Is one of the problems with lightroom? Video intro adobes to LR is not work and preventing me to use LR.

My graphics card is not compatible to windows 10, so I had to downgrade to 8.1, so I have to resintall LR which I used since November last year, at the opening a video to load in front of LR with no exit button, I have no choice but to press play, I press play and the screen is blank, nothing happens and I hit the exit button nothing happens. I restart the computer to close LR and start it again and the same thing happens. I shut down the computer and uninstall and reistall and back to the start. I woke up with a tech that is 24/7 and it tells me who ave to contact them again Monday to Friday from 05:00 to 19:00. I leave for work at 04:00 and sear until 19:30. I need to work to pay my bills. Very frustrated here because I have 1500 images that need for edition. Photoshop is a vintage at a time.

Press the ESC key and it will go away.

Tags: Photoshop Lightroom

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