages in a document.  The only way I can scan is now via the Control Panel on the printer that does only one page at a time.  To send a scan of the 30 page, I now attach 30 files.  What did the HP to change this important function and how to cancel it?   This has caused a lot of problems in the management of our activity that takes place mainly on the internet.

Hello

Likelu more your software is outdated and has been replaced, you can get full back functionality by installing the latest version of the software.

Uninstall the software by clicking Start > programs > HP > HP Officejet 8600 Series and follow the uninstall option.

Then download and install the latest version of the software below:

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&DLC=en&LC=en&OS=4158&product=4323648&sw_lang=

Shlomi

Tags: HP Printers

Similar Questions

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    Hello richardieo3,

    Try again with the doctor of printing:

    >> HP Print and Scan Doctor

    * Click the stars KUDOS to say thanks

    * Click the accepted Solution if the answer to the question.

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    Hey KenAlker,

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    Hi @Redwoc,

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  • Set up the date and time on a HP Officejet Pro 8600 more

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    Go to the printer settings. Go to your preferences. There is an option DATE and HOUR.

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    Hi delphine and welcome to the forums of HP!

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  • HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

    Equipment:

    HP Officejet Pro 8600 more

    MacBook Air mid 2011

    Mac OS X Lion 10.7.5

    ASUS router DSL - N16 (new)

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    1. Go to support.hp.com/gb-en/drivers - type in the printer model.
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    17. Try Apple Image capture - no devices specified in the list of devices.

    Hello

    First, make sure you have the latest firmware installed as follows:

    http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

    Then, try the following:

    1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
    2. Select Network Configuration.
    3. Select direct Wireless Configuration.
    4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
    5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
    6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

    Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

    On your screenshot, it seems that your router do not transfer packets to multicast to the need...

  • HP Officejet Pro 8600 Plus stopped Scan of the computer... Said the computer could not be found. Help!

    Hello

    I've been enjoying our HP Officejet Pro 8600 more MFP for a year now.

    Analysis of the it function on our machine no longer works. It indicates that the computer cannot be found. I used this feature all the time in the past.

    I can acquire a scan from an application, like Photoshop and I can scan to a removal storage device, but I can't use the computer Scan, and I really liked this feature!

    A few days ago, our computer has been infected by a virus. A Norton agent could succeed in eliminating it. Do you think this could have disabled the feature computer scanning?

    How can I get the MFP to recognize my computer again? I've looked up and down and impossible to find the solution for this.

    Thanks for any help you can provide!

    (With the help of a HP PC with Windows 7 64-bit)

    This solution fixed my problem:

    http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/scanning-function-does-not-work-but-able-to-print-from/m-p/3604099/highlight/false#M83505

    Thank you very much!!

  • Need help to set up officejet pro 8600 and scanning to the network on OSX Lion folder

    Hello

    I'm trying to implement my Officejet Pro 8600 more scan to a network under OSX Lion folder.  I have correctly set up the printer otherwise (and can scan and flown from my Mac).  I created SMB sharing as described in the documentation.  My only question is what to enter in the Web server of the printer when it asks for the network path of the shared folder.

    For example, I have the following shared folder:

    / Users/me/Documents/scans/Durable goods received

    on my computer that has name is:

    My iMac

    has an IP address:

    172.16.1.4

    wonder web server of the printer a network path (for example: \\mypc\sharedfolder) but I do not know how to translate my way above in the correct format.

    I tried the following:

    AFP://172.16.1.4//users/me/documents/scans/durable------Goods\ recipes

    but he doesn't like it.

    I also tried:

    Recipes of \\172.16.1.4\Users\bvz\Documents\scans\Durable of goods.

    Nothing helps.

    Thanks for any help or ideas!

    Hello

    First of all, make sure to install the latest firmware for the printer.

    SMBX (used by Lion sharing protocol) support added lately, and the device fails to access any forlder Lion shared with an older FW version:

    http://support.HP.com/us-en/document/c02919168

    You have shared the folder durable goods received ?

    If so, I guess the correct path would be as follows:

    \\172.16.1.4\Durable goods received

    Please let me know of any changes,

    Shlomi

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